So... this past Monday I had an oil change, left the shop thinking everything was okay! Came back…read moretoday and asked them to take a look and see what was going on and why my car was acting up when it wasn't prior to my visit. And boy... I was not disappointed. They took ownership, did a deep dive to figure out the issue, resolved it quickly, didn't charge me, and even offered to replace a part for free! I am floored by the service and the kind respect shown.. and a huge shoutout to the manager, Amy!! No one ever wants to hear the phrase, "let me speak to the manager" but she handled it with grace and poise. Thank you all for the incredible service. Truly!!

I needed an oil change and headed to valvoline. The staff are very honest, thorough, and kind. They…read moresaved me $270 when they could've just sold me a battery I didn't need yet. But they didn't, they have integrity and I appreciate that so much. Khalid was fantastic and so personable! He's the one who saved me from spending money I didn't need to and I will return to this location solely for the fact that I know I can trust them and their judgement. I had a coupon so was also able to get $10 off! Convenient, efficient, and the pricing is very reasonable as well.

It was time for an oil change in our new city so off to our local Valvoline we went. The customer…read moreservice was great! We were promptly greeted and walked through the whole process. The entire service from start to paying took about 45 mins and we got to stay in our car. We ended up getting our oil changed, new windshield wipers, and a new air filter. It was kinda cool to see what was being done to our car with the top and bottom view cameras. Shout out to the awesome associate (his name scapes me) who offered and gave us a cold bottle of water for our toddler who was having a moment and demanding water (mom forgot to pack one) All in all it was a great experience. We'll definitely head back when the time comes. Bonus...we were able to find a coupon for $7 off on their website.

I went to this valvoline today to get my oil changed because I had bought a Groupon. The men who…read moreserviced my vehicle were so kind, thorough & professional. I was very impressed with their knowledge and pleasant demeanor. I was so blessed by them and wanted to recommend this place of business to others

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Steve and team are great to work with, fast, reliable, and make you feel like family friends. If…read morefeels like I have my very own mechanic.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

I can't say enough good things about Hobbs and Sons. They go above and beyond in every aspect. I…read morehad my floodlights replaced and while they were replacing them they noticed my front bumper was very loose. They took it upon themselves to fix this for me which was so kind! Apparently it was hanging by a thread. There's no telling when it would have fallen off! They treat you like family and their pricing is extremely fair. I will be returning to Hobbs & Sons for all of my future auto needs!

My alternator went out as me & my family of six left NashvilleShores, we were headed back home to…read moreolive Branch MS. I stopped at Hobbs & sons as they were closing. I had my family including a one month old baby. They gave my family a ride in two trucks to the hotel and did all the repairs by the next morning. I honestly did not expect them to be very nice and professional, im usually met with ass holes with attitudes. I come to Nashville often and even though I live in olive branch MS Hobbs & Shaw will have my business from now on. Thank you

UPDATE: The issue has been resolved. They were friendly and accountable. They went out of their…read moreway to make me feel special on a day where I wasn't feeling very special, and that meant more to me than the car. I'm glad I don't have to go looking for a new car person now.

Never trust this place !!!!!!…read more I went last year to get my car serviced, their water pumped failed and I took it back. They said it was fixed but I needed to replace my engine. I went to pick up my car and it was in worse condition. I finally took my car that had every warning single on. They tried to sell me a 10k job and the real issue was their HORRIBLE mechanics left stuff unplugged this place is a joke save yourself do not go here Almost a year later my car is completely fine and never needed the engine replacement

Good people, would like to have been shown alternative solutions. Only given most expensive fix…read more Estimate was for new parts only. Good service and response.

We took our Lexus RX350 in for a full synthetic oil and transmission flush and fill service. We…read morewere treated very well and the gentlemen treated my wife with respect and professionalism, she was very happy with all the guys customer service and detailed communication. I highly recommend this Hendersonville local business, they just earned all of our automotive business from here on out. Fantastic job with our vehicle and excellent price point.

Five stars all the way!…read more Fast and amazing service, my car was in-n-out in about 10-minutes. They offer standard oil changes, high mileage oil changes, which mine needed, and fluid flushes as well. The owner's son helped me with my car and even gave me some options for mechanics in the neighborhood. Oiled up and ready for the road. Thanks, y'all!

Came here today at the recommendation of a coworker and could not be happier!…read more This is a great family owned local business that takes care of all your car service needs! They remembered my coworker and let me know that they would take good care of me (and they did!). I have minimal knowledge around cars and car maintenance - the staff there were so sweet to talk me through what my car needed and when I would need it. I never felt pressured to buy a service or item and the staff didn't try to up sell any products to me. It felt like a genuine honest experience that I would get from a trusted family friend. They have high quality materials for your service needs and work quickly! There weren't any other cars when I arrived and I was able to be seen right away - I was probably in and out in thirty minutes. I found the services to be very affordable for the high quality work and trust that I felt with the staff. I recommend checking into the business on Yelp when you arrive - there is a coupon that they will honor :). Thank y'all so much for taking care of me and my little car!! I've been sharing what a great business you are with coworkers and friends. I'll see you for my next service! Keep up the great week!