Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

The worst. Full…read morereview to come. Stay tuned I plan to write a full review. For now just avoid at all costs. Veteran nurse here. Trust me. Find a physician who cares

All I can say is that Dr. Gaynor and his exquisite staff (Donita and Jordan ~ front office team)…read moreare super duper fantastic. Superb patient experience from the initial contact I made with them, and then - Dr. Gaynor's patient centered care with me is stellar. I truly feel at home there. It's a fantastic combination of compassionate, kind and transparent care coupled with on-point medical science at a functional level. Mahalo plenty for having me as part of your medical clinic! In grace & gratitude, Patrick :-)

I do not recommend seeing Joshua Lumsden, PA-C…read more It's important to know ahead of time that he is white and has tribal tattoos and dreads. I am not judgmental about tattoos and self-expression, but I am judgmental about cultural appropriation. I am white, trans, queer, and disabled. I have worked in medical settings for years. I was referred by another provider due to his expertise in working with complex patients. The good: This practice has 40 minute appointments. The space itself is beautiful. I was able to access trans healthcare and the provider was knowledgeable about trans healthcare. He follows up regularly via message. Now, you must be thinking: "That sounds pretty good! Why one star?" I thought it was great too. Unfortunately, things got very strange. First, whenever I said "no" to him, or asked him to do the tasks of his job, such as re-checking his notes or our previous messages before making me repeat myself multiple times via message because he didn't check, he told me I sounded irritable or angry. He also told me I needed to trust him more after we had only met for one appointment. I believe that trust is earned, not given, especially in matters that involve my body and sensitive topics. Demands for trust, combined with an inability to respect a "no," are huge red flags for me. He was overly focused on my feelings and my purported lack of trust, often saying things like "I hear your frustration" in contexts where that wasn't what I was feeling. Over time, I became more afraid to disagree for fear of being painted as angry and distrustful. I tried multiple times to address the issue directly with him. In the past two weeks, he began to message me way too often, including ideas for treatments for issues I hadn't asked for help with. Some of these, like diuretics, are directly contraindicated for me due to my other health concerns. I began to ignore his messages, as I don't have the time to address concerns I don't have or are not the most important to me right now. Although all of this was weird, I didn't switch to a different provider because many medical professionals do things like this. They make weird suggestions sometimes. Few are open to feedback. Unfortunately, the reality is that I need medical care, no matter my personal feelings about a provider. I don't feel like I have to love my PCP for them to provide adequate medical care. I was also scheduled for a pain appointment that he suggested that I was looking forward to, as my pain has not been adequately addressed over the past ten years, in part, due to medical transphobia. A few days after I ignored that weird message and the day before my pain appointment, he messaged me to let me know that he was canceling my pain appointment the next day and removing me from his panel because he decided he was not an appropriate fit. I asked why and received the following response (edited for space): "I did a review of records and notes and put a lot of effort into understanding your case. It is that work to understand that is the main driver of terminating care. The complexity is probably better served by a board certified internal medicine physician. My own work style and neurodiversity means that I am likely to forget things and need reminders. You've expressed frustration about this, and I do not want to continue to frustrate you. It wasn't an easy decision, and I apologize for letting you know a day before the visit. Even so, it is important to me that I disclose my limitations and be honest when it is not a good fit." I don't have a problem with medical professionals practicing within their scope, but the timing is suspicious. I had given him my medical history two months before, so he had time to review it, and we had talked about the complexity of my medical needs. I had also been specifically referred by a trusted provider because of his experience with managing complex medical care. I also have ADHD. It is not my job, as a patient, to be the accommodation plan for his disability. Especially when I am not capable of being that due to my own ADHD. As a medical professional with ADHD, I can definitively say that it IS my job (and his) to take good notes, proofread, and double check my notes in order to meet the requirements of my job while also having ADHD. Anyways, now I am left without a PCP in the middle of dealing with complex health issues. Trans-competent PCPs are hard to find, add chronic illness and it's basically impossible. It is incredibly difficult to start over with a provider when you have chronic illness. Given all of this, I believe that Joshua Lumsden more interested in unquestioning compliance and unearned trust than in providing medical care. I believe that he lied about his reasons for terminating me as a patient because I had the audacity to have boundaries and reasonable expectations for my care and our interactions. I believe he has a lot invested being a "good ally" and acts accordingly.

Kind, helpful, and non-judgmental staff and doctors. Great to have an option for healthcare that…read moreallows walk-ins, after regular business hours, without having to worry about major bills. Thanks for being a part of the community!

Great after-hours. I've been here a few times and it's always better and cheaper than Zoom. Fully…read morerecommended.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

I had a virtual appointment through this Multicare facility. They were late to the call, the…read moreprovider did not identify themselves at all and got an attitude when I asked if they were the doctor (they were a nurse practitioner but went into a speech about the difference between nurses and nurse practitioners). Then the nurse practitioner prescribed the wrong strength of a medicine that I use many times and it's not a common strength that the pharmacy doesn't carry. They then call me back multiple days later and say "oh your insurance denied this medicine", and I said "yeah you guys prescribed the wrong strength - most people use a different one and the pharmacies all carry a different one. Customer service rep then tries to push me to use GoodRX instead of helping rectify the situation. Then the customer service rep who called me starts talking over me, develops a very big attitude, and then tells me "oh you're not mad at us you're mad at your pharmacist and your insurance company this is just misplaced." I was like "no i am trying to tell you something and you keep talking over me." I then ask for her name and a supervisor and she says Erika and then hangs up on me. Wow. Never in my life have I had such terrible customer service. I didn't even call them- they called me. What is you with this place?

