EDIT: I've been charged AGAIN for a vacated unit. Six attempts to cancel my rental with no…read moreresponse. The site is clean and well maintained. I had a unit in their climate controlled building, and it was, well, climate controlled. My only issue is administrative. There is no easy way to end a unit rental. Their website does not have a phone number, and using the Contact Us form gets no response.

Wendy is fantastic. If you read no further than this, let it be known that she is an amazing…read morebusiness owner who cares about her customers. Once upon a time, I bought a couch while I was living in an apartment, and didn't have anywhere to put it. We had just bought a house, but we were at that in-between time when you don't quite live in the house yet, but don't want to haul a couch up the stairs to your apartment (PIVOT, anyone?). I called Wendy, she had storage, I put the couch in the smallest unit she could rent me and it lived there for a month until I got into my house. It was a short, but sweet experience, and I swore to myself that if I ever needed storage again, I was going to call Wendy. Fast-forward eight years and I had cause to use Room to Spare again. Only this time, Wendy had no room to spare. I checked. I even asked if she'd let me move some stuff into her basement for a short time. I honestly think if I'd begged, she may have given in and let me store some things down there. She's just that nice. Wendy didn't have any storage for me, but was so sweet on the phone and explained to me why things are the way they are. In this market, people are selling their houses quickly and then have nowhere to go. They move into an apartment until they can find a place, but then have to put all their furniture SOMEWHERE while they are waiting. Hence, all the storage units are being used. So no, I didn't get to use Wendy's services. She did offer to put me on her waiting list, but my need was immediate and I was able to put into place a backup plan. Oh, I should also mention that when I was first looking into selling my house, I stopped into Room to Spare to talk to them about packing supplies and them helping me sell some of my crap that I didn't want to bring with me to my new (downsized) place. The staff is so accommodating and kind and patient. I swear, one day I'm going to need to store more stuff and Wendy is going to have a place for me to put my belongings where she and her little storage angels will keep close watch over them. And if by chance I make it through the next few years without needing storage, I might just stop in anyway and bring her a coffee. She's just the kind of gal you can't help but want to make your friend. (Wendy, if you're reading this, what do you take in your coffee?)

Their rate when they called me back was significantly more than their original quote. Rate should…read morehave been $435. I had to pay $525. However, moving my items to a storage unit was an easy, enjoyable process. When I asked about the fee discrepancy, the answer was "tax". I think better communication before the fact would have solved these issues. If you use them bear in mind your items may be transported with others' and this could result in not enough space in truck. Make sure you make an accurate inventory before you call. Lessons from my experience. I still owe them $5.

Very good service and quick. Wonderful father and son team. Very careful with our house and our…read moreextremely heavy items. Highly recommended.

I'm recently hired them for a move this weekend, confirming them multiple times throughout the…read moremonth before the actual move. When I scheduled it I made it admittedly clear that they can't smoke cigarettes or weed while working with my stuff and they didn't listen. My stuff smelled like weed. Which upset me, I specifically stated I didn't want that around my stuff. When it was scheduled they were supposed to be at my home between 8:30-9:30am. Which they weren't, kept getting pushed back and back. They finally showed up at 6:45pm. The packing went ok up until them bouncing my washer, My dryer and freezer down the stairs. When they got to my new home my stuff reaked with the smell of weed. As they are bring in my family air loom dining room table one of the movers using the wrong bit to put in and most likely strip the screw in the table. They also lost the screws to my stand up freezer so I can't put door back on and lost thousands of dollars of food. Not to mention that my house and my garage smells like weed!! Definitely wouldn't recommend or ever use them again!!

From the owner: Choose Alpaca Moving Services Inc. for all your moving needs. Our experienced team provides…read moretop-notch residential and commercial moving services, including office and corporate relocations. Whether you need same-day or cross-country moving, we've got you covered. Trust our local experts for a stress-free and efficient moving experience.

I had a great experience with Bruno's Niagara Moving. They were very communicative throughout the…read morewhole process. The crew that I worked with were friendly, professional and took great care of my household items. I will definitely call Bruno's first if I need a moving company in the future.

Showed up right on time! Great job ,pleasant, polite, friendly. Careful and hard working no…read moredawdling. Great job! ​

I missing my PS4 and I was overcharged Bad I wouldn't be…read moreusing these guys not professional and when I booked them it was 195 for three hours but when they was done the tried to charge me 195 an hour all around bad business

horrible manners when sending estimates with the wrong inventory. no apologies when sending a new…read moreestimate with no changes, no answers regarding availabilty. I gave up after 3 emails exchanges with no answers no changes in the inventory and no apologies. their estimate is a long hurdle of legal binding agreements however... don't get fooled by their fee lower than other movers company it could become very expensive

Amazing service from our Friday move and Craig Kinch and crew ~ super attentive and did an amazing…read morejob protecting and getting everything on truck from my sons apartment to his new home! They never stopped and worked like an organized well oiled machine. One was loading, while one took things apart and one playing tetris organizing in truck. They worked well together and got the job done. What was also nice - we were quoted one price and because it was done sooner that made the adjustment that made it cheaper ! Great business strategy that would allow me to highly recommend Fisher North American in Hamburg for your next move !!!

We used Fisher North American this past weekend for packing and moving locally from a 3BR house to…read morea 1BR apartment. Thursday was packing day, and a crew of three arrived precisely on time and packed up our house incredibly quickly and efficiently. Friday was the actual move, and the crew was again punctual and efficient. They arrived around 9am and by 11:30am we were fully moved and unpacking. We did a virtual walkthrough a couple weeks prior to the move so they could give me a ballpark estimate, and the final price wound up being about $30 under the estimate; pretty damn close. The best endorsement I can offer: I had a remote meeting Friday morning as the moving started which I took in the backyard so I was out of the way. I kept seeing my husband wandering around out of the corner of my eye, so I muted my audio to see what was wrong. His response? "I'm bored. There isn't anything for me to do, they're just taking care of everything." They really went above and beyond -- helped bring a bulky arcade cabinet that we weren't moving up to the garage from the basement, and even assisted with arranging the placement of rugs in the apartment so they were sorted out before piling on furniture and boxes. When we got settled and unpacked in the new place we found not a single thing was broken or damaged. I was impressed that beyond their obvious competence everyone was extremely friendly and easy to work with. I would unhesitatingly recommend them to anyone looking for a painless moving experience.

Dante of Kiper Moving and Transportation did an awesome job assisting with moving office furniture…read more Friendly and responsive. I would definitely use them again.

UPDATE (as of 5/31/22): I received a called back from their office today to give an explanation on…read morewhat happened which was good to hear and the company did offer to cover some of my expenses. I was apperciative for the outreach and professionalism and change my original review score because of this experience.