Love it! 20 min walk from knotts berry farm. Room next to pool and gum. Starbucks, outback…read moresteakhouse next door and fancy korean restaurant on the other side of the hotel. Portos across the street. Great customer service during check in.

I'm a little torn at how to rate this Courtyard by Marriott location…read more On one hand, my room was outdated and the elevators to the second floor (this location only has two floors) is not right by the lobby, but rather towards the middle of each hallway, so not very intuitive. The two-queen room I got had a balcony facing the courtyard / pool area, so that was nice, but the room smelled of stale cigarette smoke, even with the air running (I mentioned it to the front desk so I wouldn't get hit with a smoking charge on my account). I did appreciate the empty fridge to store leftovers and drinks and the ability to stream from YouTube on the TV, so I could have what I wanted to watch and listen to for background noise while in the room. On the other hand, there were some perks of staying here. The most convenient thing is that Porto's is across the street. Trust me when I say, do not drive over to Porto's. Take advantage that you're at the hotel across the street and walk over to save time! There's also lots of uncovered parking on both sides of the property, so you can pick where to park to be closer to get to your room, though it's an open lot, so anyone can come in and out and there's no shelter from the rain. The lobby area has been renovated and is really nice if you need the space and quietness to do some work, wait for your room to be ready, or just to hang out. Staff was pretty awesome too. We had to blow up some balloons and they allowed us the use of an empty meeting room so that we do not disturb anyone in the lobby.

I stayed here with my family (2 kids included) for a little less than a week. We booked this due to…read moreits location and free shuttle. I love that DoubleTree offers complimentary cookies. My kids enjoyed them so much. The hotel room and amenities met my expectation for a hotel. We did have some issue with the hot water in our bathroom. But I was able to call the front desk, and they were able to send someone to fix it the same day so finally, hot water in the shower! I wanted to talk about how AMAZING the shuttle service is. So they provide a complimentary shuttle service to Disneyland and Knotts Berry Farm. My kids actually enjoyed the shuttle service and it worked out really well with timing for us to travel to the amusement parks without worrying about driving/parking. They have a phone number you can text to make/cancel reservations, they do require advanced notice for this. Each time, they do send a confirmation text so I know I will be picked up. The shuttle may run on time or a little bit late or even a little early, but overall, it was a good experience with it. We always arrived to the stop early enough so we can board. The shuttle does allow strollers without issue so that is great. I think the biggest perk of this place is the shuttle service. Also, parking at the hotel is easy. There's plenty of parking and they do not charge for parking if we are a hotel guest. They provide a parking pass to use during our stay. In the evening, the spots closer to the hotel are taken but still plenty of parking. This is a great location in Buena Park, it is very close to Portos as well so that's a great bonus!

My favorite hotel in the OC area. I've visited twice now to spend the night before visiting…read moreDisneyland. It's affordable with large spacious & CLEAN rooms, the beds are comfortable, the air conditioning is amazing, the free cookies are delicious & the best perk of all: FREE PARKING! The front desk staff are nice, thank you Nike for offering us water upon arrival. This has become my family's go-to hotel to prepare for a long day at Disneyland, it's in Buena Park but the drive to the Disneyland parking lots is roughly 14 minutes! I highly recommend this hotel if you are in OC & looking for a place for a short stay.

Excellent Breakfast buffet... Amazing service from Rodolfo…read moreand Russell. Great costumer service. And teally clean

I was disappointed with my recent stay. This was my fourth time staying here because my previous…read morethree visits were excellent, which is why I chose your hotel again. To top it all off, one evening we needed a Band-Aid for a minor injury. We called the front desk and were told someone would bring one to our room. We waited over 30 minutes, but no one ever came. I tried calling the front desk again, but there was no answer. I eventually had to go downstairs myself, only to find the receptionist on her phone. She then told me, "Oh, we don't have any." My question is, if you knew you didn't have any, why didn't anyone call us back to let us know instead of having us wait? I was also surprised that a hotel did not have even a basic first aid kit or a single Band-Aid available for guests. The following morning, we asked the restaurant staff if they had a Band-Aid, and they also said they didn't have any. I found it hard to believe that both the hotel and the restaurant lacked something as basic as a Band-Aid or a simple first aid kit. It was very frustrating and disappointing. Unfortunately, the room itself also did not meet the standard I've come to expect. There were several cleanliness and maintenance issues, including dirty curtains, a noticeable buildup of dust on top of the headboard, a missing soap dispenser, a slimy shower floor, and a broken toilet seat. I have photos documenting each of these issues. I brought these concerns to the attention of the front desk, but I was disappointed that I was not offered a room change, an upgrade, or any meaningful resolution. To make matters worse, I was also almost charged twice for valet on my last day. Had I not noticed the duplicate charge, I would have been overcharged by $28. I've always enjoyed staying at this property, which is why this experience was especially disappointing. I chose this hotel again (even though it cost mosre than other Hilton) because of the wonderful experiences I've had during my previous three stays, but this visit fell far below those expectations.

