Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

EDIT: The manager, Alexander, reached out to me after reading my review and was very apologetic. He…read moretook responsibility for the lack of communication and helped make it right. Thank you again!! I do not recommend this business! I moved from California to Oregon, so I chose to utilize their full packing service in addition to the 1,000 mile journey to my new home. The team of five arrived promptly and took about six hours to pack everything inside and load it into their truck. My husband thought to put a tracker in one of his items and this is where the confusion and lack of communication began. We never got a straight answer on this given the singular phone call in two weeks, but from what we saw on the tracker our stuff made 5-10 stops across Los Angeles and San Francisco during the week that we had assumed they would be driving. Our best guess is that they were unloading and reloading everything into a bigger truck to accommodate more items (and more $$). They packed us on July 26th and I gave my first available delivery date as August 2nd. After the initial contact on the move out day, I didn't hear a single word from them until August 4th after trying desperately to get ahold of anyone at the company. Does anyone actually work here? I only ever received emails from "Jim," but he would stop responding as soon as I asked for a phone call. I feel you would have happier customers if you OVER communicated, given that you have most of their worldly possessions. On top of the complete lack of customer service, the team packed our household items terribly. Nothing is labeled, items from rooms in a bunch of different boxes, several items broken or lost or wrapped up in a shoddy fashion - which is making unpacking an absolute nightmare. The company also just hires random local people to unpack the truck (two men and one older woman- peculiar choice), so while they were helpful they had no idea what each item was. Since we were all totally clueless, it took double the time to unwrap/unbox every single thing. We were moved in on August 8th; the sixth day. I'm now realizing they do this on purpose with their "7 day guarantee," so take that into account if booking. I would urge you to look elsewhere, as Pure Movers was not worth the enormous $15k price tag for me.

Simple Moving Company made our move so much easier. They kept every piece of furniture carefully…read morewrapped, and nothing arrived chipped or broken. They disassembled and reassembled all our furniture perfectly, and even managed to carry everything up some seriously narrow stairs without a hitch. The whole crew worked hard from start to finish and never slowed down. Highly recommend them if you want a moving company that actually takes care of your stuff!

Adam and his team were fantastic and really made my move nice and smooth! They were quick and…read moreefficient!

Quick and efficient. Made the entire moving process simple and easy. Freddy and Andres were amazing.read more

I highly recommend SOS Moving! The fees were transparent and the team communicated at every step…read more Freddy and Andres were there on time and efficiently powered through the move. As I was moving from a first floor condo to a second floor unit in a new community, I was very concerned about an oversized dresser that would be difficult to get up the stairs. It was no problem for the team as they worked together and got it into the unit with ease. SOS Moving beat the pricing of their competitors and completed the move about an hour and a half faster than I was expecting. I am definitely saving this business contact for any future moves!

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

This is a premier moving company from start to finish. They arrived when they said they would. They…read moreasked questions appropriately. They wrapped everything up with care. Took stuff from the house, the garage and a storage unit. They took breaks appropriately. It was a 2 hour drive to the new house. No complaints. Extremely happy with this company. Highly recommend.

I had a last minute need to move and was accommodated without worries. Efficient, punctual and…read morefriendly. Would definitely recommend their services. Pricing was fair and reasonable.

I truly liked this company and I would definitely recommend it to anyone. My name is Eluvia Garcia…read moreand first of all I was quite happy to receive a phone call asking me if I would be interested in moving a day before my scheduled date. for me, it was great as I was ready and I wanted to get that move out of my mind. The guys that came to make the move were awesome!! They were very nice and packed all of my furniture so well. They were courteous, professional and very knowledgeable about their jobs. I could definitely tell they had a lot of experience on doing so. their names are Dustin and Javier. Great job guys!! I normally don't do this kind of reviews, but they actually made me feel at ease with the move that I was even able to entertain a family visit while the move was happening. This is not the first time I've moved; so I know exactly how it feel the day of the move which was not the case this time. Again, I definitely recommend them!!

