I contacted Dave at Platinum Maui vacations for a rental in the Kapalua Golf Villas for 5 days in…read moreSept. He promptly got back to me and i had other questions so i called him. He was VERY nice, and patiently answered all my questions. He explained fully how everything worked and was so accommodating. I booked the condo and we are now back from our vacation. The whole experience was smooth and the condo was super clean, updated, and Dave and his wife, Bambi were terrific! They made sure we had everything we needed and were comfortable. I highly recommend booking through them and we will definitely be back in the near future. Thank you Dave and Bambi for making our experience at Kapalua great! We look forward to seeing you soon!

From the owner: Personal Maui vacation rentals for the selective visitor. Located in West Maui/ Kapalua. We know…read morewhere to go and what to do. Book online thru Platinum Maui Vacations and experience your vacation with a personal touch! We represent exclusive Kapalua Villa owners with the discriminating taste that reaches a higher standard of quality. We combine luxury accommodations with a plethora of services to enhance your stay on Maui offered for a competitive price.

Sherry and Tianna were very friendly! Took the time to show us around. Very close to the beach and…read morewalking distance to downtown Lahaina. The house had beach chairs, snorkeling gear, bikes, beach towels, a pool and pretty much all you needed. Very clean and lovely rooms. We had a coffee maker, small refrigerator, blow dryer and microwave in our room. Loved the location. Away from tourists and in a neighborhood friendly area. Thank you. We look forward to going back.

Spacious, Clean, Quiet, & A COZY BED!…read more So after several stays in Lahaina I found this spot which is my favorite place to stay so far in Lahaina. It's a large read identical home converted into spacious king bed suites with a deep pool you are sharing with only a few people and friendly owner and her kids. The room was super clean and extremely comfortable. So much so I could see me staying for a month here at a time if I had that much to do while visiting.... The house is located in short walking distance to Front Street which if you don't know the area is the crowded old world street full of shops, bars and food where people endlessly stroll along all day until late night. Across the street is Shark's Pit if you are like me and want to go free diving or snorkeling with some sharks... Don't worry, there are no Great White or Tiger Sharks that I saw... Just cute little guys.... For the best deal in breakfast go to 808 Grinds not far away. For the best lunch and dinner as well as pub prices go to Spanky's Riptide which is a block away.... All in all the best value for your dollar on a nice place to stay.

They are the absolute best to deal with. I left some thing behind and they went above and beyond to…read morereturn it to me True Hawaiian spirit! Jess went and searched something sentimental and was able to find it. I highly recommend them. great integrity! thank you so much

The condo had the feeling of being home but had all the amenities of a big resort. Very clean…read more Modern space and great communication from the maui resort rentals staff. We will be back again! Thank you.

We rented a condo at Kaanapali Shores through Epic Realty based on listing photos that appeared…read moreclean, updated, and family-friendly. Unfortunately, the actual condition of the unit was far from what was advertised. Upon arrival, the carpets were heavily stained and unsanitary to the point that we did not feel comfortable walking barefoot. There were multiple broken floor tiles, mold present in the bathtub grout, and damaged ceiling tiles. The unit was also extremely outdated and poorly maintained overall. Cleanliness was a major issue. We encountered cockroaches in the kitchen, and there were long black hairs throughout the unit, including inside the coffee maker. The mattress was severely worn and deeply indented, suggesting it had not been replaced in a very long time. More concerning was a safety issue: the sliding glass door to the balcony did not lock because the lock was broken off. We reported this and were told it could not be fixed during our stay. After reporting the cockroach issue, we returned later that day to find the unit filled with a strong chemical odor. Pest control had been performed without notice while all of our belongings--including food, our child's toys, and open suitcases--were left exposed. Nothing had been moved or protected before spraying. The fumes were so strong that our toddler began coughing and experiencing eye irritation, and we were unable to remain in the unit. At that point, we informed management that we did not feel it was safe to stay. We were told we would be refunded for all but one night, and we agreed in order to leave immediately. It has now been over a month, and no refund has been issued. We are now being told that no such agreement was made, despite having written confirmation. Based on this experience, I would strongly advise others to look elsewhere and exercise caution when booking through this company.

We reserved a condo for 2 weeks in Maui with Epic Reality. Within 6 hours of our check in time,…read morethey notified us that we could not stay in the resort style condo that we had booked and they were moving us to a residential type condo a mile from our original booking. This was not acceptable to us and what we were offered was a full refund and we could take care of any accommodation booking ourselves, for 14 days, while in Maui, over Thanksgiving. Really? They continue to maintain that this was an upgraded condo, but costs 30% less than the one we booked. I stayed 2 nights, booked AT THE SAME RESORT I WAS ORIGINALLY BOOKED AT and it cost me over $2000 extra. I would never use EPIC reality again!

