Excellent service. Brian at Sweet Memory was quickly able to fix my phone with little effort and…read morecost. Very helpful and friendly. Not the first time that I have used Sweet Memory with success. Dick

My iPhone was not charging. I originally walked in expecting to replace a part. These guys cleaned…read moreout the port in 5min and fixed the problem. And they did it FOR FREE! These guys are awesome. Super quick and friendly.

They helped me remove a very stuck screen protector from my Iphone camera, so helpful and very…read morequick!

Very happy. My elderly Dell was shouting beep codes at me. The techs fixed her and were great about…read morecommunicating what the issue and fix were. Quick turnaround. She's old, but she's red and I'm not ready to transition to the chrome/grey (boring) colored ones. : )

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

Above and beyond incredible service. Luis is old school, he looks out for you and has your best…read moreinterests at heart. I went to Luis for screen repair bc my laptop fell onto the floor on the side and the screen cracked, and blacked out with dead pixels on the screen. Luis repaired it for me so fast with incredible turnaround time within days. List of why Luis goes above and beyond: 1. Cared about saving me money whenever possible and was very transparent about prices, talked me through details and options for replacement screens and gave pros and cons of each while comparing prices. He sent screenshots of prices and receipts as well as FedEx tracking. (As an aside, I mentioned I might Lyft to his place to send the laptop and he said 'don't do that, so expensive, take MUNI and save money!') 2. After receiving my laptop, he also saw my right speaker had bad sound (I've been meaning to get this fixed for a while and have been putting it off) and offered to fix it himself. He was going to do it for an additional $50 then later just charged me $25 bc the speaker he found wasn't "perfect" according to him but to me it sounds great haha. This saved me so much instead of going to Apple without warranty which would have been at least $200 bc from what I read, they usually insist on replacing the entire "top case" and not just single speakers. Wow, thanks Luis! 3. I am badly organized and don't maintain my storage well; when I went to pickup he gave me many tips on what to fix and how to free up more storage, then organized my desktop for me in front of me. Thanks Luis! His communication is also top notch, very fast response times, very detailed texts. He's absolutely fantastic. You are in good hands if you go to him.

luis's efficiency, short turnaround time, and thoroughness are truly admirable thus i'm thankful…read morethat he was able to repair my laptop so quickly. context: i spilled half a glass of room temp water on my macbook pro (april 9). april 11th (4/11), though my laptop can turn on + all of my data was still there, the keyboard and trackpad no longer worked. timeline: i contacted him through his website on monday (4/13) afternoon, then again on yelp monday night (due to my anxiety and urgency). luis called me wednesday morning (4/15) for details and the price cost to repair. we scheduled for me to drop off my laptop the next day (4/16), where i walked him through what had happen to the macbook and he walked me through what he was planning to do to fix it, as his success rate for liquid damage repair is 70+%. luis contacted me again later on the same day (4/16) via text message with photos + explanations with what had happen after opening up my laptop AND that the laptop was fixed & ready for pick up! after checking everything is fine/ good to go, i picked up my repaired macbook on friday (4/17). price: it was a $100 nonrefundable deposit to check if the laptop is fixable (paid on 4/16). $200 for labor + $20 for parts (lid angle sensor and 1 usb-c port) that needed to be replaced (paid on 4/17). total for my macbook repair was $320. sincerely appreciate the speedy fix and def reach out again for future macbook repairs/replacement parts.

The person needs to answer and respond to the texts…read more Electronics are precious so learn to maintain and maintenance them. Advice get softcases for laptops/ computers/ and electronics. Always transfer ur data and files onto Micro SD cards tape it down and save the cards in a case. Don't put ur electronics in direct sun lites use flash lites to see the issues. Use a coffee table to avoid spills spilling liquids.

I called for a quote to replace the battery for a mobile phone. Gave me a reasonable price. I had…read moreto provide a deposit before the battery was ordered. It took two days to arrive and I brought my phone in. It took about 30 mins (included time to charge up the battery). They provide a year warranty. I'm happy with their service and thrilled not to have to buy a new phone.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on…read moreSaturday and they confirmed it was open on Sunday. So I went to the store and it was not open.

Can't say enough about my account manager, Eric Dvorin, and Secure Data Recovery Services. I lost…read morea Raid 6 and the crew was able to recover (at this point, 99.7%) the raid array. I hope I never need this service again, but if I do, they will be the first I call.

I called SDR and connect with Ivan. I have been in a very stressful situation and reached out to…read morethem for assistance retrieving lost files. Ivan was very knowledgeable and kind during all my interactions with him. His customer service didn't stop with the original phone call but he continued to follow up. He genuine cares about his clients and I highly recommend SDR and Ivan!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!