Bait and switch! Buyer beware - falsely advertised price! Went with a friend to check out a used Honda odyssey with an Internet advertised price ($24,999). Friend called the day before to confirm that the car was there and the price before we drove over an hour to get there. We checked out the car it was very nice and we were ready to buy when he dropped the real price on us of $34,600 - a HUGE difference! We could get a new car for that price! The salesman said sorry that must be a typo but was unapologetic or willing to negotiate. Of course he was willing to show us something else. Stay away from these low sales tactics and spend your money somewhere else! read more

Purchased a car here 5 years ago. We were told by finance manager that if we said yes to the high pressure sales effort for the extended warranty and didn't use it after 5 years, we would be refunded for the amount we paid for it. Shame on use for believing this SCAM! My son-in-law also purchased a car here and was told the exact same thing. Now it isn't being addressed and we can't even get a return call. If your employee is misrepresenting, lying and cheating your customers, take responsibility for it!!! NOT a NICE place to do business. read more

I used Conicelli's Car Finder to find a car for my son. I was notified about a 2009 Nissan Versa with low mileage on a Monday. I immediately called and wanted to drive up to see it. I was told that it was going through the shop and wouldn't be available until Friday. I made an appointment for 7 pm. I got an email and a phone call -- as late as Thursday -- reminding me of the appointmen. I went up Friday -- got there 15 minutes early -- to find that the car was sold. Gee, if it wasn't out of the shop until Friday, who could have purchased it? A Conicelli employee or a close friend or family member? What a complete lack of integrity! No one called me. The manager said it was too bad that no one told me about a First Look Down Payment. All in all, it was a terrible experience that I intend to share with everyone I know. I'm upset that I have to give them even 1 star! read more

Not a bad experience. I am a more savvy car buyer and always negotiate over the phone. I managed to negotiate the price down $4000 less than the MSRP after calling a few times. Originally, they did not want to lower it buy that much but they kept at it to make the sale and called me after two hours to beat the price I had given them from another dealer. read more

I'm pretty surprised to see so many negative reviews on this page! My fiancée and I each bought a (used) Honda within three months of each other and had a great experience both times. We did extensive research beforehand and knew what we were looking for, what we wanted our monthly payment to be, and what we wanted for our trade-in, and they were able to meet all of our requirements. We worked with Paul Caltabiano each time and were very pleased. Hoping we won't be back for 10+ years though!! read more

Thank to Dennis the sales manager. He was able to turn a bad situation into a better experience. I appreciate the extra attention. I love my new car. Thanks read more

I leased my Honda from here last May and I decided to go to them for an oil change. Their website says that they have express service and that no appointment is needed for an oil change. After battling heavy traffic, I pulled into their express lane. The valet asked me if I had an appointment, and I said no. He said you need an appointment and told me to go inside and make one. WTF!!! I have zero tolerance for companies that don't follow through with what they promise. I'll go someplace else for my service needs. read more

BAIT AND SWITCH! I found the car I was looking for on the internet: 2016 Santa Fe Sport 2.0T AWD Ultimate. Looked at all pics, Carfax and info over and over again until I was satisfied that I was getting what I wanted. I called twice to verify availability. "Yes, it's here. It's a beautiful vehicle". I had a friend drive me 100 miles to pick it up. A very unpleasant sales person showed us the vehicle and it was as perfect as on the internet. That's until I discovered a roughly 6"x6" newly scratch down to the metal area on the front left quarter panel. The only more obvious place would have been on the hood but no picture showed it. When I asked what this was about, the sales person said without batting an eye "Yes, that is figured out in the price. The vehicle is priced accordingly". My friends who is "in the business" told me that this was easily a $1,200-$1,500 repair. I was offered a $200 reduction. When I declined the offer, the sales person whose attitude was more that of a prison guard than a sales person, said "that's fine, used cars are not for everybody". A typical case of bait and switch. read more

