Love it! 20 min walk from knotts berry farm. Room next to pool and gum. Starbucks, outback…read moresteakhouse next door and fancy korean restaurant on the other side of the hotel. Portos across the street. Great customer service during check in.

Was not great. Room wasn't clean. Water bottles from previous peoples stay. The fridge was dirty. I…read morewon't be staying again. Service was not great either. They had a cafe but wouldn't let us purchase a little bottle apple juice because it wasn't 5:30. Instead they directed us to the little shop which only had sodas.

Stayed at this DoubleTree for 2 nights while in the area. It's an older property with more of a…read moremotel feel with separated buildings, but it was clean and included free parking. Great location--super close to Knott's Berry Farm, as well as plenty of nearby restaurants and stores. I wouldn't mind staying here again for the price.

I stayed here with my family (2 kids included) for a little less than a week. We booked this due to…read moreits location and free shuttle. I love that DoubleTree offers complimentary cookies. My kids enjoyed them so much. The hotel room and amenities met my expectation for a hotel. We did have some issue with the hot water in our bathroom. But I was able to call the front desk, and they were able to send someone to fix it the same day so finally, hot water in the shower! I wanted to talk about how AMAZING the shuttle service is. So they provide a complimentary shuttle service to Disneyland and Knotts Berry Farm. My kids actually enjoyed the shuttle service and it worked out really well with timing for us to travel to the amusement parks without worrying about driving/parking. They have a phone number you can text to make/cancel reservations, they do require advanced notice for this. Each time, they do send a confirmation text so I know I will be picked up. The shuttle may run on time or a little bit late or even a little early, but overall, it was a good experience with it. We always arrived to the stop early enough so we can board. The shuttle does allow strollers without issue so that is great. I think the biggest perk of this place is the shuttle service. Also, parking at the hotel is easy. There's plenty of parking and they do not charge for parking if we are a hotel guest. They provide a parking pass to use during our stay. In the evening, the spots closer to the hotel are taken but still plenty of parking. This is a great location in Buena Park, it is very close to Portos as well so that's a great bonus!

Excellent Breakfast buffet... Amazing service from Rodolfo…read moreand Russell. Great costumer service. And teally clean

READ BEFORE BOOKING…read more I rarely leave one star reviews, but as a business owner I appreciate detailed reviews before spending my money. If I owned this property, Id want to know where guests were having a poor experience. Here was mine. 1.) Mandatory Valet Parking Valet parking is required and costs $27 per night. If you werent expecting it or you're staying several days, it adds up quickly. 2.) Valet Service and Tipping No one explained how the valet process worked or what the tipping expectations were. I didnt have cash, and after picking up on that, some of the valet attendants noticeably changed their attitude. Doors stopped being opened for me, and I overheard comments about not receiving a tip as I walked away. If valet is mandatory, the hotel should explain whether tips are expected every time your car is retrieved and provide a cashless tipping option. If you're coming and going several times a day, it becomes confusing and discouraging for guest and Valets. 3.) Coffee The room only included enough coffee for about two cups. If you wanted more, you had to request additional coffee packets. Ive stayed at many Hilton properties and have never had to ask for extra in room coffee. 4.) No Microwave There was no microwave in the room. Bring back takeout or leftovers? Hope you like it cold. 5.) Trash There were no public trash cans on our floor other than a thin designer trash can by the elevators. If you accumulated trash before housekeeping arrived, it either stayed in your room or went for a walk with you. 6.) Towels The bath towels were noticeably smaller than what I've received at other Hilton properties. 7.) Shower Controls The shower has two handles but no instructions. One controls the water temperature and the other switches between the upper and lower shower heads. If youve never used this setup before, youre left guessing. Adults eventually figure it out, but I could easily see a child (like mine did) turning the wrong handle and getting an unexpected blast of hot water from the overhead shower. A couple of small labels wouldve made all the difference. 8.) Laundry There were no guest washers or dryers. The hotel offers a laundry service charged by the pound with a $25 minimum. If you're staying several days, a guest laundry room wouldve been appreciated. 9.) Internet Standard internet is complimentary for the first seven days, but my speed tests averaged around 12 Mbps. Checking email is fine. If you work remotely, attend video meetings, upload content, or run a business while traveling, expect to pay extra for faster internet. 10.) Key Cards No one explained how the key cards worked. We learned through trial and error that certain floors and areas required a physical key card while others worked with the app. One day we could move freely between floors, the next day we couldn't. We also had key cards stop working after being near a phone, requiring another trip to the front desk. 11.) Toilet Paper Yes, toilet paper deserves its own section. The room came with only two rolls. When we needed another, calling the front desk went to a voicemail box that was full. That meant walking downstairs to request toilet paper in person. This seems like one of those problems thats really easy to fix, and one guests shouldnt have to think about while staying at a Hilton. 12.) Business Center The business center has one computer with only 15 minutes of complimentary access. Ironically, it also has the microwave I wish had been in the room. 13.) Room Service The menu clearly states every order includes a mandatory 20% gratuity plus an 8.75% California sales tax, and that the server receives 100% of the gratuity. That means every $100 food order already includes an additional $28.75 before any optional tip. What confused me happened when the food arrived. Before handing me my food, I was asked to sign another receipt with an additional tip line. Maybe it was optional, maybe it wasn't, but nobody explained it. A simple explanation would've cleared up the confusion. 14.) Housekeeping Credit where it's due. Housekeeping did an excellent job. The room was clean, the linens were fresh, and the room was well maintained throughout our stay. Overall I've stayed at many Hilton properties over the years and have generally had excellent experiences. This was the first one where I left disappointed. None of these things by themselves wouldve ruined the trip. Put together, it felt like there was always one more unnecessary inconvenience waiting around the corner. Most of these aren't expensive fixes. They are communication issues, guest experience issues, or simple operational changes that would make a noticeable difference. No toilet paper after a night of trying the local food trucks was the deal breaker for me. That was a situation I never thought Id find myself in at a Hilton. I hope management sees this as constructive feedback because I think this property has the potential.