Ok care service, typical of what you find in a place like this in city…read more They advise X-ray besides the entry door. Not true. Once you are in the room and they can charge your insurance for a visit, you'll find out that they they do not do X-rays and send you to an emergency room.

If your problem is 'major' they do a good job and are efficient (bleeding, acute abdominal pain,…read moreetc). If your issue is less immediate, the wait can seem interminable. Much of the care is delivered by nurse practitioners which has its good and bad sides. On the plus side, they are communicative and friendly. On the other hand, I've been unimpressed with their diagnostic skills.

I had to leave without receiving any care. The app wouldn't…read morelet me get in line. They wouldn't let me know how long I had to wait. Every time I checked the app the option to get in line was NOT AVAILABLE. They will only see you if you get in line.

They "checked" my insurance before the appointment. Claimed said appointment would be $15.00. After…read morethe appointment they informed me that my insurance denied coverage. Why not disclose that before the appointment???? Scam!

I switched my healthcare here because I like Swedish hospital. Big mistake. I don't know if they're…read moreseverely understaffed or what the problem is, but regular patients can not get an appointment for five to six weeks, even for urgent matters. Messages are not answered, the doctors are quick to dismiss the patients, and there is no quality of care here.

The doctor who saw me, Dr. Paul A Lee, behaved less like a medical professional and more like a…read morefinance frat bro . His explanations were vague, dismissive, and barely met the minimum standard of care. I ended up getting more useful information from the medical assistants than from him. After being fitted with a leg brace, I asked a few basic questions such as what position my leg should be in and how long I should wear it. Instead of giving clear guidance, he responded with "I don't know". I cannot fully straighten my leg after my fall, so I asked whether it needed to be straight in the brace or simply kept in a comfortable position. Rather than answering professionally, he mocked me and mimicked the way I was walking, claiming it was "almost impossible" to walk with a bent leg ... That is exactly how I had been forced to walk into the clinic due to the pain in my knee when attempting to straighten it. Being dismissed, mocked, and given inadequate medical guidance while in pain is completely unacceptable. His behavior was unprofessional, disrespectful, and frankly appalling. I would strongly advise others to AVOID seeing this doctor. The rest of the medical staff were lovely.

Updating my previous review after a solid experience…read more As an ER nurse, I notice speed, workflow, and efficiency immediately, and this place was one of the best I've seen. I had an MD eval, labs, a CT scan, and a fluid bolus, and I was out of there in a little over an hour. For anyone not in healthcare, that is wildly impressive. Considering most wait times in the ER or urgent care can easily exceed 6-8 hours, this experience really stood out to me and absolutely warranted a review update. The clinic was super clean, organized, and the whole process felt incredibly streamlined from start to finish. The staff were friendly, helpful, and kept everything moving quickly without making the experience feel cold or rushed. That is a hard balance to strike in healthcare, and they nailed it. I do not impress easily when it comes to medical workflows, and this place absolutely delivered.

I found myself having to use the services at this clinic and I must say that I was dreading the…read moreexperience. To my surprise it was a wonderful experience. The clinic was very clean with a warm welcome from the checkin person and the wait time was minimal. The doctor took her time and really listened and explained what was going on. I would highly recommend this place if you find yourself needing their services.

There website indicated walk-in was the only option at the time I checked Sunday afternoon. I am…read moredealing with a foot strain. I drove over and receptionist said only reservations were possible, which was confusing. It all worked out though, as I got put on the waitlist and only took about an hour. The doctor was very capable, friendly, ordered an x-ray was able to examine it within 20 minutes. I could not be happier with the quality of service.

I had another smooth visit at ZoomCare. I had been having ear pain and trouble hearing for a week,…read moreand had assumed that I had an ear infection. I scheduled an appointment online and was there the next day. Coincidentally, I had the same care provider as last time, Curtis Fanta. After examining my ear he suggested that the discomfort may be from earwax buildup. I was a bit skeptical, but after flushing my ears, I could hear again and the pain was just about gone. I kept monitoring things for the next several days, and sure enough everything went back to normal. Just be sure that you arrive on time/a little early. I overheard a convo with a guy who had come about 10 minutes late, and he had to rebook. As far as I can tell, this isn't the type of place where they triage treating patients according to how severe their condition--it's moreso about seeing patients at their appointment times. I think this is a great option for minor/run-of-the-mill concerns.

I had to stop in for a small medical condition and I was in and out in 18 min! From checkin,…read moresample, meet with doctor and check out it was so awesome! Also they were able to refill this common antibiotic in house versus me going to a local pharmacy. So impressed the doctor was super incredible as well as the staff ! Highly recommended! (They also have a parking lot in the back before 45th!! )