Just purchased a certified pre-owned 2015 Honda CR-V; I am very pleased with it and was pleased with the process overall. Ron Horne in sales was very patient as I wavered through my indecisiveness, I couldn't decide on the CR-V or the Accord, glad I went with the CR-V. I went in with the expectation of what I wanted to spend, what I wanted my payments to be, and I received what I desired. The price that was on the internet, is the price I paid, I was hoping that they would come down a bit more, but to be honest, it was the least expensive price I had seen online for the exact model. Sending many thanks to the folks at Conicelli for an overall seamless process... Hoping that future service visits will be the same. read more

Humanity Lost, Found Faith Came in Saturday morning around 10am. We test drove. We received three quotes, we negotiated and agreed on a lower price, our Sales guy took away the quotes and came back with a single quote with the agreed price of the car, but the total OTD price suspiciously remained UNCHANGED; they had seemingly changed the quoted fees and taxes to make up for the price difference! When I asked for the previous quotes to compare in defense of my girlfriend's gullibility, our Sales guy tried to kindly skirt around the issue and stated that he couldn't and had trashed them!! What a load of BS, an unbelievably UNETHICAL tactic!!! We then waited for 5 hours, every minute passing, hoping we would get the green light to seal the deal and drive off! They made us wait and no one bothered to tell us that they HAVEN'T EVEN BEGUN our credit check for our loan approval yet until we were the last ones in the dealership and minutes from closing, we waited between 12-6pm! When we were approached, there were FOUR guys surrounding us as we sat, too tired, we were told that my SO and I had to come back again when they've completed the credit check, earliest is Tuesday, but that we MUST put down a $500 deposit (what is this?! Is this another underhanded leveraging tactic to blackmail her from changing her mind later?!!). I'm a guy, I'm irritated, grumbling, hungry, drained, and I know my girlfriend wants to leave with the car, and the last thing she needs is me making a scene. As if things weren't stressful enough that I would be helping my sweetheart of 7 years, co-sign and pay for a $19500 civic lx sedan that I had hoped she could drive away in that evening, instead, I'm forced to take time off from work without advance notice to my boss, time I didn't have and didn't get back due to the government shutdown. In addition, she's still a student in college who's taking out thousands of dollars in loans and needing to schedule time away from studying for her upcoming exams. I mean, we could have been told something; I could have stepped out to get lunch for the both of us for god sakes! Instead, I have to watch as my sweetheart refuses to let me handle the $500 deposit as she charges it onto her credit card...for Christ sakes...I asked myself why do this... I decided to keep shopping and encourage my girlfriend to do the same, come Monday morning we received a few quotes from nearby dealerships for LOWER out the door quotes! After getting off of work, I contact Tim and told him we had found lower quotes and needed more time consider our deal, he pauses to speak with his manager, moments later, Jack is on the phone: "You can't back out of the deal!" "You've put down $500, there's no other choice or you lose $500!" "This is a commitment; you're a married couple and what you're doing is essentially sleeping with other woman!" WHAT?!!!! YOU THINK 7 YEARS INTO A RELATIONSHIP ISN'T COMMITMENT??!! OUR LONG DISTANCE RELATIONSHIP, OUR GREATEST TEST AS A COUPLE IS A GREAT ANALOGY TO THIS CAR DEAL WE HAVEN'T EVEN SIGNED A CONTRACT FOR?!!! ARE YOU SERIOUSLY MAKING THIS COMPARISON AND GUILT TRIPPING ME!?? I DON'T CARE IF I LOSE $500! I DON'T CARE IF I LOSE $1500 TO PEOPLE WHO WOULD MAKE SUCH AN INCREDULOUS ACCUSATION AT THIS POINT!!! WHAT AN UNBELIEVABLY UNPROFESSIONAL GROUP OF DEALERS I'VE EVER MET!!! To everyone reading this: trust your first instincts. I can only hope that Dealers will place compassion and honesty before greed, and that they will treat you better than they did us. EDIT - update: After our negative experience, we were contacted by the owners, Lori and Michael Hammond. They explained that what happened in all their years in the business was unexpected and absolutely intolerable, and sincerely apologized. From speaking with Michael and Lori, it's clear that the Hammonds take issues like these to heart and will personally go out of their way to make things right again. The negative stigma around dealerships still lingers with me. This being our first experience at a dealership, we were naive, and to think that all our research would prepare us for this moment was completely the opposite. I can see why a growing number of my friends have felt the need to put up their poker faces, and to be as cut-throat and de-moralizing as their counterparts. I'm heading back home to Maryland after our week long ordeal, but here's some quick photos I took of my girlfriend's new civic as I'm leaving her apartment (sorry it was raining pretty hard all day, but it's a really nice looking car, google Blue 2014 Honda Civic). Link: http://imgur.com/a/HePGc#0 I know most people wouldn't understand naming their car, but if you really love your car, you might just do it...and believe it or not, she's named her new car, Faith. Thanks to Michael, Lori, TJ, and Juan for helping her. read more