Not a comfortable stay. The beds were extremely hard and…read moremade my hips and back hurt in the mornings, no matter how I repositioned and tossed and turned throughout the night. The pillows were thin and obviously years old... as were the very worn sheets. No breakfast and you have to go to a different floor to get ice. The staff were friendly, of course. Convenient location. The bathroom had a sliding barn door, so zero privacy. Very basic hotel and good to stay in if you're used to sleeping on the floor or on a sheet of plywood.

Great value hotel. Nothing fancy but it clean and safe enough to stay at. the safest would be on…read morethe 3th level because it indoor and you can only access it through the key card. I wish they would fix the shower though. It didn't work too well & the water pressure is low.

Perfect place to enjoy with the kids at a reasonable price. Very kid friendly, nice clean…read moreproperty. One of our favorite family hotels.

The Knott's hotel definitely has some charm, we liked it! We go to Knott's quite a bit and have…read morealways been curious about the hotel so we decided to use our Prestige pass perk and book a Saturday night and go to the park the next day. There were 2 adults and 3 kids in our group and we got the larger room, which was plenty of room for all of us. At a rate of about $250, it wasn't cheap but also very doable for such a large group. The room had a little kitchen area with 2 barstools and there's a mini fridge in the room. The bathroom products are nice, its a boysenberry vanilla fragrance - that was a very nice touch. The bathroom looks and feels very dated. Parking was easy. There were spots to park but not very many extra. There were events going on so i'm sure that was why limited parking. The lobby is very nice and spacious. You can tell its been redone and now its more modern but still has the farmhouse feel. The lobby furniture is plentiful and comfy and the hotel bar is also right there in lobby. The restaurant Thirty Acres is right behind the bar and there's a tiny cafe that serves Starbucks coffee and they have their own little retail store too, which is nice and convenient. The walk to Knott's is just a few minutes. We looked at pool, basic, has a lot of lounge chairs. There's a fitness center but we didn't get a chance to use or check it out. Bar was great! They have Happy Hour and their drinks are yummy and reasonably priced. Worth it to come to this bar instead of getting drinks in the park because those have become pricey as h@ll!! The bartenders were super friendly. Would return if they did some type of extra discount or special.

This is one of the best Homewood Suites that I've stayed at…read more It seems new, so everything was fresh and clean. The front desk people were friendly and the location has some eateries shops and a Trader Joe's almost right next door, as well as a Costco behind that. Despite the location being on a fairly busy street, the soundproofing seemed really good here as I did not hear any traffic noise while sleeping (I did close the heavy blackout curtain) and it seemed nice and quiet. We got the large one King 'bedroom' suite, which has the bedroom completely separate with a door, from the outside area with the bathroom, full size kitchen and queen sized sofabed. This is great if you want two separate rooms. The kitchen was really large as well, with marble type countertops and even a large kitchen island. There seems to be plenty of parking here and we could even park our car so that we could see it from the room. The breakfast was standard Homewood Suites, ie., better than a lot of included breakfasts at other hotels. Compared to another Homewood that I stayed at recently near Disneyland, it's like night and day! This one is so much better. I would definitely stay here again when in the area and would recommend this location to anyone!

This is a really nice, newly built hotel within walking distance to many shops. You can easily walk…read moreto Trader Joe's, Mitsuwa, Costco, and a number of restaurants. The suites are very nice and make staying away from home comfortable. Staff are incredibly friendly and helpful. There's a good breakfast served daily until 9 or 9:30 am and coffee, tea, and hot cocoa available all day. Great outdoor area with pool, fire pits, BBQ grills, and games. Pet friendly. A little disappointing they charge for parking - that should be free.

