On Sunday, June 22, 2025, my wife's 2018 HP Pavilion laptop decided it was time to die. At first, we thought it might need a new power cord and ordered one on Amazon. When we got the new power cord and it didn't work either, we quickly realized we needed help getting the files off the hard drive of the dead laptop. We hadn't had a chance to backup the files before it died. We put out a project request on Yelp and started looking for companies that could help us We found Fastball Computers and Scott Nelson. Scott responded to our phone call and project request and was able to see us the next day at his shop. We took our laptop and got to watch Scott take out the hard drive and connect it to his computer and then transfer our files to our external hard drive. Scott knows his stuff and explains things so you understand what he is doing. His price was incredibly reasonable for the work he did. We have new laptop for my wife and all her files and pictures and are able to move forward. If you need data recovery services or other computer services, don't hesitate to call Scott. It's nice to have a company near us when we need it. read more

I recently purchased a new desktop and needed to transfer data from my old computer. I chose Fastball Computer and I couldn't be happier. Scott walked me through all the new programs and explained the nuances of the new software. I'd recommend Fastball computer for all your technology needs. Bill Dever read more

I clicked on a link that led to malware and soon entered panic mode, although I knew not to click on anything. Scott was referred to me, and he quickly took my call and guided me on what to do next, which put me at ease. I dropped my PC computer to him the next day and he ran further tests and remedied my situation quickly. He was fair, knowledgeable, and educated me too. Totally grateful for the quick service to get me back up and running. He deserves more than 5 stars based on my experience, and I will highly recommend to friends. read more

Super responsive, left a helpful message on my voicemail when couldn't reach me, and followed up. This was a very easy review to write. I highly recommend Scott Nelson with Fastball Computer. read more

My laptop was not able to read my SSD drive and took it to Scott, was able to make a quick diagnosis and get it fixed. Easy to make an appointment as well. read more

My 91 year-old father purchased a new computer & needed help transferring the data from his old computer. I contacted Scott and he showed up on time to my father's home and was able to seamlessly transfer the data in a very timely matter. I also purchased a new computer and took it to Scott's house, and he performed the data transfer flawlessly. I would highly recommend Scott for anyone looking for help with their computer. read more

I highly recommend this vendor. I called to schedule an appointment to retrieve data from my MAC. Although he does not repair MACs, he offered me sage advice about what type of vendor I should seek. In addition, he went the extra mile to ease my concerns and let me know that MAC has backup systems and, most likely, I will be able to retrieve my data. This vendor cared about my problems and selflessly helped me. If you need assistance with your PCs, this is the person to hire. read more

Had an emergency need for laptop repair where Scott made time to see me right away. Fixed the issue in about an hour and educated me along the way. Highly recommend Fastball Computer whether you're local (house calls or his office) or dial-in. read more

I called Scott and a few other places. I made an appointment with him before I heard back from the other. Spent 20 minutes on my laptop when I asked him to stop. Didn't feel that he had the resources at his place to fully diagnose my laptop issues, and I felt like I was paying him to open 3 different boxes of SSD readers, one of which he said was for a Mac (I have a Windows). He also charged double what the other place charged me. The other place I took it to was able to diagnose and recover my data and didn't charge me an arm and a leg. read more

Scott is great--very pleasant and welcoming demeanor; it inspired confidence in his capabilities. We spoke on the phone for approx 5 min. He accurately diagnosed my problem and quickly & clearly walked me through how to fix it. His directions were spot on. I followed them & my computer issues were fixed! And, very kindly, he offered his expertise gratis! I'm very pleased with his service. Highly recommended. read more

I was very pleased with Scott's service/help. I especially appreciated when he called to say he would be 30 minutes. Lots of folks would not bother. I found him to be very knowledgeable and was kind enough to help explain things to me and teach me some new computer skills. I would not hesitate to call him again for help with my computers/printer. So happy to have a printer that will now print from my IPad and also my IPod. read more

Scott was very honest with me from the get go. He even talked me out of having him come to my home, believing that my company issued laptop may have had security issues preventing me to have output to monitors via HDMI. I called him back out of desperation on a Friday afternoon (after business hours). He come over that afternoon, and was able to configure my laptop and two monitors to my liking, and I can now go back to working efficiently! I could not have done this alone, and appreciated his willingness to come over after hours, and he even loaned me a cable connection I did not have, which I then purchased on Amazon. read more

My computer was hacked/compromised and I reached out to Scott. He was out of the office but got back to me. We set up an appointment and he was able to "clean it up" and restore for me! Very reasonable and professional. I've already referred him to a colleague. Thank you! read more

