I needed some parts while I was replacing my boiler but I arrived 10 minutes too late. I spoke with…read moreMichele in the showroom and she was more than happy to find what I needed and get me on my way. I find it very refreshing to run into people who go above and beyond for their customers. Frank Webb Home should by glad to have someone like her working for them. What a great experience! Thanks Michele!

I used this company for my kitchen design. The final product was not worth the price I paid for…read moredesign, cupboards and counters. Lisa's designs did not reveal flaws that developed during installation. We experienced mis measurements that resulted in a 5 week delay. Hardware was ordered incorrectly which required me to find it myself on Amazon in order to keep the carpenter on schedule (the designer was on vacation for the second time during my install). One cabinet was delivered with the wrong measurement and instead of immediately fixing it, the designer suggested to the carpenter to just use a filler which would have created a less than appealing look. My custom designed coffee station sits lower than the rest of the counter (which was not reflected in the design) and required a separate piece of Cambria which honestly ruins the flow of the kitchen and looks awkward and cheap. Two of the cupboards had paint that easily chipped and the designer ignored this flaw not contacting candlelight for me. In conclusion, I cane to the realization that my 50k kitchen was on the bottom of the priority list because I chose to use my own contractors and didn't use the ones suggested by 3W- with double the price tag. I would never use this company again. I felt rushed to decide, unimportant to the designer, and realized my kitchen design on paper had flaws that a designer should have fixed since this was her profession. Hopefully her vacations and house flips she was doing herself were worth it.

I used Pam Greene at 3W Design a couple of years ago and she designed a mudroom that was Fantastic!…read more I'm sorry that I did not go further and use her expertise for the contractor as well. So sorry that she went on to another company to design exclusively. I have since used Lisa at 3 Design for assistance in the accessories for my master bath and my guest bedroom. Since she had to work around what was already in the rooms and she had to work with my very detailed desires she too was fantastic and very patient. I found that I needed help to expose me to new and different ideas and ways to decorate so I definitely am a fan and will use 3W Design again.

The entire team at CHB did an excellent job on our complete kitchen makeover. As a homeowner of…read moreover 30 years, I have worked with many contractors and have often dealt with inexperienced or overpriced projects. I maintain a very short list of contractors I would recommend or hire again, and CHB is now in my top two. The crew did a great job respecting our property and cleaning up every day. They were professional and respectful throughout the process; by the end of the job, they felt like family. Additionally, everyone was very responsive to our needs both during and after the project.

We used Capital kitchens and Baths for our master bath and kitchen remodel. They were wonderful…read more Responded quickly to needs and when we had some glitches -that were not the fault of Capital kitchens- they helped to handle things immediately. On top of this I LOVE the design. The first night I cooked in it I was so thrilled to find the placement of every drawer and cabinet was perfect for me. I have a spot for everything and it is exactly where it needs to be when I need it. The cabinets are gorgeous and they really helped with color. I love Meagan.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.

This store is cute and everything, but honestly it kinds of feels like the people who work there…read moredon't really like, or do much cooking. If I ask about one of their bread machines, no one has used it before or knows how to use it or how it's been reviewed. If I ask for pastry making tools, like cake wrap for layered mousse cakes, they don't even know what that is (in fact, they ask ME if I know what I'm talking about.) It's nice that it's so packed with variety I guess, but no one ever knows where anything specifically is when I'm asking them, and it seems like it's not very thoughtfully curated by whoever is ordering everything (some things are obviously the "good" brand of things, while others seem like they came from the Oriental Trading Company catalog.) Seems like it's designed just for browsing and impulse-buying of Le Creuset teacups rather than to service people at home actually experimenting with and (trying to!) make creative food on the reg for their families. Which is fine for what it is, but I would love to have something more thoughtful, reliable and sophisticated nearby.

Wonderful people and absolutely packed with kitchen goodies. Many much larger burgs than concord…read morewould just die to get a store as fun to shop at as Things Are Cooking.

Big Jims was always a clearance/surplus operation, which has contracted from two locations into…read moreone. The amount of clearance/overstock is less, but the selection of new items is greater than before. Going in with those expectations, Big Jims is a solid resource for home improvement contractors and DIYers.

Just visited Big Jim's for the first time with a friend and had GREAT service. The gentleman we…read moreworked with was extremely patient. The door we bought was at an incredibly low price. Would definitely return for more doors. A comment on Kate's review - I don't understand why anyone would think that a credit of a specific discount type ($400 off delivery) could be applied to some other part of a order. If the $250 delivery fee that was negotiated (instead of a usual $400 fee) and was paid and then refunded, there is no $150 to apply somewhere else. The store's position on this makes sense to me.

ADF was terrific: the office (Pauline) was incredibly patient as we had to repeatedly delay our…read moreinstallation date to accommodate our renovation. When the day finally came, John and Paul did a fantastic job installing our new carpet. They are very skilled and took the time to ensure a beautiful result. We also appreciated the extra care they took to match seams, consult with us on various issues, and cut carpet remnants to put under furniture etc. All in all, we highly recommend ADF and John and Paul in particular.

Had to have the room repainted because of all the damage they caused. Tried to contact managers,…read morebut they were "out of cell range".