They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

I'd give 6 stars if I could…read more Alex has been building computers for over 40 years. I took my old broken case and a separate GPU over to him with a brand new case for a full parts migration. He got it done in 2 hours, cleaned every component, and wired everything up perfectly with exceptional cable management. I also had some questions about my hardware after the build was done and he didn't hesitate for a second to manually take out the SSD I had been asking about, explain everything to me, answer any questions I had and more, and reinstall the components and give suggestions on future part choices. Alex went above and beyond, and notably he was the most affordable out of all the options. I called Computerland in Berkeley, Central Computers, YY Computers, DJ Computers, and for the same service they were quoting anywhere between $140 to $250, asking anywhere between 24 hours and 1 week. Alex quoted $100 over the phone, and when it was time to pay, he asked for just $80. For the quality of service he has provided, there was no way I could just give him $80. Even $100 was a steal. My new PC is running flawlessly, I'm coming back to him without a doubt for future needs.

Today was my second time taking a laptop to Alex for repair. Once again he did an excellent job. He…read morealso answered several questions we had about the laptop. Alex is quick and charges a reasonable price. He responds quickly to texts. If you double-park in front of his building, he will come to your car to pick up and then later return your computer. I highly recommend Alex.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Hue of AAA Mobile Tech Support helped me out big time. I had no Internet today. I work from home…read more I needed a new router set up. Hue was able to come out promptly. Overcame hurdles and accomplished the job. Service above and beyond. Highly recommend it.

My hard drive failed. AAA Tech helped me assess what my options were and how to move forward, then…read moreput in a new one for me, with more power, more memory. Instead of having to replace my macbook pro, I got most of the benefits of a new machine for a fraction of the cost. Very convenient that Hue came to me, picked it up on a Thursday late afternoon, had it back to me the following Monday.

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

We are a small but growing business located in Oakland that was looking for an IT partner. We…read morelearned about East Bay Computer Services and gave Don a call to discuss some of the issues we were facing. Don took the time to visit our office and walk through all of our issues, and he even suggested a few things we could do to avoid problems in the future. We have had Don's team out multiple times since our first meeting and we are very happy with the results. I would recommend East Bay Computer Services to anyone looking for an easy to work with, knowledgeable IT professional.

We are a growing Construction company, and East bay Computer services has been with us every step…read moreof the way, from our small office to our new warehouse. They have been extremely helpful in maintaining our Hardware and networks needs

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

1. Understood my problem 2. Provided a workaround update for…read moremy old and slow MacBook Pro 3. Helpful and friendly (worked with owner, Jesse Nelson) 4. Quick resolution 5. Cut a deal on the update 6. Was direct with me, recommending a new laptop purchase (which I've done and expecting to pick it up on Saturday)

I brought in my monitor that had broken and the (owner? Employee?) helped me set up the new monitor…read moreI bought from them on my old stand. The monitor was pricey, but he definitely didn't need to do that. Nice people.

I really struggle with this review. I left my MacBook pro…read morewith them mid-December, got it back the first time in Jan 21, had to take it back twice due to their issue and finally got it back Feb 13. I've paid almost $1k to replace the logic board, keyboard & mouse pad. The quote for the logicboard was $200 over what Apple quoted me ($680). They replaced my keyboard with a super janky 3rd party keyboard that bowed near the screen, sounded horrible and the space bar only worked if it was touched directly in the middle of it. I took it back & they replaced the entire keyboard/mousepad again but with an Apple product. Only this time the touch id key wouldnt work. So I had to take it back AGAIN and the tech cannibalized my original keyboard for its touch ID key. And they tried to charge me for that change but the tech told them that was a mistake. I had to wait while they called the tech to get that straightened out. Now I wonder if that's why I paid so much. I really wanted to support a local business, they came highly recommended by a friend but I didnt have a good experience. Maybe they are better for PCs. And now the bottom half of my laptop has rough edges from the tools the tech used. The whole thing has left a bad taste in my mouth and set me back months for my work.