I had an issue with not being able to get my email, either locally on my computer or on the internet and my iphone. I was panicking a I could not figure out how to re-activate it! Was able to find Scott at FASTBALL Computer. He was able to come me the following day and spent a good hour or so calling At&t and was finally able to get my email back up and running via internet. The best part was he is completely reasonable with his fee! Highly recommend him! Thank you so much Scott! ;-) read more

Scott helped me upgrade my old Dell to a newer model. This would have been very straight forward but I noticed something strange in that there were a bunch of email bounce backs for Undeliverable email addresses. These were all .ru email addresses so it seems that some hacker was using my machine so send out Spam emails. How embarrassing is that? Based on what Scott found in my Sent folder the hacker must have just started because there were 'only 10K to 15K ' emails that had been sent. Scott worked with Go Daddy to get control back over the computer. Scott never got flustered or confused. He knew exactly what to do and got it done. I highly recommend Scott. He is amazing. read more

I can see why Scott's service warrants all of his five star ratings! My computer stopped working suddenly... No power and would not charge. Since it's under warranty through Costco, my main concern was getting all of my personal photos, documents and files off of it before sending it in for repair or replacement. I took it to Scott's home and he spent about 15 minutes with me, troubleshooting and discussing what he could do, and I left my computer and external hard drive with him, expecting to hear back from him a couple of days later. He ended up texting me that very same night, telling me that it was all ready for pick up and that he was able to transfer all of my files onto my external hard drive. This was such a relief to hear and I couldn't believe how quickly Scott completed the job! I wouldn't hesitate to use his services again, nor would I hesitate to recommend him to others! read more

Scott helped me recover files that I thought were long gone off an old computer! He did it for a reasonable price and in less than 24 hours! Not to mention he was also a fellow Chico State grad! Would definitely recommend his services 10/10! read more

Scott from Fastball Was terrific in straightening out my recently purchased Windows computer. Moving from the old computer to the new one was more of a challenge than I could handle. He patiently made all the changes needed in short order (and time). I will call him again if I need computer help. He is an expert with Windows 10. read more

Five stars all the way. Scott is responsive and personable. I have zero (that can't be stated enough) computer knowledge and was somewhat stressed when our computer decided to take a sick day. Scott was great at reassuring me that whatever the issue it was going to be resolved one way or another. Kind of like an IT therapist really. So, as I sit here typing this review on my updated, healthy and speedy PC I can say with complete confidence that choosing Scott to to be your computer therapist is the best way to go. Play ball! read more

Excellent service . Picked up my damaged computer and returned iit the next day all fixed and reinstalled. Scott even provided me some help on my cell phone problems. His price for repairs was very reasonable FAST BALL is well named read more

Extremely pleased with the service. Scott makes sure that your computer is not only fixed but he takes the time to explain to you what he is doing and the purpose of what is being done. Highly recommend!!!! read more

Wow, what a pleasure it was to have Scott help us with optimize our complicated home WiFi and get my computer backup and running as it should. In addition to being honest & reliable, he saved us a LOT of money in both equipment and his more than fair hourly rate (he doesn't hike his rates by your zip code!). Scott is a breath of fresh air- helpful, knowledgeable, and gets things done! Thank you for getting our WiFi up to speed throughout the house, and getting my computer back online!! I highly recommend Fastball to anyone looking for help with computers or internet. read more

I left Scott a VM last Thursday (7-18-13) in regards to a non working PC. He called me back within the hour and told me that he'd be happy to take a look at it/fix it. I dropped the computer off at his shop later that night and I told him that I needed it back ASAP. Well to my surprise Scott diagnosed the problem and had it fixed/ready to roll on Saturday (7-20-13). Bottom Line...Scott knows what he's doing and he's a good guy (thanks for the discount) so if you have a computer that needs quality care you'd be wise to call Scott/FASTBALL Computer. read more

What a great person Scott is. He is very compassionate and knowledgeable about computer. He patiently explained and talking to my 12 year old son about his computer problem. I highly recommend Scott for his honesty and knowledge of computer. read more

Found & fixed network problems quickly. Friendly, no BS. Would recommend to family & friends.

After our computer died, Scott gave us advice on what kind of computer to buy, and then switched everything over. He was efficient and reasonably priced. read more

Scott was awesome! He quickly helped me with my security settings on my PC . Above all, he's a computer engineer with years of amazing experience in the tech industry. I'll definitely be using him for anything relating to my computer in the future. Thank you Scott! read more

Scott has helped me with my computer issues for several years and I am a very happy camper. He is responsive, flexible and sincere; an overall great guy. And knowledgeable. I have had hardware and software problems on several different machines and he's always been able to handle it. His rate is reasonable but he's not all about the money. He is always happy to answer questions on the phone with no charge. For something serious like a new motherboard, he knows he cannot repair it for less than the manufacturer, so he recommended I go there. 5 stars all the way. read more

