Beware of this slick dental practice, which is more interested in racking up big bills with high…read morepressure, but is loath to return money for work not completed. Yes, their office is gorgeous and straight out of Architectural Digest, and the staff is fawning, like overly needy friends (the word "Stepford" comes to mind) -- until the deal is closed. I went to Center for Smiles when my previous dentist, Dr. Kuncio, sold her practice to him. He turned out to be the opposite of Dr. Kuncio, who was honest and straightforward, and very mindful of what her patients could afford. To my knowledge, none of her staff who went to work at Center for Smiles is still employed there. Indeed, there seemed to be a high turnover of staff at Center for Smiles in the 15 months I was a patient there. Some highlights: 1. Vidya Sartorious, the office manager, collected $6,000 from Care Credit on my behalf when only $1,100 worth of work had been done. 2. Failed to file for preauthorization with my denta; insurance, as promised, so my claim was denied. 3. Vidya Sartorious (at the behest of Dr. Rallis) tried to rush me into completing this work, and pushed up demands for MORE money, directly contradicting Dr. Rallis' prior verbal agreements with me. 3. Dr. Rallis did not listen to my concerns, and failed to reconsider his treatment plan for a $23K bridge, even after I repeatedly expressed doubt because of underlying infections and pain in the affected teeth. ("We can take care of that infection afterwards, with an apicoectomy." But first we will put a $23K 10-tooth bridge on top? Umm,no.) 4. After I appealed to Care Credit, Dr. Rallis claimed to have done an additional $1645 worth of work, which, if true, was done without my knowledge, permission, or consent. I expressly withdrew my consent that very day, before this work was done, until my insurance preauthorization was worked out. I did not and would not have given permission for this work. I only agreed to a temporary bridge. 5. Did not file with my insurance company for this additional work, either, although it would have been denied for failure to get a preauthorization, the issue I confronted them with that very day. 6. Has yet to send me a copy of my x-rays after several months, and refused delivery of my second, certified mail request. This is just the tip of the iceberg of this very unfortunate experience, with further legal action pending.

My experience was the same as those who felt this practice's main aim was to take as much money as…read morethey could. My son who had no dental insurance needed root canal. He went to Dr. Ralis because his previous dentist retired and sold her practice to Dr. Ralis. His charge was $800 more than my dentist whom my son ultimately used. After Dr. Ralis assessed him for the root canal he suggested that even though my son was having no problems, that he have his wisdom teeth pulled and then Dr. Ralis would adjust his bite. When my son asked my dentist about this, he said that yes his bite was a little off but there was no negative impact and no reason to do the work if he wasn't having any issues. I can only imagine what Dr. Ralis would have charged. As another reviewer said , they are overly fawning. They try to act as if they are your best friends not your dentist. They also convinced me to buy an electric tooth brush from them for $150 that i could have gotten online for $110. Very sorry I was pressured and taken in my them for that but very happy they didn't do my son's root canal. My advice is to go elsewhere. I see Dr Michael Feldstein in Flushing. He is honest, competent and reasonably priced. I would recommend him. Stay away from Dr. Ralis and Center for Smiles

I went here as a new patient. I was having tooth pain and so glad I opted to go to PM Dental after…read moreresearching a few places. Had a Root Canal done with Dr. Gavras and the whole experience was great. No issues and no stress!! Dr. Gavras and the entire staff is just amazing.

Very disappointed with my cleaning. The doctor spent 5 minutes polishing my teeth didn't use a…read morescaler or Cavitron and she is going to bill my insurance. As a Dentist you should be ashamed of the quality of care you are giving your patients. You didn't know that I am a dental hygienist and I know what to did for me today was unethical

I liked this practice because they were so thorough and genuinely took time to tell me some better…read morepractices for my teeth health. I left feeling more informed and recognized my "best practices" were contributing to my sensitive teeth rather than helping them. I was told not to use Sensodyne toothpaste everyday (only when needed, don't use any other whitening products (especially baking soda) other than the crest whitening strips (followed by sensodyne) on my teeth. The strips are safer than baking soda. As for my cleanings, she put numbing cream in my mouth first. I've never had another dentist do that before. My teeth were still sensitive though and she did tap into my bottom lip a bit and I left with it bleeding and swollen. It did heal fast but it was tough to eat for 24 hrs. I also liked that they provide a fluoride treatment after cleanings; however, I'm glad I asked about insurance coverage beforehand since mine didn't cover it. Expect to pay around $35 out of pocket or opt out. I was previous prescribed a fluoride toothpaste so I passed on it and decided to use my toothpaste instead. Other than that I did like how clean my teeth came out. I'll attach a before and after photo.

Dentist is okay for simple things. Don't do a root canal here. Another issue with this office is…read morethe staff. They are extremely pushy to the point of harassment when it comes to scheduling an appt. They will call you over and over again plus the doctor brings up unnecessary treatment plans.

Still traumatized by my experience here. Predatory and unprofessional. There are a lot of qualified…read moredentists you can see in the same area, do not subject yourself to this quack.