I have been working with the same guy here for at least the past 4 years and he has been nothing but accommodating. I highly recommend the service department here and the sales people. read more

I had a terrific experience today buying a new car. I did a lot of research beforehand and decided on a Honda Pilot. It can be very stressful negotiating a deal. This dealer made it a pleasant experience. We got a fair price for our trade and a great price for the new Pilot. Our salesman, Rohan, was awesome! Thank you to the GM also for working with us on pricing. A great day all around! read more

Lost sale over floormats....... As soon as my family and I arrived at Conicelli Honda, we were greeted by a very kind receptionist. We were looking for a new Honda Civic for our son and the trouble started as soon as we met our salesman. Our salesman was great until we got to the final pricing of the car. At first I couldn't tell if he was trying to be funny with his answers/comments, but was actually being a smart-ass. When we gave the salesman our price, he practically made fun of our offer. But the interesting thing is that the sales manager immediately came over and agreed to our number. (Sales Manager was actually a very nice guy) After we got more info on financing and interest rates, we told our salesman that we would come back later in the day because we wanted to check out their certified Honda Accords across the street. (Decided on new civic) So we went back to the dealership to finalize the deal with the same salesman, but we had one condition..... that rubber floor mats be included. Thats when our salesman told us that was impossible because he had offered us all he could with our final price. Thats when I said either you discount the floor mats at least or we walk. Without ever consulting his manager, he denied us the floor mats. So we kept our word and said it wasn't going to work out. The salesman then turns away without shaking our hands or walking us out. Instead he starts whistling in a condescending way as he walked away from us. We then gave Sussman Honda in Abington PA a call to see if they could match the price Conicelli offered. And Within 15 mins Sussman Honda called back with a better deal that INCLUDED the floor mats. CONCLUSION: Conicelli might be a great place, but we had a bad experience with a certain salesman, and out of respect I will not name him here. I'm not sure if because my last vehicle purchase was at a BMW dealership, but I would expect the same amount of respect and professionalism from both. RESULT: Bought the car from Sussman Honda. P.S. When we got home we noticed a phone message from the salesman at Conicelli Honda with the following: "This is _______ from Conicelli Honda, the GM agreed to the floor mats if you buy the car tonight". He even had an attitude on the phone, almost as if his manager had made him call us back. read more

I had made an appointment with the service dept. for 2 weeks for a fuel pump recall. I received 2 text reminders, one a full week before, and one the day before, regarding my appt. I was the 2nd car to arrive in the morning, dropped the car off, and got a friend to drive me to work (so did not bother using the shuttle). I then received a voicemail mid afternoon stating that the work was not done because they did not have the part. I then once again got my own ride back to Conicelli, and asked to speak with Mark G., the person who left the vmail, who unapologetically reiterated that they "ran out" of fuel pumps for the day, even though I told him I had made this appt 2 weeks ago and even was the 2nd car there. He then stated that I did not buy the car there and thus have no prior record of the vehicle. That made it all clear- I was clearly at the bottom of the totem pole, given it was a no charge service. Even better, when I asked if upon further appts. for this recall, if this could happen again, he did not hesitate to say yes. That, is a FAIL. read more

