I need a space to quickly store furniture due to the recent death of a family member. From the…read morefirst day we came in to ask questions to the last day when we no longer needed the space - Michaylla was just awesome. An extra bonus was the free usage of a moving truck! The place and unit were clean. I felt that my stuff was safe and secure. And the price was right! I would use this place again! Check them out and tell them that I sent you! Or message me if you have questions!

The people dont follow through. I had asked about storing our car for the winter months. I was…read moretold they didnt have availability, but they would ask their current tenants about renewing their space. Weeks, Weeks later. I called back inquiring about the space. They forgot...... and that was a done deal for me.

Great storage facility and customer service couldn't be happier with the process indoor temp…read morecontolled

Fantastic staff! They showed me the options, helped me to choose the right size, and answered my…read morequestions clearly. The facility is very clean. The rental process was easy and quick. I was very happy with the rental experience.

What a great experience I had. It was very clean, easy to access and overall definitely recommend.read more

Black Diamond Storage in Hampshire is my number 1 recommendation for anyone needing to store a…read moretrailer, RV, vehicle, boat, etc. Ive stored my trailer there for a year now and am very happy with the facility. The location is secure, well-maintained, and easily accessible. I maneuver my 40' trailer in and out of there very easily. Excellent customer service. Elizabeth is always helpful and responsive to any questions I have. Knowing my trailer was in a safe and reliable place gives me peace of mind. I highly recommend Black Diamond Storage to anyone in the area looking for a secure and convenient storage solution.

Susan was nothing but great getting us set up with our storage unit! The facility itself is clean…read moreand convenient. Would highly recommend if you're in need for a storage unit (we did climate control).

It's a nice place and the storage units were clean when I moved in. It's also very convenient to…read moreget to from my house. The rating is only 2 stars because they raise their rates often and I feel that the rent is already high. It's getting to the point I can't afford it, especially the next time the rate goes up.

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

Great friendly customer service, patience and professionalism by Rene at the Streamwood location…read more It was a pleasure working with him

We were not told the 2nd floor is NOT climate controlled. Supposedly, the 1st and 3rd floors are…read more How is that possible? What is the logic? On a hot day outside, the temperature inside is as hot, if not hotter. Also, it's a pain to have to get out of my car, go inside the garage to open the door.

Huntley self storage is the perfect place to store your stuff! The staff is always friendly and…read moreattentive. The prices are reasonable and I feel like it's a secure place to hold the items I can't fit in my house from downsizing! I've noticed they also store RVs and such which seems like an added bonus in comparison to many of the other local options!

Overpriced space with annual increases and poor customer service. Don't fall for this.read more

I had need of storage space and was with this Public Storage facility for a number of years. I…read morewould NOT recommend them unless you are prepared to pay double what you sign in at. Yep. They signed me at a reasonable monthly "special" rate of 50.00 and each year raised the rent so significantly that after four years I was being charged $110.00 per month! Yikes! I was on automatic payments through my bank so it wasn't like they had any problems getting my rent on the first of the month. I did not think it was legal to do this. After four years I said enough and moved out. Also they did not clean the exterior around your unit so I was cleaning leaves and tree branches away from my garage door and there were LOTS of spiders. High rates for outside unit, not temperature controlled, full of bugs. Yuk.

I rented an outside storage lot for my cargo trailer in the Fall of 2021. They assigned a space in…read morea gravel lot backing to a ravine. I asked for a pull through spot and they said they had none. Service was good, until I tried to put my equipment back in the last week of January 2022. I had asked again if any pull through spots were available and advised that I would probably move if not. They said none were open. I drove into an ICE covered lot and it was impossible to back the trailer into my assigned spot. The conditions of the lot were so dangerous and they had rented all of the spaces so that it wasn't even possible to drive around the end of the row to get out. I spent 20 minutes backing the unit up risking damaging my trailer and the other tenants parked there and finally got the HELL out of there. I called them up and said that I was cancelling due to the abysmal condition that they had allowed. This was Feb 1, 2022. On the next day they auto charged my credit card, which charge I disputed. After almost two months my credit card company said I had won the dispute, to find a letter from a collection agency two days later. No warning from this poorly managed property and I get this. I will pay it and since I am leaving the state I won't take them to small claims court, but if I had the time I would gladly do so since they don't deserve this money. The place I moved the trailer to pending my move is on Pyott Road in Lake in the Hills and they have a paved lot for ALL of their storage. There was a 4" snow early March and the lot was clear to the pavement a day later. The best part? They are less money. Less money, better managed? Your choice is clear. Avoid this poorly managed place on Rte 31 in Carpentersville. BTW, it's risky business pulling out or into their driveway off that very busy Route 31.