Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

My car was in this shop for 3 weeks for CVT repairs and sensor replacements through my warranty,…read moreand the experience was one of the most confusing and unprofessional I've ever dealt with. I was told by Daniel that my warranty only approved 1 sensor. When I called the warranty company myself, they confirmed all 3 sensors were approved. When I brought this up, the story changed several times: * First: "We replaced all 3." * Then: "Actually 4 are bad." * Then: "The tech didn't know he was supposed to do 3, so he only did 1." Every conversation with Daniel came with a different explanation, including him telling me (verbatim) that he "doesn't talk to the warranty company." That was alarming considering the amount of warranty work they were supposedly performing on my car. When I asked for clarification, Daniel quickly shut down the conversation with "I'm not here to argue with you," even though I was simply repeating the information the warranty company gave me. Then I was told I could either bring my car back or "take it somewhere else," despite them already having an active claim and already having been paid for work that wasn't actually completed. If I hadn't called the warranty company myself, I never would've known they were paid to replace 3 sensors but only replaced 1. That is not a minor mistake -- it's a major problem. Between the 3-week delay, the shifting stories, the lack of transparency, and the fact that I had to uncover the truth myself, I'm extremely disappointed in the way this shop is run. If you're getting warranty work done here, double-check everything. My experience with Daniel made it very hard to trust anything I was told.

I needed some tires on my Prius so I got a price quote from JZM. Just for the heck of it I got…read moreanother price quote from carz down the road. Carz was $400 more expensive than jzm for the exact same tires on the same car. The price difference was unbelievable. A few months later, I had some lights on on my dash on my Prius. I had the red triangle of death and the check engine light. Since it seemed like it could be serious I had two different repair businesses do diagnostics. After the diagnostics JZM's price quote was $300 less than the other business I tried. I'm glad these guys are right down the road from me.

Great shop if you need a Jeep or lifted vehicle serviced. They are fairly priced as well.read more

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

I've used Kanuga Tire several times & always happy with the results. Very courteous & professional,…read morehad my car back up & running promptly!

Friendly, thorough, on time, are all words which describe my experience at Kanuga Tire & Auto. It…read morewas my first time using them for service and I will likely use them again.

dude told me they close for lunch in 5 minutes at 11:40 and couldn't change a tire - It takes 10…read moreminutes, please. Also stated lunch ran from 12 to 1:30 - really 1pm - LIAR!! Tire was wrong size - who knows who's fault, but nothing for a solution- except maybe come back tomorrow- just really crappy service - get off the bong hippie Discount Tire is a great alternative

Ever since Hunter's abandoned all its Chevy customers, I have taken my 2002 4WD Chevy Suburban,…read morepurchased new from Hunter's, to Dale's. They have maintained it mechanically better and more economically than Hunter's ever did. At the 1st 100K service point, the dealer wanted over $1000 to perform the required service. At the 100K mile point, the water pump also began to leak, Dale's the 100K service by the book and did it right for $600 including replacing the water pump and changing the transfer cases' odd blue oil. Note, I have 360K miles on this vehicle, and so far, has needed a new water pump at each 100K mile interval, it is on its 3rd pump, but, it is amazingly easy to change out, 2 hour job at most.

Been bringing our only family car here for over 5 years. The quality of care has been outstanding…read more They are incredible mechanics who care about their customers. If you want max longevity out of your used car.... they are the best!

Amazing Customer Service!…read more While following someone to drop off their car to be repaired, my tire blew out. I had a two-year old in the car and no AAA. It would have been more than $50 and more than an hour for someone to come fix it. The only luck that I had that day, was that my tire blew out close to Dave's. Joe drove across the highway to my car (saving me the towing fee,) figured out the tire size, ordered the tires and drove back to fix my car. He did all of this while I took my son home so that he could nap. If it wasn't for Joe, I would have been standing on the side of a highway, in the rain, with a cranky, tired two-year-old for what would have seemed like a lifetime. And I would've spent a lot more money. Thank you, Joe. Thank you Dave's.

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...

My 2001 accord was having issues starting. I had to have it towed in and of course it started once…read morethere. I needed a couple of other things done also and asked to just keep it and try starting it. After it sat the weekend it finally would not start. It was the fuel injection relay. They had it quickly repaired and not as expensive as I had thought. Thank you guys again!! They replaced my timing belt years ago for half of what Honda was asking!!

After lots of time reading online Honda info, I followed a friend's advice and called Asheville…read moreHonda Acura Service to get some information about a potential used car purchase. Joey did a little research and gave me information about the cost of two potential repairs that one might expect with the vehicle that we are considering purchasing. I could tell that he knew what he was talking about. He explained that they could look over the vehicle. We will take the car here for repairs if we get it. It's so nice to talk to a real person with knowledge, and I appreciated the morning phone call with this business.