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    I was impressed with Jai and his brother who fixed my cracked Samsung screen and even stayed after closing time to finish the job.

    Mentioned in 2 reviews

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    Arc Watch Works & Engraving

    Arc Watch Works & Engraving

    4.7
    (69 reviews)

    I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

    Sam at Arc Watch Works is an absolute legend. I wanted to modify my Casio Duro and called just…read moreabout every place from Seattle to Lynwood, they were the only ones to take on the job. The parts I supplied were not perfect and Sam was able to modify them so I could end up with my desired end goal. Removing the bezel from the duro is notoriously difficult, and some say impossible without damage to the watch but he was able to complete it (old bezel was bent but that's expected). Very happy to recommend their workshop but please call ahead to see if they are willing to accept the request.

    Parks Specialty

    Parks Specialty

    4.0
    (1 review)

    It's a small place that you can very easily drive by. In fact, I did, but only once. It's in…read moremixed-use development, with businesses on the ground floors of some buildings and apartments up top. The first couple times I turned down this road, I was certain the directions were wrong, because it looks so residential. But never fear. There's even parking, usually. Mr Park has a small shop with a few display cases showing off rings, bracelets, and other jewelry. Lots of sparkles. There are a few old-fashioned mantle clocks (I have kind of a thing for these), and a few miscellaneous other decorative items. Signs say he buys gold. He sits at a workbench behind the cases, and seems to do a steady business in watch and clock repair. I brought in a new watch I'd gotten for Christmas that needed links added to the band. Off-the-shelf watches are always too small for my meathead wrists. He didn't happen to stock extra links, but I got a few from the customer service department of the watch manufacturer. He got right to work the second I came in, and tapped it all together while I sat in his one chair. $10 to take a watch I couldn't even fit over my hand and turn it into something I can wear comfortably whenever I want. It took him maybe 5 minutes. Mr Park isn't the chattiest person you've ever met. He didn't even shoot the breeze with me at all until he was ringing me out. But he's a friendly, nice guy once the work is done. Watch and clock people always seem to be hyper-focused, from what little I know. Given how much more he smiled after tuning up my watchband, I think that might be his vibe. I have a mantle clock that doesn't always run and I think I might be back here to tune that up when I think of it.

    From the owner: Watch & Jewelry and Clock repairread more

    Ben Bridge Jeweler

    Ben Bridge Jeweler

    3.7
    (56 reviews)
    $$$

    Good things come to those who wait…read more So I experienced a wicked amazing experience at Ben Bridge Jeweler from THE UBER amazing sales Guru Katy. Rarely does someone go beyond the norm yet Katy did with a special TUDOR Black Bay time piece I'd been desiring. First off I was seeking a Rolex for sometime and Katy has been searching for one but no luck on that front. However keeping in contact I reached out one day and asked about the ceramic Tudor Black Bay that's a boutique only piece. My luck she knew whom to ask and she said "YES" it can happen. I was shocked and waited a few weeks and the text came in saying "It's here for you"! OMG could not believe my eyes.... I couldn't move fast enough and raced in. Katy delivered this amazing piece of Horology to me and it's awesome ! The black ceramic watch with blue face pop's off my wrist... Could not have acquired this without the expertise of Katy! So if you're searching for a timepiece locate her you won't regret it.

    Needed to get my ring fixed, and this spot looked pretty trustworthy. I took it in and was taken…read morecare of by one of the employees and he was very kind and helpful. Gave me a very reasonable quote and timeline to get my ring fixed. He explained all the complications that it could entail, and even though he said the store would not be able to warranty it because it was a Almost guaranteed break again I understood why. He did say typically they warranty their work for one year. Within the time Line estimated I was able to get my ring back and it looked beautiful and good as new. He did mention that the price was over what he originally quoted, but he was going to keep the quote he gave me so I think I saved some money. Time will tell, but I am very pleased with the work and I have my ring back in prime condition!

    Comofix - itservices - Updated August 2026

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