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Pure Moving Company

4.8 (2.2k reviews)
Open 8:00 am - 6:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Pure Moving Company

In-state moving

Out-of-state moving

Packing

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Recommended Reviews - Pure Moving Company

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Reviews With Photos

Katie N.

I hired Pure Moving Company based on their excellent reviews and had high expectations. Unfortunately, while the move was completed, the experience itself was disappointing based on overall attitude and lack of professionalism of the crew. I made the mistake of not realizing that while the company may be reputable, your experience is largely based on the crew assigned to you. The team i was sent weren't physically the strongest and showed up smelling of smoke--but what was the most disappointing was their attitude. While the lead guy was friendly enough (until the end when he didn't get the tip he expected), the other 2 acted uninterested, disengaged, annoyed and overwhelmed the whole time. Additionally: they took a 20 min break but claimed 15, and at one point, I found the lead chatting on the street with a woman which paused work for at least 5 minutes which was extremely frustrating. The team overall didn't seem confident or trustworthy, and rather than lessening my stress and feeling taken care of, I felt more burdened. It felt like they were just going through the motions rather than being in ownership of completing the job to the best of their ability and integrity. Care and organization were also lacking. Boxes labeled for specific rooms were dumped into one area instead of placed accordingly. A very expensive mirror was moved without any wrapping or protection, and clothing that had been carefully organized was placed haphazardly into wardrobe boxes. I understand moving is hard work, but the lack of professionalism, care, and overall positivity did not match the five-star reputation this company has.

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21 days ago

Anton and his team were amazing! Arrived on time. They were so efficient. I would definitely use again.

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1 month ago

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3 months ago

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5 months ago

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6 months ago

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10 days ago

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2 months ago

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19 days ago

Fast service, very careful when moving big items around wall. The crew is nice and helpful

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5 days ago

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25 days ago

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22 days ago

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30 days ago

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7 days ago

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7 months ago

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1 month ago

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8 months ago

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1 month ago

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2 months ago

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1 year ago

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2 months ago

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2 months ago

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2 months ago

Pure moving company was on time, communicated well, and worked at a rapid pace and just did an all-around great job!

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11 months ago

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19 days ago

I had a great team of 3 guys: Costa, another Costa, and a young man. They did an excellent job and I would hire them again.

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2 months ago

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4 months ago

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3 months ago

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3 months ago

Pure Moving was excellent. Had 4 guys help me move, they hustled, were professional, and the move went very smooth.

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1 month ago

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3 months ago

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7 months ago

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1 month ago

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8 months ago

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3 months ago

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Pure Moving Company Reviews in Other Languages

Ask the Community - Pure Moving Company

Will they take furniture apart and reassemble it?

They disassembled and reassembled my bed!

Can I ride in the truck with them to the destination?

Hi Dayal , Thank you so much for reaching out! Unfortunately , due to liability reasons , we are… 

Do they move on Sundays?

Yes! We moved on a Sunday and a great experience using them for our move.

Can they pack up and move from one location then pack up and move from another location in one trip? or would we have to hire two sets of movers?

I had them pick up from two locations to deliver to a third location. I didn't not have them do the packing though, just load furniture. If you request a quote they will get in touch by phone and you can ask. They are very helpful and friendly.

How many movers do i need to move a two bedroom place?

Is there a minimum time?

3hrs

Does anyone have experience with how they handle anything accidentally damaged in the move? I honestly don't have that much that is valuable but there are a few pieces of furniture that would be expensive to replace if it was dropped.

They knicked a doorway when moving a large couch into my office. They gave me ~$100 off the moving fee.

Do they have any rental options for reusable moving containers? I'd love to be able to avoid the waste of cardboard boxes.

they do include in their rate wardrobe boxes for hanging clothes and oddly shaped items, but I don't know about reusable cardboard boxes. (especially during covid)

Is the truck included in there quotes?

yes

Will they pack for you?

Yup. They pretty much do everything. I packed my own fragile things but the rest was left to the movers.

