Staff acts like you're more of a bother than a customer. Rude. No thanks when I paid just silence…read more There are too many other dry cleaners in Lexington to have to put up with this kind of attitude.

Robin is a staff member at this business and was amazingly helpful and kind!…read more I absolutely loathe going to laundromat, but I never place my comforters and/or bedspreads in my own machine, therefore, the need to visit this establishment. Robin made my visit very pleasant! This establishment does quite a bit of drop off laundry service, three staff members were busy folding and ironing laundry for customers. For individuals who opt for self-serve washing and drying, they have a variety of different sized washing machines, and an entire wall of new dryers. All the machines are wiped down after each load and appear super clean. The cost is reasonable for the self-serve washing/drying. I did not inquire about the drop-off service so I am unable to provide insight on that service. They offer two coin machines, as well as vending machines and an ATM. The staff informed me that they are completely remodeling the business, they are adding six new big washing machines (60 lb and 80 lb load capacity), they are putting in new flooring, painting, closing off the back right section (which is where they will be performing the drop-off service tasks of folding, ironing, and bagging laundry. They are also going to add a patio table outside of the entrance and changing the name to "The Laundry Room". The remodel should be completed by the end of June 2025. When I need external laundry services I will definitely return to this business.

Easiest and friendliest drop off laundry in town. Every spring, I take my thicker winter linen and…read morejackets. Price is always decent ($1.25lb) Recently got a upgrade outside and name change (The Laundry Room) so it's pretty modern outside but looks the same inside. Same great service now even more efficient with online payment. Loved it!

My friend and I went to go do laundry (woo what fun)!…read moreAnyways when I have super large loads of laundry I come here and shove it in the washer that's 7.25. You'd be surprised what you can get in that washing machine. The washing machines are always clean and well maintained. As for the laundry mat itself its clean well lit and has seating available . You can also use the tanning booth there . Although I wonder if anyone uses it. Interesting concept to say the least. The women that work there are always friendly and helpful. It's a short distance from where we live and in terms of a laundry mat it's my favorite hands down. If you forget your detergent or fabric softener or even bleach you can buy it from the vending machine.

Late model chrome machines, gr8 layout ben goin here since halcion college days nice clerksread more

THESE FOOLS DESTROYED TWO EXTREMELY EXPENSIVE SHIRTS!!!…read more When I called and politely asked for a manager and explained that I was halfway across the US after entrusting them to care for my clothes prior-and was now standing in a hotel room taking them out of their little blue bags and off their cheap wire hangars (not even cardboard to protect the shoulders and collar), the woman raised her voice and refused to allow me to even finish reading her the id numbers off their green paper tags they stapled to my garments!!!! NEVER EVER TAKE ANYTHING YOU WANT TO WEAR AGAIN TO THESE TERRIBLE, GREEDY, NASTY and UNTRAINED IDIOTS! Nominating them for WORST OF KENTUCKY!!!!

They told me they could have my jacket done by the next morning if I dropped off by 11:00 am. I…read moretook it that morning and they told me it would be ready at 4:00pm the next day. online also offers same day device and they said they couldn't do it

They definitely squeeze as many machines into the space as possible. I thought it was kinda weird…read morethat the smaller washing machines are closest to the big dryers and the big washing machines are closest to the small dryers. My clothes were clean and dry when I left and I liked being able to fold my sheets at the table. I was surprised that it cost me about $8 to do 1 load of wash and then dry especially since I don't dry half of what was in that load.

Washers wash great however the dryers take FOREVER AND 3-5x prices of anywhere else in Lexington.read more

I have never been more disgusted in my life. I chose to go to this harts dry cleaning service…read more location 3 weeks ago. Upon dropping off my clothes, I pointed out to the worker that I want lint to be removed from my clothes when cleaned. I picked up my clothes and they were not cleaned! The stains were still in place, and hair was on the clothes. They did not apologize however, I allow them to try to make it right. Upon returning to retrieve my items, services were still not complete. This old, wrinkled, ugly, dry faced women without and good teeth in her mouth said that they do not provide lint removal and they do not guarantee that my clothes will be completely cleaned. I asked her what am I paying for then? She proceeded to be rude. The customer service was not present. I am completely disgusted with the way people treat others when they are unhappy with themselves. I will never return to this location and I will make sure I inform everyone whom visits this location at my job not to return. The attitudes of the women there are disturbing. If you want clean clothes go someplace else. HARTS CLEANERS IS NOT THE PLACE

Great dry cleaner place that also has a drive-through. My wife had dropped off a pair of my pants…read morewith a stain. They got it cleaned within a couple of days and was under 10 dollars.

If I could give zero stars I would. Avoid this place. Two occasions they didn't clean an item…read more Neither time took responsibility or offered discount/refund. This place is awful. Prices are high, they make you sign a waiver, and make no effort to take care of your clothes.

The work was done as promised but because the thin tatted out blonde woman was so nasty and…read moreunfriendly, I had to downgrade the rating.

Great experience all around with this business. I usually go to the Pimlico location but have had…read moreequally positive visits with the Reynolds Road one. The buildings are impeccably clean and the employees are actively going around tidying things up as they go about their work. Machines are maintained and clean inside and out as well. Prices seem reasonable and I've had no issues with loading funds onto my Splash Em Out card from the machine. I appreciate the different size washers so I don't have to pay for a bigger size than my load requires. There are enough machines that you typically don't have to wait for one unless you go on a weekend afternoon, and even then it's not for long. I wanted to give a shout out to Debbie, for always being so friendly and helpful. She is very attentive to customers and I see her going around checking to see that everyone is being assisted. Whenever I've had questions about anything from which machines take quarters to the right way to add fabric softener to a washer, she is knowledgeable and goes the extra mile to help. So glad that we here in Lexington have this terrific option for laundry, kudos to the business owners and their team.

Ashley at Splash Em Out Laundromat was great! She was friendly, helpful, and made the whole…read moreexperience easy. The laundromat was clean, and she was quick to answer any questions I had. Overall, it was a great experience, and I'll definitely be back. Thanks, Ashley!