If I could leave less than 1 star, I would. My experience with United Moving has been so…read moreunacceptable that I feel obligated to warn others. My move with this company was one of the worst experiences I've ever had. Not only were there multiple issues during the move itself, but I also had to spend significant time, documentation, and money to properly submit a damage reimbursement claim through their required process. My claim was submitted through Anthem Claims in October 2021, and as of today, four years later, I still have not received the reimbursement I was promised. I was even asked for my Venmo by a representative last year, who confirmed payment was coming, yet nothing ever arrived. Since then, I've emailed and called repeatedly and have not received a single meaningful update or resolution. The complete lack of communication, accountability, and follow-through is shocking. If you value your belongings, your time, and your sanity, I highly recommend choosing a different moving company.

Wouldn't use for fragile items; otherwise, happy with overall service…read more The movers and dispatch were proactive + responsive in their communication and respectful of my requests. They also worked with my tight schedule to make the move a success. I give only 4 stars because my TV was damaged - not usable anymore - and my metallic bin was dented - still usable. Currently, working with them to resolve claim; will revisit here depending on support received.

Louise and the team were absolute rockstars! They showed up right on time, armed with big smiles…read moreand even bigger efficiency. Very polite, fast, and they knocked the job out like pros who've done this a thousand times (probably because they have). Thanks, Louise--you and your crew made it look easy!

Kyle and his team are top-notch pros - Highly recommend for your next move. On time, pleasant,…read moreorganized, careful with belongings and fast.

Alex, Vlad, Vlad, and Oleg were AMAZING and extremely friendly! On time, quick, very hard workers…read moreand great value for our money. They did a very good job of making sure our items were taken care of. We had 4 flights of stairs and they were very quick to go up and down. They provided the necessary moving equipment and helped us move EVERYTHING from an 2 bedroom apartment to another 2 bedroom. Overall 5 stars.

I contacted NorthStar about three weeks before I was set to move. The entire pre-moving process was…read moreeasy and efficient. We set up a video call to review the pieces of furniture that needed to be moved and number of boxes. They sent over an estimate which was reasonable. When the day of the move came, I was shocked at how careful and quickly the guys wrapped and loaded the truck. They treated everything with more care than some of my junky stuff deserved. It was a hot day (90+) but the guys didn't let that slow them down. They packed up a two bedroom apartment in a little under 3 hours. When I met them at the new place they put everything in the right place and reassembled tables and desks. Moving is always stressful so I'm incredibly happy I called NorthStar!

I was referred to this company by a friend and had a great experience with them, so I was honestly…read moreshocked that mine was the complete opposite. I filled out the online form and got a call shortly after. They told me I had to schedule a virtual meeting before getting any estimate, but the earliest meeting was two days away and my move was happening only a few days later. Because timing was tight, I simply asked if they could give me a rough hourly rate or general range. I already knew how many movers I likely needed, what size truck I was looking for, and had spoken with many similar moving companies and knowing what they usually offer. Instead, the salesperson basically told me it could be "$2,000 or $10,000" without asking any questions to narrow anything down. When I said I needed to check my calendar because the proposed meeting time was difficult, she became impatient and rushed me for an answer. I explained that I had other appointments and might need to pass because of the timing -- and before I could even finish my sentence, she hung up on me. That was extremely rude and honestly shocking. Regardless of pricing or availability, basic customer service means letting someone finish speaking before hanging up. Based on this experience, I would be very hesitant to trust them with an actual commercial move. !!Be cautious!!

after our move and new home remodel i was overwhelmed. I contacted Mo & Me for help unpacking and…read moreorganizing my kitchen. what they were able to do in 4 hours would have taken me a week or more! Highly recommend! so personable and efficient! They have an eye for organizing that makes your kitchen look good! They also had great recommendations for storage containers. Such a relief to have their expertise and help. So grateful!

They were amazing! I was getting ready to show my place and it looked like a bomb went off. They…read morecame in like a tornado and the place looked amazing and organized after. They asked where things should go and gave suggestions for staging the place. I would highly recommend them to anyone needing to move or just declutter their living area.