Not a comfortable stay. The beds were extremely hard and…read moremade my hips and back hurt in the mornings, no matter how I repositioned and tossed and turned throughout the night. The pillows were thin and obviously years old... as were the very worn sheets. No breakfast and you have to go to a different floor to get ice. The staff were friendly, of course. Convenient location. The bathroom had a sliding barn door, so zero privacy. Very basic hotel and good to stay in if you're used to sleeping on the floor or on a sheet of plywood.

Great value hotel. Nothing fancy but it clean and safe enough to stay at. the safest would be on…read morethe 3th level because it indoor and you can only access it through the key card. I wish they would fix the shower though. It didn't work too well & the water pressure is low.

Perfect place to enjoy with the kids at a reasonable price. Very kid friendly, nice clean…read moreproperty. One of our favorite family hotels.

The Knott's hotel definitely has some charm, we liked it! We go to Knott's quite a bit and have…read morealways been curious about the hotel so we decided to use our Prestige pass perk and book a Saturday night and go to the park the next day. There were 2 adults and 3 kids in our group and we got the larger room, which was plenty of room for all of us. At a rate of about $250, it wasn't cheap but also very doable for such a large group. The room had a little kitchen area with 2 barstools and there's a mini fridge in the room. The bathroom products are nice, its a boysenberry vanilla fragrance - that was a very nice touch. The bathroom looks and feels very dated. Parking was easy. There were spots to park but not very many extra. There were events going on so i'm sure that was why limited parking. The lobby is very nice and spacious. You can tell its been redone and now its more modern but still has the farmhouse feel. The lobby furniture is plentiful and comfy and the hotel bar is also right there in lobby. The restaurant Thirty Acres is right behind the bar and there's a tiny cafe that serves Starbucks coffee and they have their own little retail store too, which is nice and convenient. The walk to Knott's is just a few minutes. We looked at pool, basic, has a lot of lounge chairs. There's a fitness center but we didn't get a chance to use or check it out. Bar was great! They have Happy Hour and their drinks are yummy and reasonably priced. Worth it to come to this bar instead of getting drinks in the park because those have become pricey as h@ll!! The bartenders were super friendly. Would return if they did some type of extra discount or special.

This is one of the best Homewood Suites that I've stayed at…read more It seems new, so everything was fresh and clean. The front desk people were friendly and the location has some eateries shops and a Trader Joe's almost right next door, as well as a Costco behind that. Despite the location being on a fairly busy street, the soundproofing seemed really good here as I did not hear any traffic noise while sleeping (I did close the heavy blackout curtain) and it seemed nice and quiet. We got the large one King 'bedroom' suite, which has the bedroom completely separate with a door, from the outside area with the bathroom, full size kitchen and queen sized sofabed. This is great if you want two separate rooms. The kitchen was really large as well, with marble type countertops and even a large kitchen island. There seems to be plenty of parking here and we could even park our car so that we could see it from the room. The breakfast was standard Homewood Suites, ie., better than a lot of included breakfasts at other hotels. Compared to another Homewood that I stayed at recently near Disneyland, it's like night and day! This one is so much better. I would definitely stay here again when in the area and would recommend this location to anyone!

