Javier was great. He always communicated with me on updates and timelines…read more My door looked as good as new! I will definitely be back to get the remaining body work done on my Mercedes. Front desk was also very helpful and friendly.

They were extremely efficient and professional and completed the repairs about two weeks before the…read moreprojected completion date. Excellent reports about the working relationship between the body shop and my insurance company. And no one would ever know that repairs have been done unless someone told them!

I will never not recommend this place! Me and my boyfriend got stranded in their parking lot and…read moreJordan noticed us struggling and was nothing but kind and helpful, he helped turn a stressful situation into a positive experience! He didn't hesitate to step in and seemed very knowledgeable and i would trust him with my vehicle any day. You could tell he had Jesus in his heart for sure! What a blessing he was there!

Had to have passenger-side rearview mirror replaced, for which they gave me an immediate…read moreestimate--and warned me that its connections might need to be recalibrated for extra charges. They got the mirror in, set a convenient time for installing it, and had it ready as promised. It was all done very expeditiously and the service guys were friendly and helpful. If I need bodywork again I'll definitely go back to them.

Great service 2x in last 2 years for collision repair. Professional, caring and they deliver…read more Great communication.

Very rude and not helpful! Receptionist was not even trying to be helpful and did not seem to care…read moreto help with what I was talking about. Did end up solving my issue by driving up there and figuring it out myself. Wish I could give zero stars....

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

I was recently hit just weeks after purchasing my 2025 Dodge Durango, and to say I was stressed is…read morean understatement. I was especially concerned about the color match and whether the vehicle would ever look the same again. From the very beginning, Classic Collision in Marietta reassured me they'd restore my SUV to the same condition I drove it off the lot in--and they absolutely delivered. The quality of the repairs was flawless, and they even finished ahead of schedule! A huge thank you to John and Julie for keeping me informed throughout the process and making a difficult situation feel manageable. The entire team was professional, transparent, and incredibly thorough. If you need a collision repair shop that truly takes pride in their work, look no further. Classic Collision gave me back my peace of mind and made my Durango look brand new again! Kay's Notary Bag LLC is officially back on the​ road

Julie and John at Classic Collision went above and beyond to make me feel valued and ensured all my…read moreneeds were not only met but exceeded. Their customer service skills are exceptional, and I truly thank them for their dedication. John's professional expertise in restoring my car was remarkable, a job that should have taken weeks was completed in just two days. It felt nothing short of a miracle. I'm extremely grateful for their outstanding service and highly recommend Classic Collision because of team members like Julie and John.

It only took Jessica one question to blow me off after she interrupted my research on a new…read moreLincoln. Jessica vetoed any possibility that I would spend one second talking with her and the idiots she represents about buying a $70K car. Lexus, here I come. In addition to the Ford million plus vehicle recall, remind me why I should waste one more second on being disrespected like this? Three stars on YELP reviews? What else do you need to know? And this is a Lincoln dealership? Say it ain't so!

I found a one owner 2020 Lincoln Navigator for sale on the Pugmire website. I set an appointment…read morefor the next day. I'm driving from TN (about 3 hours) to see this vehicle so I made to sure confirm my appointment and make sure the vehicle was still available before my departure. 22 minutes prior to my arrival, I received a text saying the vehicle was sold and they have a Fleet vehicle for me instead. The oldest and dirtiest used car scam in the book. Run from this dealership. Crooks in sports coats

I setup an appointment online, very easily. The day of my appointment. I asked for a 25,000 mile…read morecheckup for my 2020 Lexus. The wait was not overly long; the waiting room was fine, and I was treated professionally and with courtesy every step of the way. The bill for the service provided was surprisingly low. The person I dealt with explained what was or wasn't done and why. Much appreciated. I am a happy customer all around.

After a long trip from Massachusetts to Kennesaw to visit a friend en route to FLA, I noticed there…read morewas a some sort of liquid/moisture on the asphalt where the car was parked. I spoke to Bill and he told me to bring it by and he might be able to get it on a lift and check it out. Even though the shop was pretty busy and backed up, he managed to fit me in. He checked it out, and determined that there wasn't a leak and everything was good. He sent me on my way with no charge. Fantastic and friendly service, really helped me out. Highly recommend this place.

Quality repairs, excellent communication Great team…read moreWould recommend to anyone and everyone

I had my car repaired back in january 2025. my son was employed there at the time and since the car…read moretook FOREVER to repair for minor rear end damage, the shop owner let us take the car home even though insurance still had a little left to pay. The reason insurance didn't pay the first time was because the invoice was incorrect (wrong repair). they resubmitted and it was paid in February. fast forward to now, my son was let go and they advised him yesterday (6 months later) that his mom owed 489.22 and that they were deducting it from his last check. Naturally I called insurance company...all claims paid. I called candy Apple and they refuse to give me a bill so I can pay it since it's my vehicle and not my sons problem. They refused. So I went there to get it in person and they still refused. They called the police. Do not use Candy Apple Customs. They obviously are doing some questionable things with billing.