Awful. Totally unprofessional .Used twice and never had a good experience. I wanted to purchase a walker that met my needs, but they refused to assess anything, and shoved one on me that I can't even use. Just because insurance pays for it, doesn't mean I want it or that it's the product that works for me. They would not let me see any choices, only wanted me out of the store so they could be quick to rush another customer and collect the insurance payment. They refused to adjust the walker for my height , gave no instructions on how to use it. Besides all this were rude. Another time, they sent me a months worth of the wrong supplies, and then refused to take them back, even though they were unopened. So I went a month with no supplies. Because they had billed my insurance, I could not order elsewhere. Very poor communicators, they just assume they know what you want or need, and treat people like trash. read more