I'm Pedro Lutterbach, my a/c wasn't working for a long time I tried 2 other repair companies before complete plumbing HVAC & mechanical, they sent certificate of Insurance to my HOA to give them access to the roof and they were able to fix the issue which was a simple wiring problem. Fast and reliable. Matthew quick to understand the situation and provide a fix in no time. The value was $189.74, which is reasonable. read more

We had a clogged kitchen sink that three different teams of plumbers had attempted to clear without success. These guys picked up the job and had our kitchen up and running again within 24 hours. They did phenomenal work, and we're impressed with the quality of the service. That's good enough, but in addition, they take the time to watch out for and care for stray dogs. Any man with the generosity and goodwill to go out of his way to care for a random animal is a man that you can trust to care for you system. Mark and Matt are good people. read more

I used this family owned business 6 years ago (recommended by our property manager) was very pleased w their service 6 years ago and again this time. I literally had not had my AC unit serviced within those 6 years. I was afraid Mark (the dad) and Matt (the son) would tell me I would need a new condenser (mine is 24 yrs old) once they removed the cover they called me over to show me how important it is to clean the outdoor unit filter- mine was 1000% clogged with dust, debris, cottonwood fluff etc. - they peeled this clogged mess off - said it was like suffocating the motor, then cleaned it, hosed it out and filled it w Freon- said I was good to go for two years then to call them to clean it out again. Now, to clean this clogged mess out it was more than they originally quoted, but it had not been done in 6 years and was more labor than if I had stayed on top of it. I very much appreciate that they did not try to sell me a new condenser- said mine was in good shape and to keep it going. For whatever reason customers 8-11 years ago gave bad reviews- I am giving them a 5 because they were polite, efficient, not pushy and I felt, very honest. I Will call them in two years read more

In JUNE 2017 I called Complete Plumbing Services to start up my Evap cooler. The technician arrived & immediately complained that there was a wasp nest in the cooler. A retired plumber was visiting my husband and said that that was not unusual & suggested he get a can of wasp killer. The spray was purchased & work proceeded, I assumed. I also had my kitchen drain drawn. The bill was $358.15. Two weeks later I still had no cool air. I called my handiman. He said, "No wonder, nothing was done to the swamp cooler. It was full of moss." I called Complete Plumber. So sorry. They would send me a refund check for the swamp cooler part of the bill immediately. As of yet (October 2017) no check. . In late August 2017, my kitchen plumbing again stopped up & flooded my basement. I called different plumber. He said, "This drain hasn't been drawn in awhile. You have lots of shale." Hummmmm. I believe I have over rated this company with one star. read more

I was in the midst of recommending Complete Plumbing on my neighborhood website and searched the internet for the contact info. A negative review came up and I wanted to add some balance. We had a very good experience with Complete Plumbing. Our water heater pipe burst on a Saturday morning and started flooding our basement. The owner came to our house personally with very short notice. We used their service along with a carpet/wall restoration service and both did a very good job. read more

Holy cow what a scam! Elderly people beware! My central AC was blowing hot air. I Called and scheduled a service call. They didn't call before they came like they stated they would. I called them and they stated they weren't coming and I had to reschedule. I told them I took the day off for them to show up. They stated they would come right over. I told them the problem had already been diagnosed by a previous tech from another company but could not be completed due to health reasons on his part. The owner of complete showed up and was here for less than five minutes. He hooked his gauges up to check the refrigerant level. He stated it was empty and I may have a leak. He stated he was going to put a pound of refrigerant in the system even after I told him the previous tech just put 2 lbs in and there was no leak. Why would you put refrigerant in the system if you thought it had a leak? Of course adding a pound did nothing. He arrived at the same conclusion the previous tech did, duh? Bad compression valve. He popped his head in the attic and then proceeded to write an estimate. $1250 dollars! He then stated I owed $148 for the alleged "pound" of refrigerant (R22) $18 a pound in reality. (look it up). How did he know it was a pound? Could have been a half or none at all. Either way a rip off. $75 trip charge that was supposed to be waived if no work was performed. Most places do a free or negligible trip charge FYI. So $220 for a less then 5 minute visit with no work performed. Called 3 other AC places Refrigerant is $35-40 retail and the actual job would be $500-600 a 4-5 hr job, not close to $1470. Beware!! read more

I have been very patient with getting things resolved with this company and now I don't care and will leave a review. This company had an incident with one of their techs that came out to fix our Swamp Cooler. He ended smoking a cigarette on our roof while fixing it and the blower sucked all the air into our house and filled it with smoke. So unprofessional. It made my wife sick and she had to leave the house because it was so bad. Also, they told me it would be fixed in a day. Well it started raining at the end of the day so they would come back tomorrow and finish it up. They came back way late in the day and didnt finish it. Ended up turning into 4 visits over a week. The owner Mark came out because he heard about our horrible experience with one of his employees, he wanted to 'take care of his clients' and 'appreciated our business'. He was very nice. I asked him to charge our different credit card and reimburse the one they had on file. He said no problem and he would take care of it for us asap. Well, we are at A MONTH LATER and still has not been corrected. I have called more than 5 times this past few weeks and Im told it will get done that week "when Mark is in the office". The receptionist continually tells me that he will be in the office to fix it. I call back later and she says Oh he wont be in the office. So the owner is so busy that he is not in the office for the past 4 WEEKS!!! What kind of owner is this?! He said he appreciates his clients but apparently only to get their money and then disregard them. He doesn't appreciate his clients and is not making any effort to remedy the situation. DO NOT USE THIS COMPANY!!! Look elsewhere where they actually care about their clients and take care of them. EXTREMELY FRUSTRATED and will be making sure I never recommend them to anyone. read more