I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

Avoid at all costs, they run an insurance scam and then the manager strong arms you into paying by…read moresaying you cant have your phone back that day unless you pay out of pocket, then asurion refuses to cover their software error and the mistake of the tech at u break I fix. came in with a claim, they said the claim expired so I had to scan and make a new one, apparently Asurion put my imei on number into the system incorrectly (basically a phone VIN number), and the tech didnt notice before starting the work, so when I come back 3 hours later (they never called to tell me my phone was done) they said they would have to replace the broken screen back onto the phone before I could leave (so another 2 hours of my time to cover 2 mistakes, neither of which I made). The "district manager" Sebastian G then just lies to me and tells me my only 2 options are to come back the next day for the phone or pay out of pocket (upon calling asurion later he was supposed to tell me to call them to have the IMEI number fixed on their end, but it was close to their closing time and he did not want to stay late). So with no other option as I cannot leave my phone (literally dont know how to get home without it as I drove over 40 minutes to get here) I am strong armed into paying out of pocket. Now after weeks of run around with their parent insurance company assurion they found a solution where another claim could ve submitted which they would be reimbursed for and then I could be refunded as they would have essentially be paid. To this the "district manager" Sebastion said no because it would make a lot of paper work for him and apparently he was just too lazy to do extra work for a mistake his employee made (according to asurion they are not to do any work on a phone if the imei number doesnt match the one that is on the claim). So at the end of the day, 2 mistakes made by the company and no responsibility shown by the "district manager" Sebastian. At this point both them and Asurion are completely washing their hands of it and leaving me out the full amount of $491, which is ridiculous price to charge for a screen repair of a 5 year old phone but that is besides the point. The 2 receipts pictured will show that my correct IMEI number is on the receipt *after* I pay out of pocket (interesting how their system reads it right once I pay but not during the claim processs). Avoid at all costs and cancel your insurance with asurion, paid into it for over 5 years with no claims and when it finally comes time to pay out they find a way not to. Sebastian also lied when the work order was created to try and deny the time I dropped off (he claimed it was 4) but as you see on the receipt the work order was created at 11:46 am so it took them over 4 hours to *not* fix my phone. To further everything after finally having the insurance company get directly in contact with the store Sebastian lied about the events that transpired. Do not use Asurion and U break I fix, they are not consumer friendly and will not assist you in errors caused by either their own internal website or errors directly caused by their staff. imgur link to the photos since cant add them on yelp https://imgur.com/a/dfELhpE

Great place! I brought my phone in with a severely cracked screen and Jay helped me out, he fixed…read moremy phone in 30minutes! It was brand new! 5 stars!

I needed a repair done on a professional induction cook top. My product had a known defect that…read morewasn't covered by manufacturer warranty and the manufacturer wanted basically the cost of a new device for their approved repair shop to do the work. I gave it to Hany and not only was he able to figure out the defect, he was able to fix the defect so that it would never fail again. He's super nice and friendly and more than willing to share the details about the work he does. I am glad that his business exists and that it is still possible to repair electronics instead of throwing them away and contributing to e-waste. Everyone else I reached out to can only repair phones, so Hany is a great resource to have in the Seattle area.

Hany is the owner and he definitely has a passion for his work and taking care of his customers! My…read morebrand new 77 inch Samsung OLED TV quit working after just 3 months and wouldn't repair or replace it and instead just refunded my purchase price. I decided to see if I could find someone to repair it and found Hany. It took him a while to get the part he needed due to logistical issues with Samsung but he got it done and gave me an upgrade from 8K to 16Kwhile he was at it! The TV works great now and was only half the cost of buying a new one so I am very happy! He is very busy and both times I was there, he had happy customers dropping by. If you want a good quality electronis repair, give Hany a call!

I asked for a quote online and received a quick reply! Service requested was done quickly and…read moreaccurately. Highly recommend!

I highly recommend Hebert for any sort of device repair. He does extremely quick and quality work,…read moreall at a fair price. Plus, he's super kind and friendly to boot :-)

great service, easy and great price. Didn't even have to leave my neighborhood, it was so handyread more

I highly recommend. Very kind and informed. repaired my broken phone screen in under one hour with…read morea warranty. it's so convenient that they can come to you so you aren't stranded somewhere without your phone.

I've known of Rick since the 1970's when a buddy of mine bought one of the "Ericson Audio Research"…read moreamps he used to build/convert. The last work he did for me was restoring a 66 Fender Bassman head. I love this amp and it's never been better.

These guys are the best amp/pedal repair guys and I have been all over the world…read more They have fixed my 50's 60's twin reverbs and made them sound warm and amazing. My pedals? no problem....these guys are the bomb!

Nice service and fix so fast. I like it seem like I got a new iPhone haha!! Thanks Leonread more

I was told my phone repair would take about four hours but the job was done in about an hour. Jason…read morewas very helpful with quick customer service. Only reason I'm not giving 5 stars is that I wish there was a way to check in online or schedule an appointment.

Asurion customer service via telephone? Yuck!…read more The folks behind the counter at this location? Hooray! We were on our second visit to this location due to poor communication by the online people. The folks at this location helped us find a better solution to our problem. By coincidence, one of our phones developed an unrelated major problem while we were there. Tak, the man behind the counter, stepped in and helped us resolve our problem quickly and with a smile.

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam and Farida are amazing! They did a beautiful job engraving my brother's watch, and were an…read moreabsolute pleasure to work with. Both are friendly, professional, and really take the time to make sure you get exactly what you're looking for. Couldn't recommend them more!