I purchased a 2007 Subaru Outback during the end of 2024. It was not very convenient for me to go…read moreto the Subaru dealership. I got a copy of Justyn's card for his shop called Boxer Worx. I paid a visit to Justyn's shop and I explained to him that I had a Check Engine light on my Outback. He told me to bring the car in and he found a loose spark plug wire. This was corrected and he tightened a few loose bolts. I was pleased with getting my Outback up and running without making a trip to the dealership. A few months ago, I brought the Outback to Justyn to repair an oil leak. He made the repair and the rear struts were replaced once the parts arrived. The car ran great after the repairs were made. I found another new leak. Justyn made the repair and he sent me pictures of the trouble areas before making the repairs. I love the quality of the work that Justyn has done for my Outback. The price of the service has been reasonable. It is considerably less expensive than the dealership. I also the fact that Boxer Worx is my home town of Fernley. Thanks Justyn! You are my go to for Subaru service. Keep being awesome!

From the owner: Boxer Worx is your local independent Subaru specialist, providing Subaru trained services without…read morethe cost or need to go to the dealer! We also provide service on most makes and models as well! Personalized interactions and repairs to fit your needs and budget. Engine repairs, transmission repairs, general service, and advanced diagnostics! We strive for excellent service and repairs on every vehicle we service!

Service provided was above and beyond my expectations! We had a ton of questions and needed a new…read moresway hitch installed on my Brinkley RV. With every question, concern or idea, James discussed and researched them give us the best value for our money spent. The project was brought in on time AND under budget. I heartily recommend James and his crew for all of your vehicle repair and maintenance needs!

Everyone there was helpful, friendly. had my truck at Corwin dealership in Reno $8600 later it was…read morestill not working. I went to Fernley tire and brake. They couldn't help me they worked on it. I spent a lot of money I went to high Desert and figured the problem out, fixed it and got me on the road again. I will use high Desert for all my auto needs from now on. Grateful they are in Fernley.

I can't thank Ken and Justyn enough. I was on a 2,000 mile…read moreroad trip in an old ford diesel, and broke down outside their shop. I asked ken for help diagnosing the problem and getting parts, ken knew right away that my water pump was toast. He let me pull my truck into their lot and start tearing apart the motor, lending me tools and answering any question I had on how to replace the parts. Justyn spent most of his day giving me tips and even driving me to oreillys to pick up parts. I was able to get the new water pump installed and get back on the road before sundown. It was an absolute blessing to have broken down in front of MKS diesel. Justyn and Ken saved the day and helped me when I had no money or anything to offer them. I'm forever grateful for them and their generosity sharing their knowledge. A catastrophic break down turned into one of my best memories on the road. These are great people and what every man should strive to be! Thank you guys so much!

Could not have had a better experience with anyone! # 4 injector fuel supply line broke and lost…read moreall power but I couldnt find the problem. Called around town and found no one could even look for the problem for 4 to 6 weeks. I needed my truck yesterday and Ken agreed to do it the next day! He found the problem and fixed it. We couldnt be happier. Thank you Ken five stars always

Quick service, fair price and nice service. I would recommend this business. Help local…read morebusinesses do well

My experience with the owner Ted was terrible. Ted cannot be trusted because he is a liar and…read morescammer. With an automotive business it does not get any worse than that. I was towed here from highway 447 which cost a lot of money, I was then told he would fix my vehicle for x amount of money. I paid for a hotel next door and waited until the next day for updates on diagnosis and if the cost would be more than the quote he gave me. The communication was little to none (I called a few times to check in since he was not giving me any updates and I was paying daily for the hotel because I was waiting to get the jeep fixed.... When I came back in to the shop to pick up my Jeep expecting the fix to be done already Ted informed me that he couldn't figure out the problem. This was an obvious lie because my husband ended up diagnosing and fixing it for less than $200 (just a simple fix broken u-joint on a jeep). Ted then informed me that just diagnosing the Jeep would cost the amount that he had quoted me for fixing it. He started to get angry and threatening with me about it when I questioned him which as a young woman at the time in my early 20's all by myself scared me a lot so I left having been charged the money and confused about everything. Also I drove the jeep back to Reno with my hazards on at 45 mph thinking I was not going to make it and scared. I will never forget my experience here at this business with Ted who knew I was scared, tired and did not have other options. I paid for the tow to his shop, the hotel and the estimate for the quote on repairs and left with the same broken Jeep I arrived with. Ted knows if he can take advantage of you in any way he will and has no remorse about it. Ted lost the trust that's needed to run a biz like his. Unfortunately once you lose a customers trust that you will only charge what is necessary and not plot to make as much money as possible off of them by lying no one wants to leave you their vehicle with you. I am happy to think about the fact that he has lost more business than what he scammed me out of by anyone who has read his real reviews. Not only did Ted scam me but after writing my reviews he then started to send me threatening messages on yelp in my messages as well as send other customers to message me that he bamboozled with a fake sob story. This man will lie to the very end and scam you for every penny if you let him. Do yourself a favor by avoiding this place at all costs because as soon as his mouth opens you will be off worse than when you arrived and that's a guarantee.