Last week my trusty Dell lap top computer on a reboot said i was now missing some file i never heard of and that the computer would not run at all until i reinstalled this strange missing file...was i hacked, did i have malware..i could not figure it out...so, i went on my wifes computer and googled for a computer repair service in my town of Danville...up pops FASTBALL COMPUTER..picked up the phone and called for an appointment...Scott who answered said he was leaving on a mini vacation that day but could i come right away..i did and what a suprise! Scott who is the owner went right to work on my computer and did some scanning, etc...found out i wasn't hacked and didn't have any malware, but determined i had a corrupted device driver which he fixed by reinstalling the drvice driver. I was amazed at Scotts knowledge and expertise and how thorough he was. I would recommend him to anybody who needs computer help. This is a first class operation! read more

When I opened an email by mistake and got a virus. I immediately shut down my computer and called Scott. He had me bring him the computer the same day and it was fixed within 2 days at a very reasonable cost. He made it so it runs much faster and explained why it had been running slowly before. I highly recommend FASTBALL Computer for fast and reliable service. read more

Called on a Sunday with router issues. Scott came over within the hour and helped install the new router we had gotten along with helping my husband make windows 8.1 more user friendly. He did not charge a surcharge for working Sunday and explained in terms we could comprehend. Will definitely use again. read more

My computer was showing a red screen with a Virus warning. After hitting the Close screen button without results, I realized my computer was compromised. I called Scott and explained my predicament and he explained in detail what happened to my computer. I brought my computer to him and he started working on it and had it cleaned that day. I was surprised about the fast service. When I returned and met with Scott he spent time patiently explaining how he had cleaned my system of the malware and how I could protect my system in the future using several utilities. He also tuned up my computer so it would start up quicker and run quieter. I was impressed with Scott's fast turnaround in fixing my problem along with his patient & detailed communication with me. I will definitely use Scott again. read more

A neighbor from Nextdoor recommended Scott with Fastball Computer. My computer wasn't running properly and windows 8 was corrupted. Scott cleaned it up! He was quick to respond and had my computer back and running pretty fast! Thanks Scott! I will be happy to recommend you to anyone with computer problems. read more

Scott is THE MAN! He comes over ASAP and has knowledge and has fixed my computer a couple of times. He's HONEST. I wouldn't trust anyone else with my computer. read more

So glad I found Scott on Yelp! He lives right around the corner from me. Very reasonable and fair priced and takes the time to explain things. He is a great go-to guy for computer issues! A+ ! read more

Scott is the absolute best! He's responsive, kind, sincere, and a computer genius! My laptop got stuck in the Auto Repair feature, but ended up being a lot more serious. I called Scott and he actually picked up the phone! We chatted a bit about the problem and he was able to look at my computer that same day. Within two days, amazingly, Scott was able to rescue all of our data, back it up and save it on our other computer, but then rescue our laptop so our kids could still use it! I have finally found my go-to man for all my computer problems! I highly recommend Scott at Fastball Computer! read more

Used FastBall's service 2x and both were excellent. They understand that correcting computer issues sometimes take a bit longer than expected, but I was not overcharged from my original estimate. Scott did much more than I asked for and I truly appreciate having someone I can trust to help with my Company's computer issues. Thanks Scott! read more

My computer died just before Christmas and I needed someone to assess the unit ASAP and save my data off the hard drive. Scott was super prompt and conscientious - his billing is fair and he is very efficient with his time. He determined I needed a new laptop, advised me on the best brand and options and where to get the best price, and then set up the new unit and downloaded my data from my old hard drive. Had me back up and running in just a few days ! Would highly recommend him for any computer / network issues. read more

Scott is the best! We had an IMAC that had no power and wouldn't take a charge but had a ton of photos and documents that were priceless on it. Scott was able to retrieve all we had on the computer plus suggest ways to keep our files safe on our new computer. He is very knowledgeable, responsive and personable. Highly recommend his services! read more

I would highly recommend working with Scott at Fastball Computer. I had a minor disaster with my MacBook when the keyboard was doused with a full cup of tea. It was completely disabled so I couldn't access my e-mail, documents or hundreds of family photos. When I went to Apple they basically told me they couldn't do anything about it and that I'd need to buy a new computer or spend up to $1,000 to repair my computer or to simply retrieve the data. When I called Scott he was great. He immediately gave me advice on how I might be able to resuscitate the computer on my own (i.e. bury it in a bag of rice to dry it out) and then called me back and offered up an appointment if that didn't work. He was super helpful and his advice allowed me to get my Mac working again, retrieve all my data and save a ton of time and money....AND his cost estimate on the fix was a fraction of what Apple had indicated if I had ultimately needed that. Great experience! read more