So buying a car here is like buying one anywhere - you have to deal with a car salesperson and most are typically the same. I know it's their job to do whatever possible to sale you something but i found my experience buying a used honda CRV here, the salesman just didn't know when to stop talking. Yes we ended up buying it here and it is a good car. However, a few notes about our car since we purchased it a year ago: Make sure to read the fine print on the deal when they say "free state inspection on any vehicle you buy from them". This only includes the $25 state inspection, not the emissions test which is $45. Just a little suprising to take it in for a "free" state inspection and you end up paying $45. Again, this freebie may benefit some but if you don't live close by (I'm in Philadelphia) and need to go out of your way for this inspection, it's not worth the hassle. So we buy the CRV last January and noticed that there was a knocking sound that the car made - especially when idling at a stoplight. We didn't pay much attention to it but on a routine oil change at our local auto repair guy, he says the water pump was the cause of the problem and needed to be replaced. While i take the blame for not taking it into connicelli to have it checked out before the warranty ran out, i question why the used honda service folks who checked it out didn't notice the knocking sound and fix it before putting it out on the lot for sale. When they ask you for an email address, lie and say you don't have one - i can't count the number of spam advertisements from connicelli and their service team i receive. And most are insincere and just say "hope you are enjoying your car and please send all your friends our way." So all in all, i'm not dissatisfied with the car, it is nice and runs great - after we paid for the new water pump. But i can't say I'd buy another car from them. YMMV, but overall, it just wasn't my favorite car buying experience. read more

I easily made a service appointment on line. :) I was immediately met by a valet who greeted me and directed me to the service desk. The service department staff was friendly, professional, and efficient. I waited in a comfortable lounge while my car was serviced. The time and cost of service was as predicted. All members of the Conicelli team were attentive and made the experience smooth and easy. I will definitely return! read more

Steve Smith provided exceptional service when I went to their service Dept. after I drove on a nail and had to change the tire. Since my vehicle was also due for First service, he made it a free service though I did not buy my car there and gave a good discount on new tire. Joseph also provided great service. I am now on their system and will go back to Conicelli for service from now on. read more

Had an appointment to test drive a Ridgeline. Arrived at the appointed time and guess what no record of the call. Waited around for about an hour and still no one was able to show me the truck. Left and never went back. read more

I've always had great experiences with both Conicelli sales and the service departments. I encourage my friends and family to go there and make sure you meet with the general sales manager Mark Hammond before you leave. He is down to earth and honest. read more

Conicelli calls when my car needs service. I would have missed yearly inspection without the reminder. Appointments are easy to schedule. The service dept. is very organized, the staff is extremely courteous, and I was out in less time then I was told. read more

My family & I love Conicelli! Specifically we love Steve Smith! We bought a brand new 2006 Honda Odyssey and we love it and EVERY time we've had a problem, Steve and his team have treated us like VIPs and taken care of it with white glove service! Honestly, we can't say enough great things about Conicelli & Steve Smith! read more

Took my car in on a Saturday at 3:00, I was having an issue with my tire. Even though it was close to closing time, the looked over my car and replaced the tire. I was in and out in just under an hour. I was very happy with the service i received. read more

My wife and I worked with Bob Plotnick and purchased a Honda CRV. We were in the market for a CRV or Rouge and Bob really did well explaining and demonstrating the differences. Bob was a pleasure to work with and was very fair with the price. we did not have to haggle back and fourth 10 times to get the best deal. There were some GQ sales guys in the office that we did all we could to avoid - Bob was an honest down to earth salesman. We will definitely shop here again, thanks, Joe & Melanie read more

