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    Ask the Community - Computer Zone

    Techwindow - Had to repair my laptop hinge.

    Techwindow

    (10 reviews)

    $$

    After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

    I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

    Reids Computer Sales and Service - Hard Drive replacement

    Reids Computer Sales and Service

    (4 reviews)

    Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

    Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

    Computer Zone - itservices - Updated May 2026

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