My experience with Romina has been the best yet from all the insurance companies I've dealt with…read morethrough the years, no exaggeration. Romina is professional, knowledgeable, and just very helpful. She's quick, because there are situations you may be in, as I was, where its critical. She's saved me money twice where it was unexpected. She is my go-to for anything insurance.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

This is one of the best agencies ever. I have been with…read moreState Farm and this particular location for over 10 years, they always answer the phone they always answer emails and very promptly I always get my questions answered in a matter of minutes. I will never ever leave this office as they are the best ever!!!

I never thought we'd actually need to use our insurance, but after a fire, State Farm really came…read morethrough. The payout was fast and helped me get back on my feet. Laura, my agent, was helpful throughout the process and made things easier. I'm glad I chose State Farm.

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

Mr. Julius Yang is one of the best insurance agents that I have known. Julius is a sincere,…read moreconsiderate, and hard-working agent, who is willing to invest time to find the best for clients. He had done an outstanding job for me when he was at another insurance firm. So I was looking for him when searching for an agent for my insurance needs, and luckily found him again. I would highly recommend him to anyone.

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Scott was super knowledgeable and helpful! Guided me all the way through from beginning to end…read morewhile explaining the various options we had in having to pick a policy. I highly recommend giving him a call!

I worked directly with Carly, at Roland Gatti Allstate Insurance. Carly was an incredible help to…read moreget my insurance situation sorted out. AAA notified me that it will not renew my home insurance due to fire hazard (who's home in CA isn't in fire hazard zone?). I was with AAA for more than 25 years (home and auto insurance) never had any major claim. Carly, was truly professional, very patient with my dumb questions, and supper helpful to get me the right information, multiple quotes, educate me about insurers' credit rating, and help me get new home insurance, fire insurance, and yes, auto insurance. I truly give a 5-star rating to all aspects of my experience dealing with this office.

Exceptional service and very responsive! Carly is amazing with attention to detail, prompt follow…read moreup and always goes the extra mile to insure our family is taken care of with our insurance needs! Highly recommend!

Scott Churton helped my husband find a new combined homeowners and auto insurance policy in the…read morefall of 2023 when NatGen decided not to renew policies in Calif. He got us a great new policy with Mercury at a great price! Thank you, Scott!

Our family has been with the Tustin Insurance Agency for three generations and could not ask for…read morebetter service, care and guidance. Scott Churton has continue the excellent service that his father always gave to their clients. Not only does Scott and his associates, especially Paula, find the best coverage, and the best rate, they explain every thing about the coverage and the costs. The Boles Family will always choose and recommend the Tustin Insurance Agency for all insurance needs.

We had a great experience working with Lawrence Ku Agency, especially Tiffany. She listened to our…read morepriorities, explained our options clearly, and helped us find coverage that best fit our needs. She was knowledgeable, responsive, and a pleasure to work with. Highly recommended!

After squirrels chewed through my wires in my car, I was worried about the claims process. However,…read moreit was a surprisingly smooth and easy process. Both Catherine and Lawrence helped me navigate putting in a claim. Everything was filed, reviewed, and approved within 24 hours. They dealt with the mechanics and I even received the reimbursement in my bank account by the next day. I honesty was shocked how easy they made the process. Very grateful that they are my insurers and would highly recommend Lawrence Ku as your agent.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Out of the well-rated insurance brokers we contacted on Yelp, they were the only ones that were…read moreable to give us a competitive rate for landlord's insurance, which was harder to find than expected. Appreciate the communication and efficient follow-through.

We want to take this opportunity to share our comments and let everyone know how pleased and…read moreimpressed we are with our State Farm agent, Scott Stevens. We had several policies (Home, Auto, and Life) with a different State Farm agent in northern CA. We made the decision a couple years ago to move to an office closer to our primary residence in Woodbridge so we could visit the office and have a closer relationship with our agent. Scott did a thorough walk-thru of our policies, listened to our needs, and made sure everything was exactly what we needed. He identified several opportunities for savings and helped us evaluate and mitigate a number of risks. Scott has stayed in touch on all requested follow-ups, and he has taken the lead to ensure everything on our to-do list moved forward to completion. All this was done without any pressure to buy new products or services. He is truly the best State Farm agent we have met, and we could not be more thrilled with the personalized service from him and his staff. We highly recommend Scott Stevens.

Excellent. Viviana and other folks answering the phones, are excellent and cheerful…read more Sam

After a frustrating experience at another AAA branch (Irvine), my visit to the Tustin office…read morecompletely restored my confidence in AAA's commitment to its members. Ms. Claude Hitti took the time to listen, understand the circumstances of my DMV issue, and treated me with professionalism, respect, and genuine care. Rather than dismissing my concerns, she carefully reviewed the situation and was willing to investigate further. That level of customer service is exactly what I expect from AAA leadership. I'd also like to recognize Rick at the reception desk. He was welcoming, courteous, and very professional from the moment I walked in, setting the tone for an excellent customer experience. Thank you, Claude and Rick, for demonstrating what outstanding member service looks like. Your professionalism and dedication are greatly appreciated.

Came in on a weekday morning and the wait was extremely quick!…read more Waited at check in for about 5 min and then explained what I needed then was directed to go sit to be called. I didn't even have a chance to sit and was called up to be helped. I forgot the person's name who helped me but she was great! Very informative and also admitted when she didn't know something. She was able to call one of her coworkers come over to answer the questions that she didn't know. I appreciated her candor as well as quickness in the whole process. I was in n out in under 20min. I was transfering a car title.