I just wanted to take a moment to praise the customer service that I received from Palmero Health…read moreCare. This is IMHO a company that you can trust to stand behind their products and do everything necessary to make sure that their customers not only receive a fair exchange but receive an exchange in abundance beyond what is expected. Thank you Palmero. You have earned my trust.

From the owner: Palmero Health Care The Healthcare Company With a Heart is a global leader in infection control…read moreproducts. Our mission is to help prevent the spread of infection and cross-contamination with innovative and cost-effective products. Palmero is committed to constantly providing quality products and services to healthcare professionals.

I want to thank the pharmacist at MSP. I had a problem because I forgot about renewing my script…read moreand realized it at 6pm the day before going away. I knew I had to get it. She was extremely helpful to me. She ordered it right away and had it ready the next morning at 915. I ran down and got. I believe her name is Donna but could be wrong but I appreciate everything she did. That is why I switched to this pharmacy from a big chain one. They care!!!!

I used to go there when amy was there.She was fantastic for orthotics.No longer there, the owner…read moretook over.She didn't know what he's doing when I tried to explain the insurance policies.He got extremely mad and started combing.All kinds of names told me.I can go somewhere else.So I am

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

If zero stars was an option I would gladly nominate them for that. There is no accountability or…read morebest practices at this supply company. They leave much to be desired when it comes to satisfaction and communication. I have yet to receive my product meanwhile I have already paid the inflated invoice. Stay away.

We have been trying since January 7, when we faxed the first prescription to them for a foot brace,…read moreto get the brace for my husband. We had to fax it again in February and wait till March for an appointment. When I took him for the appointment ( he is wheelchair bound) they said they had no record of the appointment. I struggled to get him into the store because the end of the ramp is crumbled and it's very steep. I demanded to talk to the supervisor by phone at the Stratford store, she instructed the employee to see him and make the mold for the foot brace. It's not like they were busy, the waiting room was empty. He wanted to be fitted for shoes but there were none to try on. They ordered them and when they arrived they didn't fit. We have been calling for months, they never call back, the calls go to voicemail. I finally called the supervisor, brace is backlogged, since March. I don't recommend them, they are low energy and disinterested in helping people, I'm told the orthopedic doctors group not to send patients to them anymore. Six months for a foot brace, ridiculous.

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.

My wife's brother in law passed away a o. He left behind a walker and a intravenous stand. I had…read morepreviously donated many items to Charlie's closet when my parents passed away so we drove to Guilford this morning (Friday) to donate the items. When we arrived, there was a sign that said closed due to renovating.. Fortunately, there were 2 women sitting out front, one taller woman who was in her approximate 60s and an older woman sitting around 80 years old. My wife approached both ladies and explained we had a couple of items to donate. The woman in her "60's" immediately in a loud offensive manner said WE'RE CLOSED, WE'RE RENOVATING!!!! AND WE DON'T TAKE THINGS ON FRIDAYS. My wife told her the website says you take things On Fridays. The lady in her 60s turned her back on my wife and walked away. I will never donate to Charlie's Closet again. The lady in her 80s did apologize to my wife.