Employee very rude .worst service ever .made me wait for receipt.i was only one thereread more

From the owner: The Storage Mall offers the best Self Storage in the Lockport area!read more

The place is nice and the front desk lady is wonderful and gets things done. Also she is very kind…read more On the other hand, the owner, who was not so nice at all and not professional at all when it comes to any complaints or customer service. That would be my only complaint, that's why I'm giving it one star because of the owner. Everything else there is good.

Nice facility and well maintained. Would be 5 stars if they had a garbage can or dumpster. Also…read morewould be nice to have a public garage sale at least once or twice a year like other facilities!

We utilized the Moving Doctors for my parents' recent move, and couldn't be happier with the…read moreexperience. They arrived right on time, worked hard, and finished slightly before the estimated time. They were also so patient and friendly with my elderly parents. Not the cheapest movers out there, but definitely worth the price.

I had numerous phone calls with Mike and we traded phone calls, texts, emails. I was asked to have…read morea person at the site where items were to be moved from. I was asked to have someone be there 30 minutes before the movers were scheduled to be there. I had queried whether to have the movers would like to utilize a basement bay or the front door. I was assured that the movers would prefer to utilize the front door. The movers had a 2 hour window and they never made it to the office in that time frame. They called 20 minutes after the window and said they would be there in 15 minutes. 45 minutes after the 2 hour window they called back saying that they were at the basement bay. I informed them that I was told that they would prefer the front door. It was not until 60 minutes after the 2 hour window that they made it to the office. It took them 15 minutes to move the truck from the back of the building to the front. They were pleasant enough. They moved the items to where they needed to go. I am not impressed that after all the communication there was time lost and more expense for us because of the lack of clarity between Mike and his movers. It cost me approximately $50 because of their lack of communication

this place does NOT good customer service and has very snappy employees. They also do not know…read moreinform you about any flaws in their storage units. If it so happens to rain all of your stuff will get wet if and they don't do anything to fix it or improve their units.Also there is a huge pothole in the front entrance which makes no sense because people need to take their U-Haul's and valuable stuff here. I am NOT pleased with this place do better!!!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 6104 S Transit Rd is no exception. Our Lockport storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near S Transit Rd and Robinson Rd, we're trusted by neighbors in Rapids, Highland Park, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Outstanding service and secure location with the very best rates available. Highly recommend for…read moreany storage needs you have, large or small.