Kevin,Professional, Motivated,Most of All Knowledgeable,With Good Reputation,…read moreFrom a Satisfied Customer, Ken T.

I called in for a quote to repair the broken screen on my iPhone 11, quote was honored and repair…read moremade within 20 minutes! Extremely satisfied w customer service, quality and care of repair tech. I had this work done 2 months (sorry late review) and have not had any issues w the screen. Everything is perfect, everything functioning as normal. Thank you so much for the great service and awesome pricing, best in town for sure!

Work stoppage due to printer malfunction is annoying…read more Customer service at Total Office Support make it bearable. My printer was made operable within the time stated and for a cost much less than I expectd.

They helped big time when it came to printing and staff was very nice and professional.read more

Needed to make a special order of a Denon mini-system. Chuck Rader (sp?) handled it for me. Unit…read morearrived DOA and had to return. Chuck felt bad, got the Denon rep involved and kept me informed thru the whole procedure. Love the system. Chuck and Misty are not "salespeople". They are knowledgeable people that are concerned about learning your AV needs and try to assist you in reaching your goals. Such nice and engaging people and not only will return but did and will recommend my hi-fi/stereo friends to their shop. Blessings and blooms from Cerritos.

Horrible, pathetic company…read more I purchased a brand-new $4,000 television from this seller, and it arrived defective. Due to installation timing, I was unable to mount and test the TV until after the standard 30-day return window had closed. I reasonably assumed a brand-new, premium television would work out of the box. Instead of standing behind a high-ticket item, their customer service refused to offer any help, exchange, or support, hiding behind Amazon's minimum 30-day policy. It is unacceptable for a company to offer zero support on a defective $4,000 electronics purchase. Do not risk your money with this horrible seller.

Cool shop with every type of switch or plug & adapter you would ever need. Good value and oldy but…read moregoldy shop. Think of a RadioShack run by your geek grandpa who knows way too much about random stuff

One of the few true brick-and-mortar electronics shops left! Exceptional selection of common and…read moreniche components. Even for a $1.25 capacitor purchase, I was treated like gold. Fantastic service all around.

Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

Sit back. This is gonna take a bit. Don't want to miss any details…read more Two days ago, my Acer laptop's power port broke, so I immediately ordered the correct replacement part online to be shipped overnight, and I moved all my important files to an external hard drive before the battery dropped to 0%. After getting a few estimates from other businesses in the area, I contacted ACP and outlined the issue. They quoted me a low price and an hour for installation, so I brought it in immediately. yesterday. Rajeev called me after an hour or so to let me know that the part needed to be micro-soldered. I already knew this in advance. He then informed me that he didn't know how to do it, but there was "a guy upstairs above [him]" who could. After quoting me $200, I let him know there was another repair shop who had quoted me $150, and, after a brief consultation away from the phone, he offered to match their quote. I gave the go-ahead to fix it, with the understanding that it would take a couple of hours. This morning, I went to the shop to pick up the computer. He showed me how the port was repaired, and I saw that the charger indeed fit in the port. My laptop wouldn't start when I pressed the power button. At that moment, Rajeev informed me, "Your computer won't start up. You're going to have to re-install Windows via a USB flash drive." Confused, I asked him to plug in the charger so I could start it while it was charging. It initially booted up, then displayed a "Security Boot Fail" error and wouldn't start up any further. He refused to accept any responsibility for the problem and said, "It's YOUR laptop. It must have been already like this when you brought it in. I just fixed the power port like you said." I was frustrated - it's my work computer - I've got a backup, but it's not as fast and awesome as this one. I'm not ridiculously tech-savvy, and was VERY unhappy that I might lose all the purchased software and settings I still had downloaded on my computer. After I told him that I had no idea of how to even get Windows on a flash drive to install it, he suggested that he could do it, but he would charge me $150 to do so. "But then it's wiped clean! I have programs on there that I need! I don't want to start from scratch!" I balked. "If you would like to make sure all of that is restored, we can do it, but then it will cost another $100." I was irate. "My computer was fine before I brought it in! Running great! No problems!" "Well, you called me...you had a broken power port." "Yes, but the power port has nothing to do with the rest of the computer. You guys had to have done something that triggered this. It wasn't like this." "All we did was fix the power port. This is YOUR computer." "So, you'd charge me $250 to simply get my computer back and running in the condition it was in before I brought it to you? I technically just paid $150 to have a working power port on a NOW-BROKEN AND USELESS computer?" I told him it was akin to holding my computer for ransom - and remarked that it was like bringing a car in to get the brakes fixed, and then coming back to find the right side of it smashed in, but him telling me that the brakes are now working perfectly. Rajeev shrugged and shook his head. I paid the $150 by credit card, which came out in two separate transactions of $100 and $50. When I asked him why it was in two separate transactions, he said, "I forgot and put in $100." Interesting, as he had initially planned to charge me $200. My guess is that $50 goes to him and $100 goes to "the guy upstairs." I left, panicked, thinking that I now had a useless computer that I would need to replace and have everything re-installed on by Monday. Getting home, I looked up "Security Boot Fail" on Google, which gave me direct instructions and a YouTube video showing me how to press F2 at startup, enter the Boot submenu, and change a few settings. I restarted the computer, and, voila. ZERO PROBLEMS. BACK TO NORMAL. What ACR wanted to charge me $250 EXTRA DOLLARS FOR, I was able to do in a period of FIVE MINUTES. It was an easy fix, but unless you KNOW exactly what to do, you'd think your computer was scrap metal. If he wanted to provide good customer service, he could have walked me through it right there at the counter. Because I know that's exactly what they would have done if I had left my computer with them. I wonder how many people who wouldn't know where to look for answers have fallen prey to Rajeev's insane scam. Two stars, because the power port works great now. But BUYER BEWARE. They will try to upcharge you a ridiculous amount.

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

Needed a copy of my car key, really good service and accessible cost. This business has been here…read morefor 30 years Will definitely come back every time.

Albert is very helpful came in to fix my viper remote found out the wires were no good and he…read morechanged it for me in 25/30 min excellent work definitely recommend give him a call!!

I can't say enough good things about Wireless Planet. What I appreciate most is their honesty…read more I brought in an older MacBook that had taken a fall and was hoping it could be repaired. Instead of trying to sell me on an expensive repair, they were straight with me and told me exactly what I needed to hear: the repair wasn't worth the cost and I'd be better off putting that money toward a newer machine. A little later I had a similar issue with a broken iPad. Again, they were completely upfront that repairing it wouldn't make financial sense. Rather than trying to make a quick buck, they helped me find a newer used model at a great price and even had it ready for me before a business trip when I really needed it. It's rare to find businesses that are more concerned about helping the customer than maximizing a sale. These guys have earned my trust, and that's why I'll keep coming back. Highly recommend Wireless Planet to anyone looking for honest advice, fair pricing, and great customer service.

This company is true to the word. Friendly service. Will not take your money if they can't fix the…read moreissue.