Me and family went over here earlier this last week as a stay to the nearby Knott's Berry Farms…read morewhich we went to celebrate my nephew's 16 birthday (and that place is a blast lll leave a review there next). It's decent, it's not that bad and it's near walking distance to some good places - Knotts Berry is a 15 min walk but we drove there instead being like a good 1-2 min drive. Medieval Times was like a block away (Cable Guy was filmed there) but maybe next time, along with Porto's SoCal Only exclusive bakery, Target and much others, and Outback Steakhouse is next door. Anyway, the rooms are decent and so was the pool but didn't take a dip even though I did bring some swim shorts. The shower in our room where I stayed could've had some soap bar holder of some sort but didn't. The AC was working though it wasn't scorching hot that week, didn't seem to auto turn off when the temperatures are met so I just turned it off during the evening. Continental breakfast is from 7-9am and we got up early for that and love the waffle machine which you make with the provided batter, corn flakes cereal and Cheerios toast, milk coffee probiotic yogurt. I just use the waffle machines at the desired timer of 2:30 and take it out. Of course the atmosphere is pleasant and the patrons here surely the majority are staying here of course to go to the amusement park no doubt. There is a jacuzzi but it was out of service at the time. There is no gym as I walked around. Free WiFi is ok but I couldn't view our cameras back home so either use the cellular network (we have ATT and is decent speed but faster if you're outside ) or a VPN. And plentiful outlets to plug stuff, hangers, closet ironing board, the short fridge is super cold it could ice your water a bit, and decent tv with ehhh some channels but we didn't watch much. Bathroom door is a sliding door with a hook from the inside and well there isn't much privacy if you're sitting down on the toilet. All in all, it's not grand or luxury but it's decent and no complaints. Would we stay here again? I'd say an absolute yes but maybe for a 2nd time

I booked a room and paid in full. I traveled from San Francisco to Buena Park for a funeral. When I…read morearrived on location, I had no booking. I contacted Expedia and they had an option to contact hotel. My train was delayed and I was to arrive after 3:00 a.m. I did not cancel. Expedia claims never was able to contact the manager for a refund or credit. I arrived at the funeral with no sleep and loss of finances. This was Expedia's reply: After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original cancellation policy will apply. We understand that this isn't the outcome you were hoping for, and we regret that we couldn't make it work. If you still wish to cancel or modify your booking, you can do so online or through the app. Very unsatisfied.

I needed a meeting room to host an event for about 60 guests, and this location ended up being…read moreperfect. My mom found La Quinta Inn & Suites, and arranged a a time to meet with the manager, Danielle. Danielle was nice, kind, and welcoming. She showed us the meeting room, which had a maximum occupancy of 66, plenty of natural light from the windows, and was exactly what we were looking for. We booked it right away, and the entire process was easy since Danielle allowed us to complete all of the paperwork online. In the weeks leading up to the event, Danielle always responded to my emails promptly and answered all of my questions (and I had plenty). On the day of the event, the room was set up exactly as expected, and the staff was friendly and helpful throughout. Overall, it was a great experience with the help of Danielle, and I would definitely book this location again for another event.

We took a last-minute trip to Disneyland, and since all the hotels near the parks were booked for…read morethe first night, we ended up here. Shame on me for not reading the reviews first because this was, hands down, the worst hotel I've ever stayed in. I still can't believe I paid $200 a night for this place. The horror movie started before we even checked in. Cockroaches were having what looked like a family reunion all over the outside of the building. Not one or two. They were everywhere. Then, just when I thought it couldn't get worse, we got to the third floor and a giant cockroach casually strolled across the hallway while we were waiting for the elevator like he owned the place. Honestly, I think he was the assistant manager. Then the elevator doors opened. The smell hit us so hard I think my ancestors caught a whiff. Imagine a soaking wet dog that hadn't seen a bath in years, mixed with mildew and old carpet. It was so bad I was holding my breath just trying to make it to our room. Opening the room door felt like unlocking a level in a haunted house. The mattress was stained, the mattress protector was ripped, there was mold in the bathroom, and every piece of metal was rusted. I wasn't sure if I should unpack or call an exterminator. Thank goodness we were only there for one night because all four of us were packed and ready to leave by 6:00 a.m. We couldn't get out of there fast enough. Save your money. Stay at a Motel 6, sleep in your car, or pitch a tent in the Disneyland parking lot. Any of those would be an upgrade. This place needs to be condemned, boarded up, and handed over to the cockroaches because they're clearly the only ones enjoying their stay.