Have used this shop for several decades and have referred many friends and family to them. Troy,…read morethe owner, is very knowledgeable and honest. I highly recommend The Auto Hospital.

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

Working with Lindsey , John, Bryan, and Hagen at the Purcell Tire in Fernley, Nevada has…read moreconsistently been AMAZING!! They always spend quality time going over the needs of my car. And, if there are certain things that don't need to be done to my car at that time, they will tell me. I would give 10 star review if I could.

I know it's a business and they need to make money, but they are extremely overpriced. Especially…read morewhen it comes to the tires, they wanted well over a thousand dollars for off road tires, I bought them from walmart at $700. I know they're gonna say you get what you pay for... well, I could afford two sets for the price of what they asked... lol.

Excellent people to deal with. My go to mechanic from now on. Helped me out of a bad situation with…read moremy truck.

I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

Heads up, this place is a joke customer service sucks and they LIE ....so watch out .... charged…read moreme a lot. They messed up on their end. Didn't check everything went back for help and they refused me. Be careful.

I am very disappointed with the service I have received. Previously, I let it slide as the…read moreprogressive adjuster was on vacation and the shop must have just miscommunicated. My job was done early but there was paint on the side of the vehicle. The issue with it being done early was I was not spoken to until a few hours before causing me to have to pay extra for a rental car because the original estimate was wrong. Since Jason was out of the office I was told he would touch base with me by Tuesday but he did not attempt to contact me till Thursday when I did not have service. His next call was Friday to come pick up the vehicle. This was a long holiday weekend and the rental place was closing in 2 hours. We previously worked out he would leave it for me to pick up over the weekend so I could arrange a ride. He promised the keys would be left behind the desk to be picked up the following Tuesday when the shop reopened. Not only were the keys left in the car I have a newer truck so it's physically impossible to leave the keys in it and it to be locked. Sadly today I was referred to go to this shop again to deal with good ol Jason. He proceeded to badger me of why I would want to work with him again. To be frank progressive said they don't have alot going on and the body shop I was trying to go to in Reno did not have the proper frame working tools as this company does. Instead of being professional he sadly trauma dumped about why he didn't call me instead of just saying sorry I missed this because of my vacation. Telling a pregnant woman about your daughters loss is so not tackful. A simple I'm sorry I didn't call you as my front desk had stated I would, would have kept me as a client and owned up to an honest mistake. Trauma dumping is so unprofessional. I definitely thought it would be worth the drive to reno to get my car fixed vs dealing with emotionally charged workers who miss final details. Good luck with this shop!

We had a fuel supply issue in late August on of 2023 GMC diesel truck. It is our tow vehicle and we…read morewere on a road trip from Colorado to California. Stephan came to the RV park where were staying at in Fernley, NV. He confirmed the check engine lights, diagnosed the issue, replaced the fuel filter, took pictures of the issues he discovered and test drove the truck. He was punctual, thorough and honest about the issues. I highly recommend him.

Stephen is wonderful! Great diagnostic skills. Did a terrific job with replacing a broken radiator…read morethermostat and the coolant which was a casualty of the playa dust storm from burning man. Changed out the filter at my request. He was awesome. Honest, smart, and a young guy whose mom should be very proud of. Thanks!

Absolutely... No nonsense no commercial selling. Men that know their business and they TCB, the…read moreyounger generation that does not know that acronym says taking care of business!

This is my second visit. We live in Spanish Springs and we made it a point to drive all the way out…read morehere. The service is very quick and everyone was very nice. There's a great market right next-door where we picked up some snacks while we waited. They operate on a first come first serve basis. I highly recommend.