This business went up and beyond all expectations for me…read more They are helpful and considerate !! The made a very hard Situation go so smoothly. Thank you all

We have been a customer of on the mend for several years and have never been disappointed. They are…read morevery easy to work with and very responsive. The staff is very knowledgeable and courteous. We will continue to turn to them for all our durable medical supplies.

This shop has a variety of amazing products. It's always a pleasure to go in. Christina is always…read moreso sweet, knowledgeable and treats you as a friend. The prices are reasonable and if you sign up for their rewards you can get free stuff from lighters to edibles and pre-rolls. The shop has a variety of food, drinks and candles too. Def check it out if you're in the Danbury area.

Probably the worst experience customer service wise I ever had. I asked older women if she had a…read moreproduct I had purchased their a few months ago. Her response was as if I called her every name in the book. Place is clean and nice but the people running it don't know to deal with customers. What an attitude in this lady!

HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

The immediate response to my original review completely changed my view of this practice. Everyone…read moreI spoke to acted in the most respectful, caring and professional manner

I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

This office has been consistently professional and friendly in the 12 years I've been going there.read more

My recent visit to Dr. Wong for a check up was quite pleasant and professional.  Always feel…read morecomfortable with Dr. Wong.  The staff at the front is also a pleasure to work with. I wanted to give a special thank you to "Alisha".  When I came in to pick up my glasses with new prescription they were incorrect.  This time I worked with Alisha.  Alisha realized what the problem was, remeasured and ordered new lenses which when they came in were correct.  When I came in a few weeks later with new sunglass frames that I needed lenses for, I specifically asked for Alisha.  She went above and beyond to ensure the lenses were measured correctly and helped me pick out a color for the lenses.  When I picked them up I could see perfectly and the color was great.  Alisha is a pleasure to work with and very professional.   Thank you all!

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.

Bad experience! I am trying to get them to correct a pair of prescription glasses they screwed up…read morefor over a month! Never going back!

Great place king the owner is a down to earth cool dude…read more Always knows how you are greets you when he sees you And the whole staff is great Good prices and if he ain't got what you want let them know he get it ! Great selection good service and price can't go wrong here.

This place sucks, have been a smoker for many many years and have genuinely never been to a worse…read morevape store. The store is set up so you can't actually see any of the product. The staff is rude when asking for ID and in not even knowing what a proper ID looks like. Constantly overpriced. Don't go here.