Long term family owned Elhart now owned by Zeigler. Still have all the good people from when Elhart…read moreran the business. Great Sales and Service crew all around

I received a coupon for a discounted oil change....awesome. It was for a Nissan so I called as I…read morehave a RAM. No problem - they said they would honor it and sent me over to their GMC side to schedule for whatever reason. I got it scheduled, they knew it was a RAM and said they would have the filter there ready to go. I get up early, get there for the first appt of the day but the guy I talked to is on vacation - of course he is. Bottom line is they refused their own coupon, turned me away and let me walk. This place was bad under Elhart years ago and the legacy continues today. Do not patronize this place....you will be let down and disappointed.

I bought a vehicle from them 9/2026, psi a premium price for a certified vehicle and extended…read morewarranty. fou a relatively minor defect, and when I approached them their response was 'not our problem'. thanks for nothing.

Sales man was amazing, very knowledgeable and helpful. We bought a new Toyota crown and are very…read morehappy

Worked with Katie for the repairs on my Caravan. She did all that was needed plus so much extra…read more I have no concerns about referring family and friends here.

He Deserves a Trophy (and Probably a Raise)…read more Let me tell you about my car salesman, Jerry Mead-- part car whisperer, part therapist, part magician. I walked in thinking I'd just "browse" (aka pretend I knew what I was doing) and somehow left with the perfect car and my sanity still intact. That alone deserves five stars. Jerry didn't pressure me, talk over me, or try to sell me something ridiculous like a convertible in the middle of winter. Instead, he actually listened to what I wanted (a rare skill these days), answered all my weirdly specific questions, and even laughed at my terrible jokes. True professional. He walked me through the process like a friendly GPS--recalculating when I got distracted by shiny things, steering me away from bad decisions, and making sure I didn't crash into a bad financing plan. By the end, I almost invited him to Thanksgiving. (I didn't. But I thought about it.) If you want someone who's honest, hilarious, and genuinely helpful--run, don't walk, to Crown Jeep and ask for Jerry Mead You'll drive away happy, and possibly with a new friend. Or at least someone who deserves a solid Yelp shout-out.

Got a quick easy experience Tyler was great I will be coming back for commercial as well as more…read morepersonal vehicles!

working with Tyler was a great experience, very helpful and knowledgeable about the vehicles he is…read moreselling. He is not pushy in any way, I liked that about him

Everyone at this business is extremely great and friendly. Andrew sold me a car today, it was my…read morefirst time buying from a dealership, and it was a breeze. I would definitely recommend this place, thanks everyone!

The guys at lighthouse auto are the best in town. No pressure to purchase at all. So incredibly…read morefriendly that I would have stayed to hang out and chat with Dave all day. They were more than fair in pricing my trade in and took care of everything I needed. I feel ever better about my purchase because I get to help support this local business that's owned by some of the nicest people I've met.