I highly recommend Ron Horne. He listened to what I was asking for and delivered. He was kind and patient as he searched for the right car for me. I left Conicelli with a car I couldn't be more hapy with and at a affordable price! read more

This is my 3rd Honda from Conicelli. I had previously dealt with Tony Herring who's now retired. Tony referred me to Mark Hammond, GM who in turn placed me with my wonderful salesman, Julio Garcia. Julio has an immense and unyielding degree of patience because I am typically indecisive about every decision that I make and this purchase was no exception. I literally changed my mind about car model, color and options several times. Conicelli didn't have the car that I wanted but in the end Julio had my ride delivered from another dealer. The entire process at Conicelli was flawless. I will never deal with any other Honda dealer. I couldn't be happier! read more

Working in a restaurant I can appreciate good service in every business. I walked into Conicelli Honda with my father and was greeted by Joe Cramasta. He was helpful but not pushy and did his best to show us (me) my choices of certified pre-owned Hondas available with what extras I wanted and my budget allowed. Being a somewhat young girl with my dad he never treated me like a kid which I really appreciated. I thought I had made up my mind on the type of car I wanted (a civic) but for fun he showed me a sleek black accord that I never would've given the time of day.... I fell in love. He graciously handed me the keys and onto the road we went! I had basically decided then I wanted this car. He explained about the warranties and the extra protection plan for the cosmetics of the car that the mechanical warranties wouldn't cover (dents and dings and interior issues). At the time of purchase they only had one key that the previous owner had given them and Conicelli makes sure you have two so the next day he followed up and let me know their key guy would be in and to stop by. This being my second day in my new beauty, the paperwork is done, i's dotted and t's crossed it really was a great place to do business n I'm grateful to have had Joe help and guide me through this hefty purchase. read more

Conicelli Honda - Loving my new accord! - Car Dealers Near Me - Conshohocken, Pennsylvania

My wife and I have bought two new Hondas from this dealer. Coincidentally, we had the same salesperson both times: Nick Brown. Unlike most salesperson's, Nick doesn't use hard sell or pressure tactics. I did a lot of shopping around and I'm confident I got a fair deal on both cars. He's very friendly, knowledgeable on the cars, and went above and beyond. I wanted a color and model combination that wasn't in stock. He tracked down exactly what I wanted at another dealer and shipped it in. A day after I picked it up, I thought I had a coolant issue and called him. He offered to have it looked at for free. It turns out there's nothing wrong with the car. He followed up with me several times thereafter to make sure I was happy with the car. All in all, I'm very satisfied with this dealer based on my salesperson. If you want a straight forward experience without the high pressure sales gimmicks, just ask for Nick at the front desk. read more

Disorganized and disappointed. I have leased 3 cars with this company and I am not returning due to the lack of organization and follow through from this team. When leasing a car, make sure you are provided with how you turn in your lease soon as you sign your contract. Our family was not provided with this information until I turned in my lease. Just for your information, leases are handled by a "third party" system through Honda Finance. In the words of their staff - Concelli just "takes the cars, you have to handle the rest" After discussing my concerns with several staff members at Concelli, I was simply told I was in a "bad situation"...then placed the blame on my family and Honda Financing for the misunderstanding of the lease process/terms. Make sure you get all your information up front. I would hate to see this happen to another customer. read more

Becky is truly the best. She was kind, funny, and just very down-to-earth. She was there for us from just simply looking to purchasing in the next couple days. Please do yourself a favor and go see her here at Honda if you plan on purchasing a car through any of the Conicelli auto groups. Mark, the general sales manager, was also stellar. Thank you again, Becky & Mark! We'll be back to see you guys again one day! read more

