The best automobile buying experience I have had in over fifty years. Professional, ethical, and…read moreknowledgeable staff and support. Would highly recommend AutoWerks. Mark E Watry

Staff is very friendly and I've heard some good things but was quite disappointed in my visit and I…read morequestion if they are as honest as advertised. Rescinded on a signed contract and did nothing to try and make it right. Would be hesitant to do business with them again.

My Jeep was detailed inside and out. It looked like it belonged in the showroom!! Superbly cleaned…read moreand polished. I highly recommend him. Prices are more than reasonable. We have used them multiple times and recommendEd them to friends and family. All have raved about the great quality of work!!

If you're shopping for a car and want the full experience great service, real honesty, and belly…read morelaughs along the way ask for Kenny Rua. From the moment I walked in, Kenny had me cracking up but still managed to stay professional and focused on getting me exactly what I needed. He somehow made the whole process (which I normally dread) actually enjoyable. Kenny knows his stuff, explains everything clearly, and has the kind of humor that instantly puts you at ease. He treats you like a friend, not just another sale. If you're looking for someone who's sharp, straightforward, and genuinely fun to work with, Kenny's your guy. Ask for him you'll walk away with a smile (and probably a few good jokes to tell too). Thanks, Kenny! You made car shopping a blast.

This company sells cars with branded titles without disclosing it. Not only is that bad enough,…read morewhen you reach out to them to ask how to fix it, they refuse to help and deny they are at fault at all. Found out about this in January when I went to trade in my car at another dealer and they told me my $30,000 car was now only worth $8000 because of this branded title. Now it is 6 months later and I still have no answer on if my title is fixed. Zeigler tells me the original dealer made a mistake in marking it branded but will not take ownership that they still sold it to me with the title branded. Now to top it off, I have been trying to get in touch with someone for 2 months about canceling my car's warranty and keep getting the same "someone will contact you soon" reply. Would never recommend this dealership. Bunch of scam artists. They also scammed a family member of mine with her purchase by adding $1000s of unnecessary fees that were never disclosed at purchase but would not assist her until she threatened calling her attorney.

Amazing first experience with Kyle. He was already walking outside to meet me for our 1:00…read moreappointment time. Introduced himself. Took us inside, paperwork was already prepped. Start to finish, he was welcoming, helpful and the process was seamless. Kyle was very personable and genuine. Loved his brand energy! It was such a great first impression. Dealer lot and showroom were spotless, lots of amazing cars to choose from. I can personally recommend the VW Brand as a whole, and now I can confidently say this dealership is top notch as well! 5 stars for Kyle! His expertise, genuine demeanor and customer service skills are hands down the very best!

WOMEN BEWARE. One star because I can't give zero. We purchased an extended service contract through…read more80k miles when we bought our vehicle new at VW. The 80k service is extensive (and expensive) which is why we purchased the contract in the first place. We meticulously brought our Atlas in for every service when due. As we approached the end of the contract, my wife was informed by this dealer that our contract had expired - prior to receiving the very expensive 80k service. She tried to follow up with this dealer, but did not receive any calls back. Fast forward several months later, I (instead of my wife) call to set up service and miraculously they find that we do in fact still have the 80k service to go....however, now we are past the mileage allowed by the contract and the dealer is refusing to honor even though it was their error (or misogyny, decide yourself) that caused us to go over mileage in the first place. Just very unprofessional and questionable business dealings when they not only lie to my wife, but refuse to follow up with her, yet when I call the person tells me "oh yeah I can see it right here as soon as I pull it up that you have services left". Go to these guys at your own risk.

Brian Halfaday Jr. helped me purchase a 2026 KIA Seltos and I couldn't be happier! He listened to…read moremy needs, helped me understand different trim levels, and ultimately gave me the lowest price possible. Everyone needs to go see Brian when they need their next car :)

This is the best Auto dealer in Racine area. Excellent service and customer care. Highly recommendread more

Terrific honest, ethical sales and service departments. And.... you can buy any other brand…read morevehicle that's in the Bouchet network from this dealer!

Well, I bought a 2014 Jeep Liberty in September last year... Kid you not, the exact moment I drove…read moreit off the lot, the check engine light turned on. I immediately drove back to them, and to make a long story short, after about two months and several parts replaced, they found the root of the issue and corrected it. Since then I've put a few thousand miles on it, even drove to AL with it, and no problems since. Moral of the story is, I feel these guys stand behind their cars, so if you are unfortunate enough to have an issue within a few days from purchase, I'm sure they will try to make things right. So much so, that I recommend them to anyone looking to get their next vehicle. In fact, I just purchased another car for my wife there just last night. And they are an hour away from our house... well worth the drive in my opinion!

