First time taking my cat to get groomed at pet smart. Can't say enough good stuff about Carson !…read more My cat turned out better than I expected ! His coat is shiny and he's not shedding all over the place like he was. Nails and ears done well. Much better than other places he's been to. Thank you Carson ! We'll see you again. Carol and Doobie.

I used to come here and they did a good job bathing and cutting my dogs. The last two times have…read morebeen absolutely terrible. The cut was so choppy my golden retriever looked like a child had taken shears to her. I decided ok no more cuts here I will just take care of that elsewhere but thought I would continue to take them for baths. After dropping them off I got a call an hour later saying they were done. That should have been my first red flag. They smelled as if they had not been bathed at all and my golden who I paid extra to have undercoat removed clearly had not been furmirated. I would not recommend coming here for grooming. A child would do a better job

PetSmart grooming was fantastic. They treated my elderly, blind dog with caring and compassion. The…read moreresult is a beautiful groom and a calm, clean dog.

This is the worst customer service I have ever received in any store in my life. I was buying food…read morefor my pets, which cost $80. It was 8:40 pm, and I mention this because I wasn't just browsing. While my daughter was looking for dog and cat food, I was looking at dog bones and taking pictures of the bone I thought I should buy to send to my son. While I was doing this, an elderly woman with white hair made me uncomfortable and violated my privacy by approaching me in an unpleasant way, asking me why I was taking pictures when the bones were already on the website. I'm sure she said this because it was almost closing time. She spoke to me very rudely, and I felt extremely uncomfortable. I suggest that management address this issue and fire this unpleasant person.

had a great experience at the PetSmart in Germantown! Julia was amazing while assisting me and my…read moredog Milo. She provided helpful information, especially about the coupon book, which helped us save money. She was friendly, knowledgeable, and made our visit easy and pleasant. Thank you, Julia, for taking such good care of us! If you'd like, I can also make a super short version perfect for posting quickly on Google.

Brings my pup here for grooming every couple of months. I do trim him at home in between as well,…read morebut otherwise it's my go to spot. Especially knowing i have a couple of ppl I trusted to handle him here. Lesia for his full grooming and I believe Michael and Christina as well for quick nail trim. Always great service that I end up getting the annual salon coupon for $59.99!

Our Pet Smart here in mid-central Maryland is absolutely the best ever. Great supply of everything…read morewe need at reasonable prices compared to other pet oriented stores/chains. We love our pets and Pet Smart!

Amazing Store. Abigail groomed my Makoto for his first groom. Patient, kind and knowledgeable. She…read moreeven gave suggestions for products. walked me out to find them and the price was beyond reasonable. Great Job.

Have been to Davonte 7 or 8 times. He's terrific! Very patient with a dog who's new to getting…read moregroomed and does an excellent job!

Grooming- Everytime I've attempted to patron this place, there's just something that happens…read more Whether it's the lack of customer service, or the off putting disposition of the grooming staff. The fact they haven't cleared that front to allow for a line, so everyone clusters right at the entrance, or when I'm told to wait outside the door but they allow another person to enter and don't redirect them. Went for convenience, and I Gave it a few tries but I wont be returning.

I waited too late to get my dog into the vet at Christmas for boarding so I contacted the Animal…read moreInn of Frederick and spoke with/Nancy. Despite their being busy, they found space for my beloved pet for the 2 nights I needed. It's a beautiful property and the rates were probably better than my vet would've charged me. Upon pickup, Prija (my dog) , was in good spirits and has suffered no setbacks in personality and showed no signs of anxiety...best of all, she didn't come home sick. I highly recommend Animal Inn and we will use them again when we travel back to the area!

We've been going here for boarding for years and more recently (last year or so) for grooming with…read moreNicole. They are currently temporarily closed during the pandemic, but I wanted to stop to write a review of them. We have 3 small dogs. When we go on vacation, we rent a "run" so the 3 can stay together and have plenty of room to run around. They also offer smaller pens and you can get "playtime" and "walks" etc. We've been using them for years and our dogs have NEVER come home sick or sad. They always come home happy and healthy, which is huge with a kennel. We went through a period last year, where I literally had to board them every weekend for 2 months due to a family situation on the west coast, and they came back to me happy as clams every week. Their prices are also SUPER reasonable. The owner is very accessible and friendly. On the grooming side, Nicole does a great job! I've had them groomed several times, while staying there. She does a good job interacting with the dogs and they come out looking adorable and smelling great. My dogs are a bit nervous of new people, but they took to her immediately. She's a sweet person and a great groomer with very fair pricing. I highly recommend both the boarding and the grooming.

I cant say enough about the service Jamie offers and the love she has for every fur baby that walks…read morethrough her doors. My dog goes in looking like a mess and comes out looking like she just had a beauty makeover. Consider yourself lucky if you get an appointment with Jamie. She is in high demand.

Groomer Has It is an excellent choice when it comes to dog grooming. If you are looking for a…read moreone-on-one, an experienced loving groomer, call Groomer Has It! Groomer Has It loves what they do, and so will you and your pet!

We left our 2 cats in the care of Kat, who works for 'Pet and Home Care', for 5 days. We couldn't…read morehave been happier. Kat was reliable, efficient, and immediately struck up a trusting connection with our 'boys'. It was challenging work for her, because she had to administer an inhaler treatment twice a day to one of the cats, Marlow, despite not having known him before. She did an absolutely wonderful job. He was actually in better shape and coughing less, after we came home than before we left. Both cats looked happy and relaxed. The cat area was left clean and tidy. I will look no further next time we need cat care. We also loved the photos and updates we got each day....it helped us relax much better while away!

I am unable to write a stronger review for Pet and Home Care. The last time my two labs were…read moreboarded, they came back smelling of urine and looked awful. We decided to try home care with three visits each day. One of my labs is very nervous with strangers. They were like dog whispers. They did an amazing job. They also provided pictures and updates from each visit. We got home and they were so happy. I could not be more grateful.

I'm taking my Labrador here for a year now. I'm a first time dog owner, so I don't have any other…read moreexperience with other locations! My experience was always pleasant! The staff were always friendly! Never had a problem with staff or vet. I am using their wellness plan and it covers all office visits! I recommend getting it specifically if you have a puppy. It also includes genetic DNA test which can tell you the family tree and genetic code of your dog. I love using their App to make an appointment, ask questions or find records and medications! I had to look for some answers on their App, and the next day I got a phone call to see if I need help with anything! I love the fact that they are open from 7 am and they are also open on weekends. Some veterinarian are not working on weekends or that early morning!

Would advise not bringing your pets here. Other than the mediocre front desk service, there is no…read morecommunication between vet and client. I had to check my pets records to find out things that should've been communicated to me at the appointment. Followed up by sassy emails from the vet, and they've still not admit to not submitting the labs that I requested. Lastly, waiting for 30 minutes for a prescription that was supposedly already filled. That's just ridiculous. Rude doctors, slow staff, and poor communication.