I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

So, I have had multiple instances of dealing with Virginia Tire & Auto of Bristow. I own a 2021…read moreJeep Wrangler. I have been in 4 times in the last year to have an Idle Pulley replaced. on more than one occasion I have had the pleasure of working with Beverly. She is professional, knowledgeable, and shows compassion when dealing with customers that may not be having a great day! Beverly is always smiling, upbeat and willing to go the extra mile for her customers. She has an ability to turn a not so fun situation into a pleasant surprise experience for her customers. It is because of Beverly and the rest of the team at Virginia Tire & Auto of Bristow that I will always bring my vehicles there for all of my automotive repair needs!

Service, quality, competency of the workers needs major improvement. Came for state inspection and…read morethe worker named chip told me they are not taking inspections right now with no reason given and to come back at 3:30. I came back at 3:30, turns out they opened it for an hour, and closed it again, with no rhyme or reason. The workers themselves even seemed confused as to why one person said it was open an hour ago and the randomly closed again. There was also no apology for misinformation on their part. Terrible customer service. This business just makes things up as they please. If needing a reliable place to take your car to, don't come here. It will be a waste of your time. If yelp let me leave 0 stars, I would. Not even worth 1 star

I try to do all auto repairs myself, but the few times I've been unable to get something done, Coho…read morehas done a fantastic job, and at what I would consider to be a great value. Communication from the front desk, whether text (preferred) or over the phone is always top-notch.

Jim and Chris has been very helpful with getting me scheduled with oil change services for my Audi…read moreQ3 and they have followed up to ensure that their services has met my expectations and that my vehicle is working properly after they have serviced it. Their prices are very respectable for the type of maintenance and customer service they provide and it might be a bit more expensive than other places I've inquired with, but through conversations with them and actual experience compared to other places I've been to, I most definitely trust their services more. Highly recommended especially if you value the maintenance your car goes through.

Good job in taking care of my car! The staff are great to deal with. I have been dealing with them…read morefrom long time to bring my to cars.

I took my Kia to Virginia Tire & Auto for a state inspection, and it failed because of a…read moredriver-side ball joint. VTA gave me an estimate of $627 for the repair, which I found extremely excessive. I have previous experience working in a mechanic shop and have performed repairs including brakes, tie rods, shocks, struts, and ball joints. I decided to do the repair myself and had the wheel alignment done at Icon Auto Services in Manassas for only $80. I returned to VTA for the reinspection. The technician took the vehicle inside, completed the inspection, placed a passing inspection sticker on the windshield, and parked my car outside. However, after doing so, he came back and told me that my brakes were not working and that I needed to pay another $39 diagnostic fee or he would fail the vehicle again. He also mentioned contacting the State Police/Troopers and told me it would be illegal to drive the vehicle. I found this extremely concerning, especially because the vehicle had already passed the reinspection and the passing sticker had been placed on the windshield. My brakes had been working normally, and I had no indication of a brake problem. I took my keys and left. Since then, I have driven the vehicle approximately 300 miles, and the brakes, ABS, and ESC have continued to work normally with no problems whatsoever. The $627 estimate was already disappointing, but what really bothered me was the way the reinspection was handled. I felt pressured and intimidated into paying for an additional diagnostic service after my vehicle had already been passed. Based on this experience, I will not be returning to Virginia Tire & Auto. I strongly recommend getting a second opinion and comparing prices before authorizing repairs there.

The VW dealer told me I needed new rear brakes, but the price seemed way high (pads and rotors. I…read morecalled Gainesville to get a price quote, hoping to save a few bucks. They asked me to come in so they could look at it, as Atlases have a couple of versions, and they wanted to verify the setup. I came in, they pulled the wheels and told me the price (much better, 30% lower), but that I should wait 5k miles, that there was plenty of life left, and it would certainly pass inspection. No charge for the inspection. I was fully ready to do the job. I am impressed by their honesty and will return for the job in a few months.

Staff is polite and professional. Be careful if you have a large job, as they don't cap the shop…read moresupplies charges, which is a standard business practice to avoid ballooning charges for large jobs. I was just charged their standard 8% on a brake repair job, which brought the shop supplies charge to $82.00. Shop supplies charges are for rags, other supplies, environmental fees, etc. Further, when their service rep gave me the estimate, the shop supplies charge percentage was not discusssed. AI advises most independent garages cap this charge at $30-40. I won't be a return customer.

My Alternator on my 4Runner seized near Delaplane so had it towed to Haymarket location. Needed…read morealternator replacement and new serpentine belt. Price seemed fair, quality of repair was excellent.

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

**This is for my own personal experience and should be used as reference.**…read more I had a flat tire and came here since I have had service completed with them before but at a different location. They were able to take me on short notice and was able to find out the issue quickly and was able to fix the flat.... ...too bad it was the incorrect fix. I was advised that the tire valve had gone bad and needed to be replaced, which makes sense due to the lack of it holding air. So I agreed for them to fix it, and they acknowledged that they were going to replace the sensor as well. They replaced it with the wrong one and inserted a default sensor. Now the guy told me over the phone they had to replace it in order to keep the air. But he never said it would be with something that wouldn't respond to my system! Now my light has been on ever since (which is not the end of the world). The kicker is when I took my car to Toyota for service they checked it and said they can replace it...for a COVID price! #Nope Now, would I recommend this place...sure for emergencies only and maybe if you want tires. For anything else, nope.

I have used this place several times and I am ashamed of it…read more First time, got my tires changed. They lost my lug nuts. They capones they could not find the wrench that was in the truck. They also used another wrench to remove them scratching the ones they did not lose. Later when I was home I found the wrench in the seat compartment as all Tacoma's have. Second time, I took my truck to get oil changed. Someone stole my CDs. I had those over a decade. They were in my truck compartment since I got my truck in 2017. I didn't check until a week after oil change. I called to inquire manager swore his guys would never did that and gave me my money back. I regret not making a police report and make them show their recordings if that shop. I let it go. Third time, after those incidents I took my truck else where. During that oil change they tell me screws from plate under the truck are missing. So more lost parts from Firestone. Do NOT go there.