Bought a Jetta in the winter, started right up. Initially the Jetta was blocked in by several other…read morecars but they gladly moved them so I could test drive. We negotiated a price and made a deal. Smooth, simple and easy.

It was all great when I first visited to buy a new car. I was told I could leave my Enterprise…read morerental car there and drive home in a new one. My salesman, Miles, promised the rental would be returned promptly to Enterprise in Waukegan, Illinois. But then it apparently sat on the lot for 15 days, three days past the deadline for return of the car. No one told me what they did with the car. Then Enterprise billed my auto insurer for the 15 days. My insurer notified me it paid for twelve days. That money improperly went to Zeigler. I was informed I owed for three more days. When I contacted Enterprise and Zeigler about this matter, I encountered resistance. I filed a complaint with my insurer and Enterprises' headquarters. I am sorry I bought the car from Zeigler.

Deceptive sales and total lack of integrity . Worst car purchasing experience I've ever had…read more August 08, 2025 DO NOT BUY A CAR FROM THIS DEALERSHIP! I have purchased several cars over the years from various dealerships and have never had such a horrible experience as Ziegler provided. Their offenses warrant a formal complaint to the FTC and WI DATCP. First, their advertising and sales practices are deceptive. They advertised a lower vehicle price to lure us in and then put what are supposed to be optional add ons to the final price without disclosing them to the buyer. Beware, Zguard and LoJack will be added to your vehicle final price. Alfredo annd Zach initially refused to remove the fees after hours of arguing. Thankfully we were able to prove the Zguard was not disclosed in CarFax so the manager reluctantly agreed to take it off but still refused to sell the car without charging for LoJack. They could have upsold us on LoJack with proper disclosure and explanation but they chose deception and bullying instead. The first red flag of their lack of integrity as a business. Pretty sure it's also not legal or is some violation but we'll let the FTC and State of WI decide on that. During the final signing process, the salesperson, Alfredo, could not explain the line items of what "other fees" were. He said he's not a numbers guy but asked us to sign anyway acknowledging that it was explained to us. Sleazy. Seriously just adds to the mistrust and poor experience. And everyone was completely unapologetic about every negative interaction we brought to their attention. Asked about the fully tinted windows and windshield being illegal in WI but the sales guy said he didn't know. I think a dealership should know what is legal or not and not sell it in an illegal condition. I can remove the windshield tint myself but again, something I shouldn't even have to be thinking about after buying from a large dealership like Ziegler. When we finally got in to the car, after being told it had just gone through a detailing, it smelled of smoke. They also gave us our new used car with a 1/4 tank of gas. Every other dealership I've ever bought from at least had us leave with a full tank and a fresh clean vehicle. We were exhausted and frustrated with the whole experience and just wanted to get as far away from Ziegler as possible so decided to do our own detailing. They also only provided one key FOB that was very faded. Attached are some picture of what we all found during our cleaning process. Disgusting cabin filter, shrimp, cigarette, old papers and just nasty dark brown water coming from cleaning the interior. Also, the original picture of the vehicle showed black rims. When we got the vehicle, it looks like the rims were scrubbed and now just have remnants of what was black. 2 days after purchasing, the check engine light came on. Took it to a trusted mechanic, diagnostic scan revealed a dysfunctional thermostat and several error codes that needed to be reprogrammed. After all repairs were done, purchased a second FOB so we have a back up and detailing/cleaning supplies, we've spent over $2000 total to get this vehicle into the shape Ziegler should have had it in before they sold it to us. We have messaged our sales person multiple times with these concerns and since we left the day we bought it, he has not responded at all. Went down to the dealership in person to talk with him and negotiate some compensation and opportunity for Ziegler to redeem themselves for all of this trouble and cost. Our sales person, Alfredo, quickly ushered my son away so his new victims couldn't hear the complaints. The second sales person offered to inspect the vehicle and do some detailing. Too late for that, should have all been done before we drove away the first time. And they have lost our trust to handle our vehicle or business ever again. Ziegler justified everything they did saying all dealerships do this. That couldn't be farther from the truth. They are unapologetic about their sleaze and deception. If you care about integrity at all, tell everyone you know to avoid Ziegler.