Service professional work is lacking used to be a trusted business not anymore.Plus I think he took…read moreadvantage of me Hellossod that he sent my car to another shop for an exhaust repair and charged me 800$ I could have installed a new system for that kind of money.. Never again There were other problems that he charged me for but didn't fix

Hands down the best mechanics in the area. I have taken several of my vehicles here for many years…read more Quick and efficient. Scott and Steve are wonderful!!

All the men working made me feel super comfortable!…read more However I wasn't told that they were running behind schedule I think they should call people with appointments and let them know. I got my car inspection done here $25 and it was great! However I am disappointed because I told them my tires were low on air and it wasn't fixed. I feel like that was something super simple that would've made the experience the best.

Very competent staff and very friendly I recommend this place highly…read moreI own a Tesla model X, which is very hard on tires. When I replaced the original manufacturers tires with replacements from certified auto, they lasted much much longer than the original manufacturers tires. The recommendations are superb.

At Romies, you get car repairs you can rely on without being price gouged. They are honest and…read moredon't sell you repairs you don't need. They will alert you to repairs you need that you may not see coming. Cars, trucks, foreign and domestic. From tires and brakes to batteries and motor repairs, Romies does it all. I've put my trust in Romies ever since they first opened in the 1970's because they've earned it.

been going there for years and will never go back to dealership. honest answer reliable.read more

What everyone else has written is spot on! The sign above…read more the bay door says it all Friendly service! I just moved to town and finding an honest mechanic can be a challenge , well look no further This place has all that! I would recommend you try them out! Great rates, honest assessment and they are not trying to sell you anything extra. Thanks for serving the Nashua community !

Only towed my vehicle to this place because it was closeby and they said they could look at it the…read moreday of. They didn't even pull it into the garage and charged me $74 to tell me I needed a new Starter Motor. Which was already known. So here's the full story-- Called early morning Wednesday (7:09am), The mechanic that answered looked at the schedule and said he could take a look and to bring it in. It was towed and dropped off at 7:50am. They couldn't get to it (I'm a single mom so had to rent a car to pick up my son from school) They called me the following day Thursday at 12:40pm, telling me they didn't pull it into the garage or run a full diagnostic as I requested, but instead they tried starting it up and that the Starter Motor needs to be replaced. (We figured that much) -- Noticing I will need an oil change soon they added that in, for a total of $880.00 for the repair. I asked for the price without the oil change and she said $728. NEARLY $160 for an oil change is absurd. When I asked about the diagnostic and why I was being charged for a diagnostic when they didnt even give me any information we didnt already know, and they didnt run a full diagnostic, I was faced with an attitude and told "we could have charged you $140 for an hour of diagnostics, but we only charged you for a half-hour". I'm sorry does pushing the start button on a vehicle take 30 minutes? As someone that lives a block away and this is the most convenient place, I STILL wouldn't go back. Even the guys at O'Reilys said they were total rip offs.

Best tire place around hands down Ricardo will give you the best prices for new tires. The price…read morethey gave me installed I could not buy ,even online ! You do have to get written estimates they all seem to have different screens for prices . The location is tucked away in a industrial setting so it maybe a little harder to find in the evening Hours since the are open till 8pm weekdays Which is convenient for the working crowd

Went here for 4 brand new tires on appointment but the tires weren't there yet.. After the job was…read moredone everything was great and fine until months later a tire is losing air where then I realize that the rims were never put back from where they were taken off, so my sensor shows ALL my tires are in different positions.. (I had to guess which of my four tires actually needed air).. so I call back for them to fix that and the guy Ricardo, supposed Manager, wants to charge me because it was too long ago, he tried telling me someone else did that when literally my car hasn't been touched since them. He plain didn't care. They don't take accountability for their mistakes, Ricardo was rude on the phone, kept saying OMG and putting the phone down instead of hearing me out.. I will Never go there again and highly recommend you go elsewhere because if they mess up it's on you! They will steal your money. This is by far the worse customer service I have ever experienced.

Came in for "complimentary" tire rotation. They refused, based on an overinflated excuse about tire…read morewear. The real reason was they wanted me to buy brand new tires. It has nothing to do with liability and everything to do with greed. NEVER SHOP HERE! I NEVER WILL AGAIN!

Dropped Rims and tires off the other night to be mounted and balanced and they called me the day…read moreafter at 12 said they were ready and I asked them if they're open till five still because of the snow and the lady says yes. I told them I'll come after work and then I go there and they're closed and my rims and tires are inside locked up like. I needed them in the morning and this completely ruined my plans and made me late for work.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.