Everything was great about this place. The staff was friendly and approachable. Ample parking. The…read moreroom was spotless and spacious. Short commute to Disneyland. Definitely recommend

Me and family went over here earlier this last week as a stay to the nearby Knott's Berry Farms…read morewhich we went to celebrate my nephew's 16 birthday (and that place is a blast lll leave a review there next). It's decent, it's not that bad and it's near walking distance to some good places - Knotts Berry is a 15 min walk but we drove there instead being like a good 1-2 min drive. Medieval Times was like a block away (Cable Guy was filmed there) but maybe next time, along with Porto's SoCal Only exclusive bakery, Target and much others, and Outback Steakhouse is next door. Anyway, the rooms are decent and so was the pool but didn't take a dip even though I did bring some swim shorts. The shower in our room where I stayed could've had some soap bar holder of some sort but didn't. The AC was working though it wasn't scorching hot that week, didn't seem to auto turn off when the temperatures are met so I just turned it off during the evening. Continental breakfast is from 7-9am and we got up early for that and love the waffle machine which you make with the provided batter, corn flakes cereal and Cheerios toast, milk coffee probiotic yogurt. I just use the waffle machines at the desired timer of 2:30 and take it out. Of course the atmosphere is pleasant and the patrons here surely the majority are staying here of course to go to the amusement park no doubt. There is a jacuzzi but it was out of service at the time. There is no gym as I walked around. Free WiFi is ok but I couldn't view our cameras back home so either use the cellular network (we have ATT and is decent speed but faster if you're outside ) or a VPN. And plentiful outlets to plug stuff, hangers, closet ironing board, the short fridge is super cold it could ice your water a bit, and decent tv with ehhh some channels but we didn't watch much. Bathroom door is a sliding door with a hook from the inside and well there isn't much privacy if you're sitting down on the toilet. All in all, it's not grand or luxury but it's decent and no complaints. Would we stay here again? I'd say an absolute yes but maybe for a 2nd time

I booked a room and paid in full. I traveled from San Francisco to Buena Park for a funeral. When I…read morearrived on location, I had no booking. I contacted Expedia and they had an option to contact hotel. My train was delayed and I was to arrive after 3:00 a.m. I did not cancel. Expedia claims never was able to contact the manager for a refund or credit. I arrived at the funeral with no sleep and loss of finances. This was Expedia's reply: After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original cancellation policy will apply. We understand that this isn't the outcome you were hoping for, and we regret that we couldn't make it work. If you still wish to cancel or modify your booking, you can do so online or through the app. Very unsatisfied.

I needed a meeting room to host an event for about 60 guests, and this location ended up being…read moreperfect. My mom found La Quinta Inn & Suites, and arranged a a time to meet with the manager, Danielle. Danielle was nice, kind, and welcoming. She showed us the meeting room, which had a maximum occupancy of 66, plenty of natural light from the windows, and was exactly what we were looking for. We booked it right away, and the entire process was easy since Danielle allowed us to complete all of the paperwork online. In the weeks leading up to the event, Danielle always responded to my emails promptly and answered all of my questions (and I had plenty). On the day of the event, the room was set up exactly as expected, and the staff was friendly and helpful throughout. Overall, it was a great experience with the help of Danielle, and I would definitely book this location again for another event.

We took a last-minute trip to Disneyland, and since all the hotels near the parks were booked for…read morethe first night, we ended up here. Shame on me for not reading the reviews first because this was, hands down, the worst hotel I've ever stayed in. I still can't believe I paid $200 a night for this place. The horror movie started before we even checked in. Cockroaches were having what looked like a family reunion all over the outside of the building. Not one or two. They were everywhere. Then, just when I thought it couldn't get worse, we got to the third floor and a giant cockroach casually strolled across the hallway while we were waiting for the elevator like he owned the place. Honestly, I think he was the assistant manager. Then the elevator doors opened. The smell hit us so hard I think my ancestors caught a whiff. Imagine a soaking wet dog that hadn't seen a bath in years, mixed with mildew and old carpet. It was so bad I was holding my breath just trying to make it to our room. Opening the room door felt like unlocking a level in a haunted house. The mattress was stained, the mattress protector was ripped, there was mold in the bathroom, and every piece of metal was rusted. I wasn't sure if I should unpack or call an exterminator. Thank goodness we were only there for one night because all four of us were packed and ready to leave by 6:00 a.m. We couldn't get out of there fast enough. Save your money. Stay at a Motel 6, sleep in your car, or pitch a tent in the Disneyland parking lot. Any of those would be an upgrade. This place needs to be condemned, boarded up, and handed over to the cockroaches because they're clearly the only ones enjoying their stay.