Such a nice and convenient beach house just south of Lahaina Town. It's definitely well kept and…read morethe guests are super nice as well. There are house rules and can be a bit confusing at first if you've never stayed here before. Various types of rooms are available on their booking website. Guyton was not available to greet me in-person when I stayed one particular night, but Nicole texted me the information such as the door codes and other general rules. There are two shared bathrooms that are well kept, and a large shared dining/kitchen area along with the back patio and backyard. Overall, a nice and comfortable place to stay at and worth the money in Lahaina Town!

Wow!!! Such an amazing place so beautiful so clean upon my arrival just the outside of the place…read moreradiated great energy once I was greeted by Guyton such an amazing guy super cool super friendly made me feel right at home the inside was amazing So nice quiet but yet every night we'd sit around and have a couple beers and just talk stories with people from all around the world highly recommended great place not in the beach house thank you for such an amazing stay!!!!!

Our vacation during August 2018 at Blue Sky was magnificent. I can't think of anything that could…read morehave been improved. The owners thought of everything; the house was fully equipped with essentials as well as extras--boogie boards, coolers, and beach chairs, for example. The view is incredible and the rooms are fantastic, especially the living room and master bedroom, with their sweeping views of the ocean. The owners and concierge ensured that our stay was perfect. The location (a short walk to Lahaina) can't be beat. It doesn't get any better than this!

From the owner: Luxury Vacation Rental 5 bedroom House on the beach in Lahaina Maui.read more

We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

My group stayed across three villa units and one tower unit for a week…read more Highlights included: a stellar location, great pools, solid cocktails at dukes, and great beach access. Also love keypad entry so you don't have to remember your keys all the time esp when at beach or pool. Love the outdoor grills and beer fridges on the villa balconies. Areas of feedback for the property: We found many of the units to have been in mediocre condition and poorly maintained. Two units have broken a/c's and a third was just barely strong enough. Also had WiFi issues, broken bbq lids, non operational patio fans, broken dishwashers. In the common areas, the gym has a decent set of weight equipment, but is comically small, almost infuriatingly and dangerously so. Every morning and every evening before dinner it was just so packed, you could barely do your sets without bumping into somebody at the machine next to you To add to that, the gym's air conditioning was broken all week (who knows how long before that?) which added to the discomfort. I'm a pretty easy-going traveler and have no problem when a couple of these happen from time to time but seeing them all occur is a clear sign of poor management by the ownership. My TLDR here is it's a good property, but shows extremely poor management and excessive cost cutting, and ultimately becomes a subpar product until that's addressed.

We reserved a condo for 2 weeks in Maui with Epic Reality. Within 6 hours of our check in time,…read morethey notified us that we could not stay in the resort style condo that we had booked and they were moving us to a residential type condo a mile from our original booking. This was not acceptable to us and what we were offered was a full refund and we could take care of any accommodation booking ourselves, for 14 days, while in Maui, over Thanksgiving. Really? They continue to maintain that this was an upgraded condo, but costs 30% less than the one we booked. I stayed 2 nights, booked AT THE SAME RESORT I WAS ORIGINALLY BOOKED AT and it cost me over $2000 extra. I would never use EPIC reality again!

We are so sad to see what West Maui has and is experiencing. Our prayers, and donations continue…read more We have been trying to release our reservation for October 4th as the locals and emergency workers need and the Governor has requested "to open the rental to locals and emergency workers." Cimi has continued fighting us since our cancellation request on August 10th. She has repeatedly said there are no issues in West Maui and visitors are welcome. The only issue is on Front Street. Everything will be fine by October 4th. As a Santa Barbara local we understand fire and disasters. Cimi has been horrible to "deal" with. Disputing charges through our credit card. We refuse to take resources from locals and have them serve our vacation needs.

The location and amenities are great. Unfortunately it is on a public beach, so there is some…read moreeclectic people (homeless people, etc). The biggest downfall was the management, they were rude and constantly stared at us like we were culprits. Instead of being cordial and friendly when we did something wrong (leaving a gate open, etc), the manager felt it necessary to approach is and tell us what we did was wrong and the he "knew it was us" I believe the management probably needs to take a course on how to manage in a more friendly manner.

This is a perfect location. Close to restaurants and Lahaina. Quiet beach and great views. Patio…read morewas a well-used location. Our 3-bedroom unit was perfect for our group. The unit was updated nicely and very large. Did not use pool much but there is one!