I brought my Honda into service for a check engine light and a possible alignment issue. They said they will drive the car to see what the issue was with the alignment. There would be no charge for this. They quoted me $388 to fix the check engine light. When I pick up the car they wanted $490. When I asked why they tell me there was a fee to check it out and they charged me to look at the tire...They simply denied what they told me . Simply put. I DO NOT RECCOMEND this company to anyone who cares about honesty and truthful prices and communication. read more

Terrible--only way to describe the latest visit. Long story short, we walked out within 5 minutes. This will be the last time we ever visit Conicelli. We already have Hondas from Scott in West Chester and Piazza in Pottstown. Since we were literally driving by and had a question about buying out a leased Honda, we stopped in--just wanted Honda's interest rate if we went with them instead of an outside bank. Treated like an idiot by a couple guys who could not simply say "interest is ranging from about XX to XX depending on your credit." GOT MY ANSWER VIA PHONE WITH SCOTT HONDA. They even explained a couple things to our credit union for us as we got the loan set up. Farewell, Conicelli. read more

I was dreading getting a new car because the process is usually so stressful and I typically feel pressured to buy but not listened to. My experience this time around was completely different. Oscar Romero, my sales consultant listened to what I needed and genuinely seemed to want to help me. He even downloaded my Iphone into my car's bluetooth and patiently went over all the features. And just before I left, the sales manager came over to shake my hand and thank me for my business. I can truly say that I've never had an experience quite like this before and will be sending all of my friends to Conicelli. Thank you Oscar! read more

We were very please with our salesman Anthony Battistini . We started out looking for a 2012 used Pilot then he took us to let us look at a new Pilot,Highlander and Pathfinder. We were happy with our price and our salesman but the whole process of buying a new car at Conicelli took WAY too long. We purchased a 2012 Honda CRV from Sloane Honda and they advertise express checkout and they sold us a car way faster. After sitting down and running numbers and agreeing to buy a car we sat there for over 3 hours waiting and not know what was taking so long. It kind of ruined our whole happiness of buying a new car. We never even seen a manager or nothing. We sat on a couch and just waited .At sloane Honda we met people higher up and they congratulated us and treated us like royalty where at concicelli we didn't meet anyone but Anthony our salesman and the receptionist. We were interested in purchasing the roof rails and cross bars for the Pilot but we were afraid we would be there even longer then we were. If you buy a new car here be prepared to make it a all day and night thing. The only thing Conicelli has going for them is they have 4 car dealership all close to each other. For experience and customer service I give them a 1 out of 10 and would never recommend them to buy a new car but I would give Anthony Battistini a 10. If it wasn't for him we would of went back to Sloane Honda read more

We have never bought a car at this dealership, but have had excellent experiences with the service department. For example.... We had the sliding door on our Odyssey repaired in February. Conicelli fixed the door, but didn't do a very good job returning our van in tidy condition. There was grease everywhere and a few other things we weren't happy about. However, it is such a hassle to take it back to the dealership, we just dealt with it since the issues did not effect the functionality of the van. Just a few days ago (it is now JULY), I got annoyed with the issues and decided to send the service department an email. I honestly expected them to say "you should have told us about these issues back in February when we repaired your van....sorry about your luck." Their response was unbelievable. MIKE responded quickly and has bent over backward to fix all the issues (even though I am now convinced that Conicelli didn't even cause some of them). He has worked quickly and has resolved all of our problems and then some. I haven't met a service manager that was this customer-focused in a long time. Mike far exceeded our expectations and will be rewarded with our loyalty for long time into the future. I would highly recommend the Conicelli service department. read more