ATTEMPTED THEFT OF SERVICES - DECEPTIVE PRACTICES…read more........ DON'T TRUST BARBER FORD TO PERFORM ANY REPAIRS TO YOUR VEHICLE!!!!! PLEASE READ Barber Ford should be criminally charged for their attempt to take my money for a service that was 100% NOT needed! STORY: My nephew checked the brakes on my 2022 Ford Explorer to determine if they needed to be replaced because I heard squeaking. He removed the front tires, checked the brake and rotors and determined the front brakes were fine, and placed both front tires back on. My nephew only removed the rear tires and never touched the brakes, simply looked at them and put the rear tires back on. When I started the engine all the bells and whistles went off advising me there was brake issues and that i needed to get my vehicle to the dealer for service. I went to Barber Ford, where I also purchased my vehicle, and spoke with service representative Annette Rose. I explained to Rose what occurred and I asked Rose if there was a way to simply reset the system to silence all the notifications repeatedly going off. I advised Rose that there should be nothing wrong with the emergency parking brakes, because the emergency parking brakes were never touched. Rose advised me that there was nothing she could do to reset the system that I would need to make an appointment to have the vehicle hooked up and diagnosed what the problem was When I asked Rose what that would cost me, Rose advised me $180.00. Reluctantly I scheduled an appointment to have the system diagnosed On November 01, 2024. On November 01, 2024, I went to Barber Ford and met with Annette Rose, who again advised me it would cost $180 for the diagnostic, literally plugging in the machine to print what is "wrong" with the system. Rose came to me and advised me that both the rear emergency brake actuators needed to be replaced. I asked how could the rear emergency brake actuators be bad, the Ford only had like 41,000 miles and no one ever touched the rear brakes at all. When I asked Rose what the cost of the repair would be, Rose responded that the repair cost was $1037.38. I advised her no thank you that I would get a second opinion. When I went to pay the bill, Barber Ford attempted to change me $235.21. I advised Rose that she quoted me $180.00 not $235.21 and I asked Rose what the extra money was for, and Rose responded taxes. I advised her tax on $180.00 at 6% is not $55.21, and I did not agree to pay more then the $180.00. Rose adjusted the price back to $180.00 and I paid the bill and left, fuming!! I took my Ford Explorer to Muffler Man located in Holland, because Muffler Man has always treated me fairly, with respect and I could trust Muffler Man to do a good job without taking advantage of me. Yes, I know, I should have just taken the Ford to Muffler Man in the first place. I explained to the Muffler Man technician what had occurred with the checking of the brakes by my nephew, with all the notifications on the dash, and what had transpired at Barber Ford. The Muffler Man technician, advised me that I should not be having a problem with the emergency parking brake actuators on a 2022 Ford Explorer with only 41,000 miles on it. The technician looked at my Ford Explorer, and within a few minutes came back and said your all done. I asked him if he replaced the accusatory's that quickly and he advised me that there was nothing wrong with my parking brake actuators, that he simply reset the system and all the dash notifications and bells and whistles had seized. He advised that Barber Ford ONLY HAD TO RESET THE SYSTEM!!! Of course when I heard what Muffler Man stated I was super angry of how Barber Ford attempted to deceive me that there was a mechanical issue with my Ford, and then not only STOLE $180.00 FOR THEIR DIAGNOSTIC TEST BUT ALSO ATTEMPTED TO DECEITFULLY STEAL AN ADDITIONAL $1037.00 MORE FROM ME FOR A SERVICE THAT WAS NOT REQUIRED!!!!! I specifically asked Annette Rose if she could simply reset the system to stop all the dash notifications and bells and whistles and Rose specifically said there was nothing she could do to reset the system.....funny how Muffler Man was able to do so without ANY issue and didn't charge me one cent for the service they did provide, NOT ONE PENNY!! So a huge thumbs up to MUFFLER MAN for their integrity and work ethic! I know where I will be taking all my vehicles back for ANY repair! As for Barber Ford, I am going to copy and paste this review to as many places as I can to educate the public THAT BARBER FORD CAN NOT BE TRUSTED TO REPAIR YOUR VEHICLE!!! THEY LITERALLY ATTEMPTED TO DECEITFULLY TAKE OVER A THOUSAND DOLLARS OF MY HARD EARNED MONEY! PLEASE DON'T PATRONIZE BARBER FORD....... THEY CAN NOT BE TRUSTED!!!

I bought my car from Barber.Whenever it needed service etc.,I would bring in there.Had no problem…read moreuntil recently.The service engine and another symbol come on.Had such the run around to even get my car fixed.They first come out to to check it.They said I had to have a part which they had to order.Once that was in they still couldn't fix the car.Then they made a appointment to bring it in.Waited all day just for them to say they never even looked at my car.FINALLY they were "suppose" to fix it.I got in and the check engine light was still on.They come to look at it and they didn't know why it was on.I called the guy I was dealing with(Kevin Beebee) and left a message.He texted me back and said he would call.Never did.Called again and never heard back.Not good for business at all. What a runaround nightmare.

Sucks ass! Will not work with people if your in a tough spot. My car was no better after the…read morenumerous repairs and 4 months at his shop. Literally had to get rid of it 4 days after I got it back.

I got ripped off. They sold me a lemon with a sorry excuse for a warranty that didn't cover…read moreanything. Take your money somewhere else!