After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

Great guy, great service but not able to contact or receive returns calls or messagesread more

From the owner: At Brainiac, we specialize in virus removal, optimization, networking, upgrades, consulting, and…read moremore. Call us for all of your computer needs!

Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

my reveiw is more of a complaint sense there is no place on website to allow me to complain about…read morethe service I did not receive on monday evening I came and tried to get my NCAA bracket enlarged but was told that they had to much enlargement work that came in but neither person behind counter was busy in fact one of them was looking at his cell phone so I went to brian jordan where I usually get this done and was told to come back tomorrow at 8:00am so at 8:30am I came in and there was a gentlemen opening the doors and I asked was they open he replyed yes we are open went to the counter just to find that I had to wait a day when I usually get it done in a couple of minutes and out it seem to be a problem could someone explain I was hoping that I could find some where else to take my business to I felt like I was being mis treated over a simple enlargement of a NCAA bracket someone please tell me what's going on

I used to love coming to this store to do my daily shipping for my business, but they have really…read moregone down hill in the shipping department. They need more staff and assistance for their customers. I had to wait for like 45 mins just to do a simple drop off. And no other workers would ask if anyone needed assistance. They all seemed to not care at all.

We had an issue with some of our components (DVD & CD players etc) not working after an AT&T…read moreinstallation. We contacted Justin and he came right away. He is very friendly & courteous. He set up the system rather quickly! We wish we had known about him earlier because his computer skills would have been very beneficial. We will definitely keep him in mind for future projects/needs.

Justin saved my ***! I had a big project due when a power surge threatened literally weeks of work…read more I thought I had lost everything. I used ever curse word under the sun and even invented a few new ones. I called Justin and he used whatever kind of magic those tech guys used and was able to get my computer running again and I was able to get my project done on time. Gotta love IT people.

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!

Holton is the most knowledgeable, curious, and helpful computer repair person I've ever come…read moreacross. He really worked hard to push us towards the best solution regardless of how much he would make off of the repair.

Had an older printer that I couldn't get to talk to my laptop. Holten came out, figured out what…read morewas what, and got them talking. Professional, friendly, and really knows his stuff. But it's what came after that prompts my 5 star review. The next day, my son and I put together a new desktop. Got it talking to my older printer, but when I printed the test page, the printer screamed (loud warning beep) and my desktop shut down. Holten spent over an hour on the phone with me, walking me through the various possibilities of what could have prompted this bizarre behavior (turns out the plug in that corner of the room was shorting -- moved the printer to another room, problem solved). But it took an hour or more to get there. And Holten guided me through it, no extra charge. Because he backs up his work -- problem with the printer, he'll figure it out. Very pleased -- can't recommend him enough.