They sure seem to try, but there is a large disconnect between managers and actual mechanics. This was my go to shop for years, but in the last two years its gone down hill steadily. Just too many corners being cut it seems, likely not enough time be allotted for the work mechanics are given if I had to guess. My wifes car failed inspection last year for her tires having a couple tiny dry rot cracks, so we replaced them with the tires I prefer which Honda no longer carries. When she called to make the appointment they told her they couldn't squeeze her in for 3 weeks and they had no weekend appointments so she had to take a day off work for it. When she finally went in for the final visit which she couldn't make an appointment for it took 3 hours to look at the tires and put on her stickers. At the time she was about 6 or 7 month pregnant which make it even more upsetting. This was in 2014 mind you. On top of all that 2 weeks after passing the inspection with her brakes marked at a 6, they began squealing to indicate the pads were worn out. From what I've been told they had to be measuring at a 2 max for them to squeal so soon after the inspection. After I spoke to the service manager he assured me he would have made it right had she told either he or I at the time, but I decided to give them another chance and took my Honda in recently. Over all my inspection went well, but when I picked my car up after hours I noticed the glue from the previous inspection stickers hadn't been removed. This concerned me because the previous stickers were peeling for about 5 month of the year. I decided to ignore it though as its so minor. Then a week later I was stopped by a police officer who mentioned that they looked like they'd been tampered with as one of the stickers appeared to have been half peeled off and put back down. He let me go without issue, but suggested I take it back to prevent stops in the future. I made an appointment for exactly that. The appointment took about 5 hours because after 3 hours they had only cleaned the glue around the stickers. I explained more carefully and 2 hours later I had my new stickers. Overall I'm very on the fence about returning to Conicelli and we're now debating if we even want to purchase my wife a new Honda at all let alone from conicelli, whom again was my go to Honda service center for years. TL;DR Conicelli is far from the worst shop you can choose, but be aware you're going to have to put in some time and communicate clearly and quickly with any issues you experience. Their service manager is a great guy and very helpful, but like all large companies it seems like they are demanding more from their mechanics then can be done in the time allotted. read more

My experience at conicelli Honda was excellent. We are loving our Honda Odyssey The sales person David Stephenson was very helpful, friendly and very knowledgeable. He provided and deliver great customer service to us. Also the manager did excellent job with all the paperwork that needed to be done. Overall our experience at Conicelli Honda in Conshohocken PA was excellent. read more

Conicelli Honda - Car Dealers Near Me - Conshohocken, Pennsylvania

Today I had a problem needing to get a code for my radio to work for my Honda. I went into the service department and one of the service mechanics named Ron took the time to look up my code and help me with my situation. Although I did not purchase the car there, he was extremely pleasant and helpful. From the moment I walked in I was greeted with friendly faces and I would recommend them based on my excellent customer service experience. read more

Terrible experience. We found a car online and called to ask if we could test drive. We gave specific information on the phone about which vehicle. They said yes and made an appointment. We drove 45 minutes to get there, and when we arrived we were told the car had "gone to auction." So they had lied. They offered to show us other cars... but were NOT listening to our preferences. The one car I was interested in seeing we never found, after walking around the lot for 15 minutes just looking for it. The salesman was pushing a Highlander so hard- we had to say no about ten times and he still made us get in it to "look for the other cars"- it got downright comical. Finally we drove a Accord that had a loud clunk...clunk...clunk as it drove. We literally drove 20 feet before we were done. They wasted so much of our time. I found the whole experience intensely disrespectful. read more

My experience with Conicelli Honda was great from start to finish. The employees really care and work hard to find you the right car for the right price. I worked with Jeff, Kevin, and Tim in sales and they all were so helpful when it came time to value my trade-in, do some test drives, and crunch the numbers. Kristina in finance was extremely helpful and kind when I dropped in late one evening with questions and Oscar was very patient and knowledgable when I had a ton of finance and warranty concerns. I would definitely recommend Conicelli Honda if you're in the market for a new vehicle - they all really know their stuff and work to get you what you want and need. read more

We considered purchasing a certified used or a new Honda fit for our daughter. Conicelli had a decent selection of certified used with low miles. Once you show them that you are motivated to buy they are straightforward with a decent price. I thought they were fair. Regrets they were not the best price and could not match or beat the deals we were able to negotiate over the phone with other dealers. read more