I am someone with mild hearing loss in my left ear while having 4/10 tinnitus in both ears. The…read morehissing mist sound got louder over the few years due to ignorance of going to places with very loud music. Or just me not reacting in time when exposed to places with speakers playing really loud music? These people are the exclusive specialists you should see if you have concerns with tinnitus of any kind. They will pull all of the important hearing tests and properly educate you about tinnitus so you won't believe stuff you see online. I now carry around ear plugs attached to my keys everywhere I go. I may not be able to control random loud sounds outside but I can control how I react. By putting on ear plugs the instant I know loud noises are coming, and living cautiously by not going to places where I know the noise/music is loud.

Dr. Patty is categorically the finest example of what a healthcare provider should be. In fact, the…read morewhole practice is. Every interaction, from scheduling an appointment, to experiencing your first consultation, to the customised and meticulous nature of the solutions to your hearing needs, is handled with such care, empathy, and authenticity. Dr. Patty is EXTREMELY knowledgable and has the rare ability to connect with her patients on a human level; leading to you walking out of every meeting with a profound understanding of the complexities of your ear and brain's anatomy as well as peace of mind knowing your needs are being met at the highest possible standard. In my case, I went in searching for custom hearing plugs as I experience some very loud environments with my job and in my day-to-day life. Dr. Patty sat down with me and walked me through every step: educating me on how the inner workings of the ear, the methodology she has honed to create the custom mould, and how to find the ideal reduction in decibels that would best suit my needs. You are also given the option of picking from a variety of colours! Dr. Patty then brings you back in for a fitting and followup to ensure the plugs are the perfect size and achieve your protection needs with a comprehensive audio test (If you're lucky she will also bless you with a plethora of fun animal facts!) I am blown away by the level of care I was provided with. To Jalisa, Melissa, and Dr. Patty, thank you SO much for being such amazing people and for all of your time and help. To anyone looking for treatment for their ears (or preventative measures to protect your hearing long term like me) look no further.

I highly recommend Mr. Tang for all your hearing aid needs. He is courteous and very knowledgeable…read moreand gets problems solved quickly.

I would highly recommend this business to anyone with hearing issues. Excellent quality, service…read moreand honesty.

I had to get an audiogram quickly and they gave me an appointment within the week! The receptionist…read morewas nice when I entered and I was taken back within minutes. The front area was nice and clean. The test itself did take some time, but once it was completed, the results were thoroughly explained to me in words that were understandable. I would go back here if I needed another hearing exam, and I definitely recommend it.

They are the nicest and most accommodating folks! After finding out that I am traveling…read moreinternationally for three weeks and that my insurance company was not very responsive, they gave me a loner for the three weeks until I come back. After receiving my hearing aid, they were very patient explaining all details and adjusting the software to my needs. Very professional and very personable. Cannot recommend them more.

New hearing aids, third pair: l have been taken care of with all three of these pairs of hearing…read moreaids by Yesenia. Always great experiences. With this third pair and a new manufacturer, a little more adjusting time has been necessary. I will now have a new provider as YESENIA has gone to a new position with the city of Santa Clara. I am very happy with all the services and help have gotten from YESENIA and I wish her the best. The product and help I have received from COSTCO hearing at the Senter Road store in San Jose has always been great.

Joanne and Abby are great!! Very knowledgeable and very nice…read more I highly recommend this place.

Christine Throm was so informative on explaining the options I had with my severe hearing loss. I…read moreasked a lot of questions and she always gave me honest answers and we came up with some good options. It's a great office .. you can be reassured you will always get the help you need no matter what your hearing loss is. I highly recommend them!

I've been served by Dr. Throm and her staff for about 20 years or so - my husband too. She is not…read moreonly very knowledgeable, but personable and friendly - and most important to those of us beyond 75, so patient in explaining how these little miracles in our ears work! Excellent follow-up, and she has a program to finance those $$$ hearing aids. I would add a sixth star if I could!

