Unmatched customer service. Never will pressure you or give you any sales pitch. You have your eye…read moreon a car , they hand you the keys to test drive and answer any questions you need. It's exactly how the car buying experience should be. Won't buy from anyone else!!

The best automobile buying experience I have had in over fifty years. Professional, ethical, and…read moreknowledgeable staff and support. Would highly recommend AutoWerks. Mark E Watry

My Jeep was detailed inside and out. It looked like it belonged in the showroom!! Superbly cleaned…read moreand polished. I highly recommend him. Prices are more than reasonable. We have used them multiple times and recommendEd them to friends and family. All have raved about the great quality of work!!

This company sells cars with branded titles without disclosing it. Not only is that bad enough,…read morewhen you reach out to them to ask how to fix it, they refuse to help and deny they are at fault at all. Found out about this in January when I went to trade in my car at another dealer and they told me my $30,000 car was now only worth $8000 because of this branded title. Now it is 6 months later and I still have no answer on if my title is fixed. Zeigler tells me the original dealer made a mistake in marking it branded but will not take ownership that they still sold it to me with the title branded. Now to top it off, I have been trying to get in touch with someone for 2 months about canceling my car's warranty and keep getting the same "someone will contact you soon" reply. Would never recommend this dealership. Bunch of scam artists. They also scammed a family member of mine with her purchase by adding $1000s of unnecessary fees that were never disclosed at purchase but would not assist her until she threatened calling her attorney.

The "Internet price" is just to get you in the door. After that you have to survive hours of high…read morepressure sales tactics (the finance people swoop in at the end and try to scare you with "Honda reliability is less of a thing these days with all the computers" (tactic to freak you out) and pressure you to pay several thousand more for increased warranty protection. Not all dealerships are like this by the way. The leadership here demands upselling. At least people are catching on.

Amazing first experience with Kyle. He was already walking outside to meet me for our 1:00…read moreappointment time. Introduced himself. Took us inside, paperwork was already prepped. Start to finish, he was welcoming, helpful and the process was seamless. Kyle was very personable and genuine. Loved his brand energy! It was such a great first impression. Dealer lot and showroom were spotless, lots of amazing cars to choose from. I can personally recommend the VW Brand as a whole, and now I can confidently say this dealership is top notch as well! 5 stars for Kyle! His expertise, genuine demeanor and customer service skills are hands down the very best!

Got an estimate for new tires for my Subaru and got a great deal! I visited this spot often when I…read morehad my Kia and received excellent service every time

Brian Halfaday Jr. helped me purchase a 2026 KIA Seltos and I couldn't be happier! He listened to…read moremy needs, helped me understand different trim levels, and ultimately gave me the lowest price possible. Everyone needs to go see Brian when they need their next car :)

This is the best Auto dealer in Racine area. Excellent service and customer care. Highly recommendread more

Terrific honest, ethical sales and service departments. And.... you can buy any other brand…read morevehicle that's in the Bouchet network from this dealer!

Well, I bought a 2014 Jeep Liberty in September last year... Kid you not, the exact moment I drove…read moreit off the lot, the check engine light turned on. I immediately drove back to them, and to make a long story short, after about two months and several parts replaced, they found the root of the issue and corrected it. Since then I've put a few thousand miles on it, even drove to AL with it, and no problems since. Moral of the story is, I feel these guys stand behind their cars, so if you are unfortunate enough to have an issue within a few days from purchase, I'm sure they will try to make things right. So much so, that I recommend them to anyone looking to get their next vehicle. In fact, I just purchased another car for my wife there just last night. And they are an hour away from our house... well worth the drive in my opinion!

Bought a Jetta in the winter, started right up. Initially the Jetta was blocked in by several other…read morecars but they gladly moved them so I could test drive. We negotiated a price and made a deal. Smooth, simple and easy.

First when I purchased the car was promised a second key and never got it... and sales guy wouldn't…read morecall back (after sale) no call back. I hesitated to go there again, fast forward a few years and the engine needed replacement. It was under warranty. Customer service was good. They did the engine replacement - then within two weeks car engine light on and multiple times car unable to start, first couldn't get a call back and then they were not eager to say it has anything to do with the engine replacement within the last two weeks from them, drastically different customer service from when they were providing a service under warranty.

I purchased a vehicle from Zeigler Hyundai of Racine and, unfortunately, my experience since the…read moresale has been marked by ongoing issues, poor communication, and a lack of accountability. Over the course of several months, I made repeated attempts to work directly with the dealership to resolve multiple concerns. These included questions regarding the value of my trade-in, numerous service visits related to a wireless charging feature that I believed was included with my vehicle, charging ports that stopped functioning properly during the service process, damage sustained to my vehicle while it was in the dealership's care, and registration and plate processing issues that ultimately resulted in me being pulled over. One of the most frustrating aspects of this experience was spending months attempting to resolve the wireless charging issue. I was instructed to bring the vehicle in for service multiple times, was told parts needed to be ordered, and was later informed that Hyundai needed to be contacted. After months of follow-up, I was ultimately told that my vehicle did not have the feature and that it could not be installed. As a customer, this left me feeling as though the vehicle and its features were not clearly represented during the sales and service process. Additionally, after raising my concerns and requesting a resolution, I was verbally presented with an alternative vehicle offer. However, I later discovered that what was presented as a potential solution appeared to be a promotion already being offered to customers. This left me feeling that my concerns were not being addressed in a meaningful or individualized way. While any dealership can make mistakes, what has been most disappointing is the lack of follow-through. Throughout this process, I was repeatedly told that my concerns were being reviewed, that management would contact me, and that proposed resolutions were being discussed. Despite those assurances, I often found myself having to initiate follow-up conversations, and promised updates frequently never occurred. My frustration is not based on a single issue, but rather on a pattern of communication failures, lack of accountability, and the amount of time and effort required on my part simply to obtain updates regarding concerns that should have been addressed months ago. I am sharing my experience so that other consumers can make informed decisions. I sincerely hope the dealership takes this feedback seriously and improves its communication, transparency, and customer service practices moving forward.