Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

Jeovanny was a life saver. My PC died out of the blue and he was able to resolve all issues,…read morerecover all my data. He had great recommendations on what new stuff to get for my PC. Pretty much resolved all issues! He spent a few days to fix the issue as it was a big problem to resolve. He was very attentive at all times. I cannot recommend him more to get your PC issues resolved. Not to mention all at a very reasonable price. Highly suggest going to him if you have any tech issues!

BEWARE!! I have had the worst experience as a long term customer. I asked Jeovanny to fix my ipod…read more7 months ago. To this day I have still not received it. I have tried calling many times and texting. No response. I have given up. My ipod is either lost or damaged or both. I would have appreciated better communication and honesty on his part. He texted once saying he packaged it up and he was mailing it the next day. He never mailed it and I still have not received it. This is 3 weeks later. Tried calling and texting again. No response--exactly what I expected. TERRIBLE way to run a business. AT LEAST have the decency to BE HONEST with your customer instead of jerking them around.

Cannot say enough good things about Guru. Mike is the best and they fix your phone, iPad, etc. with…read moreskill and finesse. Him and his partner are super nice and VERY reasonable!!! They take time and care with your items and it's returned to you in perfect working order!!! Give them a shot, you won't be disappointed!!!

I have been very happy with the work they have done for me. They fixed the screen on a Samsung…read moretablet and put a new battery into a iPhone 8. Their prices are reasonable and fair. They fixed the Samsung tablet where other businesses stated they could not do the work. They fixed both devices in the same day. I would recommend them and will continue to bring them my broken devices in the future.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

Great customer service! Fast responses with quick solutions! Reach out they are also fair pricing!…read moreThank you David!

Overall an amazing experience. Incredibly nice and super knowledgeable. Great service and…read morereasonable pricing. I am so happy I found them

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?