When I first visited this office, I felt hopeful. The staff seemed knowledgeable, welcoming, and…read moregenuinely committed to helping me start my orthodontic journey. I paid for my Invisalign treatment in full, trusting I'd receive quality care. Unfortunately, the experience took a sharp turn. I was told I'd hear from Invisalign within two weeks--but that timeframe came and went with no update. When I followed up, I was met with vague explanations and shifting responses. No accountability, no clear communication. After requesting to cancel treatment, the orthodontist's wife--who helps manage the office-reached out to me in attempts to explain the breakdown in communication. Her first reason for their office disorganization was due to her staff whom she called "clueless". Later, she used a personal death as an excuse for the office's delays which was neither here nor there for me due to the fact that it was only communicated only after I had already expressed concerns multiple times. While I absolutely sympathize with personal loss, it should never be used to deflect from a pattern of inefficiency. If there are unusual circumstances that knowingly creates a lag in business, That information should have been professionally communicated to clients as soon as it occurred. It is a form of courtesy in the least and at best, shows consideration and respect for the client's business and time. While speaking with the doctor's wife, what was most insulting was her assumption about my finances. She told me I should continue treatment with them because it would be "too expensive" for me elsewhere--as if she had any insight into what I could or could not afford. That level of overstepping was completely inappropriate. Not only did they delay my treatment but I had to repeatedly DEMAND cancellation. Instead of honoring my decision, they repeatedly tried to convince me to continue, using pressure tactics rather than professionalism by having mutliple people reach out to me (doctor, staff, wife) when I clearly stated that I did not want to speak with anyone and simply wanted to cancel. And when they finally canceled treatment as I requested , they retroactively charged me for a cleaning I had received at the start--one that was originally presented as complimentary. This felt retaliatory and only confirmed my decision to walk away. As previously stated, the doctor's wife repeatedly emphasized how great of a deal I was getting and how I wouldn't be able to afford any other provider or find that price else where. Ironically, I found another provider offering the exact same price, with a more modern facility, efficient communication, and respectful staff--no manipulation, no excuses. If you're considering long-term orthodontic care, I encourage you to look for an office that respects your time, your intelligence, and your investment. And to the staff I'd be careful working for an employer who disrespects and throws you under the bus privately to their clients to save face for "the business". In truth, unknowledgeable staff says more about the management and leadership. Lastly, (this is the kicker) I called the office to request my X-rays so I could transfer them to another provider. The receptionist informed me that there was only 1 shot availble from the full set that was taken initially. When I ansked what happed to them. She said..."I Don't know." She emailed me the image which I have uploaded for your viewing pleasure. As you can see it's unlabeled/undated and truthfully. I'm Not sure how even the doctor read that one. Who knows what that is or to whom it belongs. Long story short. I Definitely would not recommend treatment at this facility. Ever. If I could give 0 starts and post the review. I would.

This dental office is amazing. They take their time to make sure you are comfortable and understand…read moreevery procedure. Their equipments are updated and the staff is amazing. I always leave there with my teeth fully cleaned and polished. Thank you guys.

My mom went to to see the dentist Gargi Gajera and was treated very badly by her. She spoke to my…read moremom in a condescending tone and wasted her time by taking x-rays and at the end not giving my mom a cleaning because she "has other patients". However, if my mom were to have chosen to go ahead and get the expensive procedure of getting a crown on her, the dentist would have magically had time for that. Go figure. Do yourself a favor and go elsewhere unless you aren't a fan of basic human decency and professionalism. P.S. I will mention that everyone else that my mom dealt with at this office was super kind and helpful.

They're terrible. I've called so many times to make an appt and leave voicemails and they never…read morecall back. Their website says you can text or email them also-- did that and they don't answer either. They replied once to an email months ago confirming they're my assigned provider and when I replied immediately and asked what's the next first available appointment they ghosted me. It's been a whole year and I haven't seen them once. I'm switching providers. Don't bother with these people. The worst way to run a business.

Now, the X-ray lady is new and 5 stars for her. The hygienist thinks poking a patient w/o care and…read moreletting them bruise and hurt for 2 days is normal. She is TERRIBLE. i could withstand the x-ray lady making me bleed..but was unhappy.. but this.. i have another appointment witha new dentist. Sad b/c the DENTIST herself is wonderful and deserves 5 stars. You have to be careful who you hire to represent your office.

I cannot say enough about how wonderful this group is. The office is clean, the staff is welcoming…read moreand helpful and Dr. Boehl is phenomenal. I had to have an implant removed that was cracked by a previous dentist and I was petrified between the pain level and the cost. There was no pain afterwards and the cost wasn't as bad as I thought it would be considering I had been ripped off by the previous oral surgeon. Highly recommend Dr. Boehl.

Dentist told me my 90 year old mother's tooth needs to come out and suggested this oral surgeon…read more Paid dentist and left with X-ray. Made appointment at oral surgeons office for my brother to take her. Filled out a lengthy health form So he wouldn't have to complete any of the information on her. He gets her there on time and they proceeded to make her wait over a half hour to see the specialist. They make him fill out all the paperwork over again because the company that theyused to collect my info lost it. They look at her mouth for half a second to tell her that the tooth needs to come out. And since her on her way after billing her another $150. It's nice to know that they make a 90-year-old woman slept through the freezing cold winter to tell her the most obvious thing ever. Can't believe I have to go back to this place to still have this tooth removed. They don't have any late nights either so if you can't take a day off from work, you can't go there.