I've been bringing my mom to this Hearing Life on Thornwood for several years now. Lori takes…read moregreat care of my mom's hearing needs. My mom got hearing aids here and we come back regularly for hearing and hearing aid checks. The staff is always very friendly and accommodating with my elderly mom. The office is clean with coffee and candy in the waiting room, and we've never had to wait long to be seen. When my mom has had issues with her hearing aids or with the app, I call and they get us in quickly and resolve all issues for us. I confidently recommend Hearing Life.

I took my mom here to get her hearing aid replaced. Was easy to make an appointment, and they were…read moreon time and ready when we got there. They did a hearing test, and reviewed the results with us. We decided to keep the existing hearing aid she had, but got one of the repaired. They were so patient and knowledgable and helpful with her and we felt totally supported. I would 1000% recommend these guys.

Exceptional Service for our 86yr old mama!! From the moment…read morewe called & inquired Making appt & getting confirmation Welcoming smile from the lovely ladies in the front office From complimentary cleaning old hearing aides, To thorough,advanced testing, & equipments Getting suited for new ones Ethan being attentive & knowledgeable We thank this place for being amazing the way they are!!

Pacific Hearing Connection has been wonderful for my family member who has profound hearing loss…read more It's a bit of a drive for us, but the care and support we receive make it worth it. I'm always able to call and come in the same day for things like a tube replacement, which has been incredibly helpful. The staff is very knowledgeable, caring, and you can truly tell they are passionate about what they do. Appointments with the doctor can sometimes be difficult to schedule, but the team's dedication and expertise make a big difference. They have provided my family member with the best hearing aid options available and continue to offer great support. We truly appreciate the care they provide.

I've been coming here for my hearing test for the last 4 or 5 years and this week I was scheduled…read moreto come do another hearing test. My doctor told me about making an acrylic mold for my hearing soda so they'd be less uncomfortable or ticklish in my ears. They made another appointment for me to come back and to bring my hearing aids so I did today and I came early but when I asked them where my hearing aids the girl named Abby or something told me it was being cleaned and the wire on my hearing aids were replaced and so I asked to see my hearing aids and I wanted to speak with the doctor who saw me a couple days ago. But instead of letting me talk to her, they lied that the lady who came after me was here first or her appointment was first and it wasn't first come first serve. So they gave my hearing aids back but it looked different than before so I told them about that. Then lied to me once again and said okay nothing was done to my hearing aids. Then another lady who also worked at the reception desk but more to the left approached and fake apologized on behalf of the office and she was basically trying to get me to shut up and go. She suddenly said she had to contact insurance because the mold the doctor offered to get me suddenly needed to be approved by insurance, another lie. So they made me come all the way here even though my house is far away and I was stuck in traffic and I got here and they all started to lie and give me reasons and tried to blame me for their own miscommunication.

bad personal bad attention Maria de appointment desk very rude and not Professional I report to…read moreMedical .never ever going back there.

They tested my uncle. Very professional. Would recommend. With my uncles insurance provider they…read moreweren't able to work with what he had. They pointed us in the right direction and still honored the appointment. Awesome service. Call us back as well. Saw him even on Christmas Eve, the front desk was helpful, gave him the paperwork ahead of time. She was very personable. John, the audiologist was helpful. He related to my uncle by music. I guess the brand is a Starkey brand. Other brands may be able to program other hearing aids as well. I believe they used to be hall hearing which was a good provider of hearing aids in San Jose's a while ago. Thank you again!!!!

After more than 10 year of going to these folks, I will never go back. My hearing aids are 4 year…read moreand 3 months old and one was having an issue. I made an appointment to have it looked at and they did nothing to really troubleshoot the issue and tried to feed me some BS about aging electronics and stated the manufacture probably wouldn't service it. Then started pushing me to buy a new set when I stated I was here to have my device serviced they then asked if my insurance had a benefit that could be applied to my purchase of new devices. When I told them I was walking out and why they said nothing. After leaving my hearing in a dehumidifier for an extended period it seems to be working fine again. Caveat emptor! (Buyer beware!)