Sold me a cloud-only switch that is still registered in the previous owner's account, meaning that…read moreit is considered STOLEN by the manufacturer. Refused to provide a refund, then blocked me when I demanded they exchange the item with one that is not blacklisted! They may be selling stolen merchandise! Stay away!

You want your data destroyed? Take it here. It's as simple as driving up, unloading, watching them…read morepull out hard drives (if that's what you're bringing them) then walking it back and watching them grind it up.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

I desperately needed help after riding over my Macbook Air laptop with my power wheelchair!…read moreFortunately it'd been lying face up on the floor, so just the screen side was toast. And even more fortunate, I live only blocks away from A-Solution Repair Shop, who by-far had the best reviews of repairs in Western WA, let alone downtown Renton! And fortunately again, An had a Macbook Air screen that fit may laptop. In a couple of hours and for a reasonable cost, I got my computer back & working like nothing had ever happened. Well, the computer's top & bottom are different colors but I think it looks kinda cool and definitely unique and it's a reminder to me to be more careful with my toys. An was, as others have said, super helpful plus he has a great sense of humor!

Great guy and was upfront about if my iMac was even worth repairing. He has a lot of monitors for…read morereasonable prices and will use him again.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

A few weeks ago, I had the situation in which my laptop was not recognizing my charger while I was…read moreworking. I called Dell & they immediately jumped to me needing to mail my laptop to Texas for a week where the rep was convinced that my "starboard was corrupt" when she did not run any diagnostics on it yet my laptop would "need to be wiped". I didn't trust it & chose to take my laptop in to get it looked at by Renton Computers. I paid for them to run diagnostics to see what the matter was & heard back from them the next day that it was actually the laptop charger. I ordered one via amazon & i was back up & running in no time. Highly recommend them, they're quick and reasonable with great communication (they submit an email to you with a link to monitor and reply or ask questions from them). Theres also text alerts if you opt in!

Note: new location just north of McLendon Hardware. Stopped in with my dead laptop and the tech…read morehad it up & running in minutes. Very impressive service and I will return for help when needed.

Bill was the perfect expert for helping my elderly brother get his computer set up. He assessed my…read morebrother's needs and proactively created shortcuts for him so he could easily access YouTube, Gmail, etc.. which was greatly appreciated and something we would not have thought of. He also set up his TV to use easily. He was thoughtful and understanding of what was needed. He is quick, professional and very fair in his pricing. He responds quickly when contacted. You won't be disappointed having Bill help you out for any of your IT, TV, or computer help!

Bill is prompt, savvy and effective. He was a great help when I needed him. Came to my home…read moreoffice twice to fix complicated problems with my home-built system. Highly recommend him for computer support.