Understood my concerns and needs. Provided a solid diagnosis and provided the service on the next…read moreday. The assessment process was efficient, using text messages with pictures to provide updates and next steps. Reasonable cost. Very friendly.

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

My got new tires put on my car the other day, but the tire shop didn't do alignments!…read more They tire shop recommended Christian Bros. for the alignment and said if I mentioned Discount Tires I'd get a 20% discount... let's go!!! I made an appointment, showed up right when they opened and they were already packed! They said it would take at least two-three hours to fix, but they had a shuttle service that could take me home. I love that level of customer service! BTW, they took me to a local coffee shop instead of my home, per my request. When I came back for my car, I was sent a text message with a full break down of what they fixed and a list of things I should keep an eye out for. If I wanted to get said items fixed, I could just tap the item in the text and it would tell my mechanic to start working on that part! WTF?! It was pretty awesome. For an alignment, balance, oil change, and two air filters replaced it was about $280. Score! I will definitely be back to Christian Bros for the next round or auto needs!

Never trust this place !!!!!!…read more I went last year to get my car serviced, their water pumped failed and I took it back. They said it was fixed but I needed to replace my engine. I went to pick up my car and it was in worse condition. I finally took my car that had every warning single on. They tried to sell me a 10k job and the real issue was their HORRIBLE mechanics left stuff unplugged this place is a joke save yourself do not go here Almost a year later my car is completely fine and never needed the engine replacement

So... this past Monday I had an oil change, left the shop thinking everything was okay! Came back…read moretoday and asked them to take a look and see what was going on and why my car was acting up when it wasn't prior to my visit. And boy... I was not disappointed. They took ownership, did a deep dive to figure out the issue, resolved it quickly, didn't charge me, and even offered to replace a part for free! I am floored by the service and the kind respect shown.. and a huge shoutout to the manager, Amy!! No one ever wants to hear the phrase, "let me speak to the manager" but she handled it with grace and poise. Thank you all for the incredible service. Truly!!

I needed an oil change and headed to valvoline. The staff are very honest, thorough, and kind. They…read moresaved me $270 when they could've just sold me a battery I didn't need yet. But they didn't, they have integrity and I appreciate that so much. Khalid was fantastic and so personable! He's the one who saved me from spending money I didn't need to and I will return to this location solely for the fact that I know I can trust them and their judgement. I had a coupon so was also able to get $10 off! Convenient, efficient, and the pricing is very reasonable as well.

When it comes to auto service for my Range Rover, the team at Express Oil Change & Tire at 11090…read moreLebanon Rd Mount Juliet, TN , sets the bar high. Sam, Lucas, Bailey, and Anastasia are some of the most amazing and friendliest people you'll ever meet in the auto world. They don't just care about cars--they care about people. They care about their work, their customers, and making sure you leave with peace of mind every single time. Sam, the General Manager, and Lucas consistently go above and beyond to make sure everything is handled the right way. Then you're greeted by the warm smiles of Bailey and Anastasia, who are genuinely some of the kindest, most lovable people you'll ever meet--it feels like visiting friends, not just an auto shop. I drive 45 minutes out of my way just to bring my car here, because I trust them that much. Whether it's a simple tire check, an oil change, fixing my A/C compressor, repairing a broken door, or other mechanical work, they've always done the job with care, honesty, and excellence. This team has earned my loyalty, and I won't go anywhere else unless I absolutely have to. If you want service with heart, professionalism, and people who truly value their customers, this is the place. I sincerely love this team of people! - Allen Tristan Jackson

daughter went to have her oil changed. came home. I checked oil and 1/2+ low…read morecalled to let them know. didn't even offer to come back and add oil or even a lousy coupon/discount. Not happy with this service. too many other options out there

These guys are absolutely the most honest mechanics I have found in TN. They do not try to BS you…read moreor upsell you into something you do not need, and If they cannot fix your problem they TELL YOU SO! I took my Audi Q5 to them for a diagnosis on a pretty severe issue and although they found the problem it was something only a repair shop with specialized equipment or a dealer would be able to fix. SO, INSTEAD OF GIVING ME A LINE OF CRAP THEY suggested that I go to their competition (Import Specialists, LLC) who did have the specialized equipment OR to the Audi Dealer in Franklin, TN... They didn't even charge me a diagnostic fee! I will certainly bring all my business to Christian Brothers in the future for everything they can repair! Side Note: I also needed my oil changed and already purchased a K&N Oil filter long with 10 quarts of 5w30 Euro Full Synthetic oil, they changed my oil and only charged me $25 when the Fast-Oil joint down the street was going to charge me $45 for the exact same service!

Good people, would like to have been shown alternative solutions. Only given most expensive fix…read more Estimate was for new parts only. Good service and response.

I have been taking my cars to this location for oil changes for the last few years. I had an engine…read moreissue on my 2011 Camry. I needed a repair at beginning of last year and they told me I needed my engine replaced. Knowing that wasn't true, I asked what that would cost and they quoted $9k for a used engine. When I declined the work, one of the mechanics offered to buy my vehicle off of me for $500. I instead replaced the Balance Shaft Assembly for $2,500 and still drive it to this day. After a few months, against my better judgment, I decided I would only let them do my oil changes. I work remote and put on a lot of miles on my work vehicle. With this I use my washer fluid almost daily. On my last oil change, I was told I had a leak in my washer fluid container in my 2020 Avalon and it would be a $500 for just a diagnosis on why it is leaking. I told them I use it everyday and I have not had a leak in it because there is always fluid and I have never had fluid under my car. When I walked to my car, the fluid was steadily dripping out of the corner of my bumper. I asked to speak with the manager Justin and he had left for the day. This was on a Friday. I told the guys at the counter it was not brought in with a leak and maybe their tech overfilled it, but if it continues to drip I have a major issue with it. They told me they would have their manager reach out Monday to check on me. The dripping stopped a couple hours later and I thought nothing else about it. Monday rolled around and the manager never reached out and I have not heard from this shop since. Now, it's time for my next oil change and I called to schedule and they tell me they will no longer service any my vehicles. LOL If you want to get scammed when your cars need repairs and treated like you're an idiot when you question why their estimates don't add up, this is the place to go. Thank you Mike's Automotive for discontinuing our business together. I'm sorry I don't fit your business model where you take advantage of your customers and get away with it.

Great honest transparent quality service. Only place I'll take all five of my vehicles.read more

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

Did some quick work on my q50 with transmission problems. Had a 2 day turnaround and easy to work…read morewith staff.