I am moving from a 6 bedroom house to a 2 bedroom town house. I can't move everything and I need part of my furniture also move to a storage unit. How does it work out in this situation and how much are the charges?

I'm not sure but they were terrific with actually doing a walk through and giving an estimate. Their estimate is their highest costs, if they spent more time than the estimate, it is on them and if they spent less time, you get a credit.

I have a moving pod that needs to be unloaded, about the size of one bedroom, is that something your company would do?

I used a moving company for that exact thing years ago. Give them a call, they are just super helpful.

Can Santa Clara, CA or Cupertino, CA be considered as long distance and not out of state 'coz these cities/towns are both within the state of California?

Mahlen D are you moving to LA ? I am not sure you have to call Frank at 800-816-5121… 

I am moving from Bakersfield, CA to Mesa, AZ - Can Pure Moving handle this type of move? I would need full packing of a 4BR/3BA home included. Thank you!

I do not know , ( as you are moving out of state so I would suggest you call 310-598-3553 . I called to ask for you but Frank didn't answer. Ask for Frank.

I have a one bedroom apartment and I plan to pack most boxes ahead of time. How many movers would anyone recommend for just a few bulky items (couch, table, bed, 2 dressers, and 1 bookshelf)?

Pure Moving will come to your apartment for FREE to let you know how many movers you need and how long they expect it to take. They provide a quote and if they go over, you dont pay any extra!

View All 27 Questions

Review Highlights - Pure Moving Company

Efficient, friendly, and worked their butts off to move a very difficult sleeper sofa around a tight corner.

Mentioned in 102 reviews

Read more highlights

Goodman Packing & Shipping

Goodman Packing & Shipping

4.5
(392 reviews)

This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

Where do I start? Well, how about I start with these bandits are a total rip-off. I contacted them…read moreto ship a guitar to Ohio. The quote that I received was high, but it still came in slightly lower than other quotes, so I went with Goodman. However, when I received the invoice it was nearly $300 more than the quote. As someone who ships guitars world-wide I can attest that $900 to ship a guitar from California to Ohio is OUTRAGEOUS!! But, since they had my guitar I was screwed and I had to pay it. Secondly, but just as important, I asked if they had experience shipping guitars. The response was, "we shipped one of Elvis Presley's guitars", which was more bragging than a confirmation. The reality is that they have no clue as to how to properly ship a guitar. I repeatedly requested them to be sure that the strings are loosened and that they add extra padding inside the case, especially around the headstock which can easily snap in transit when not properly prepped for shipping. They told me "no problem, we will do all of that". They did none of this! How this guitar arrived without a broken headstock is nothing short of remarkable. So, the bottom line is that these guys talk a good line to earn your business and then completely screw you over.

Box City

Box City

3.6
(85 reviews)

I walked into Box City planning to buy about 10 boxes so I could ship some products out of state. I…read moreasked one of the staff members where I could find a specific box size, and he immediately asked if I needed help with packing. I had no idea they even offered packing services. I told him I had a bunch of items already boxed up in my car that needed to be repacked properly for shipping. Without hesitation, he offered to help bring everything inside and asked if it would be okay for them to repack everything to make sure it was secure and shipping-ready. Since it would have been a lot of work for me to do myself, I gladly accepted. I asked the front desk for his name -- Suhan. Soon after, another team member came out, helped bring all my boxes in, consolidated some of them into larger boxes, packed everything professionally, and got them ready to ship. Since I had arrived close to the end-of-day shipping cutoff, Suhan even told me he could personally drive my packages to the UPS center to make sure they went out that same day. That level of service is rare. As a business owner myself, I pay close attention to customer service, and the service I received here was truly exceptional. These guys are professionals and clearly care about their customers. From now on, anytime I need to ship something, Box City will be my go-to place. I highly recommend them to anyone looking for reliable and outstanding service.

I've been coming here for over a decade and these guys are consistently friendly and always have…read morewhat I need. There's also easy parking in the back. Love supporting a small business.

Pure Moving Company - movers - Updated July 2026

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