We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Had utilized their services to professionally install home theatre as well mount a large TV as well…read moredo TV swap outs. Ken, the owner provided the estimate after seeing work which I requested for. Overall experience with Ken was great - clean, experienced, quality work. Would definitely recommend Paramount Home Theater.

Ken showed up on time but spent the first 30 minutes talking about the antique table saw in our…read moregarage and complaining about his wife. Then installed the TV higher on the wall than we wanted because "that's the standard". Talks a lot but doesn't listen. The Internet went out for 15 minutes so he didn't' complete the setup as described in his service. He just left with finger and hand prints all over the screen. Bought the saw for $120 but only paid $100. Came to pick it up and said I agreed to the height even though having not completed the setup. I asked what I should do to get it lowered and he just left. Should have known when All reviews were 5 stats and old.

Rozel installed some CAT wire connectors for us to enable whole home ethernet. He completed the…read moretask quickly and cleanly. His price was very fair. I will definitely use him again if we have anymore ethernet / audio / AV projects. Thanks!

We had an amazing experience using SoundWise AV & Home from my initial meeting with Mr. Rozel to…read morehelp me achieve my seamless clean instillation of 70" mount Wall TV, he suggested the best equipment such as the receiver, AMP, Apple TV in addition to all of my other equipments. He also suggested a nice steel cabinet Rack to keep all my systems clean and organized, I love the WiFi remote one simple remote with configuration to switch from Apple TV, Cable, to video and etc.. he also added our favorite channels. He is just super amazing extremely diligent very professional most importantly to me is his honesty and passionate about taking care of you ensure you are happy. In addition he setup two Nest units in my house, Sonos speakers and ran all the ceiling wires throughout my house with separate control volume switches we have an amazing sound system now including speakers outside. My kids and my wife loves watching movies at home now I don't remember the last time we went to movies. With the super clean setup and crisp sound system move nights every weekend at my house. He took his time to research the best products not only that his email communication to me with the detailed information for me to look at the reviews he was not forcing to purchase a product wanted me to be happy with the end result. Thank you so much Rozel and your team we appreciate it very much for going above and beyond and your continuous support that I continue to call you guys for additional stuff.

7/13/2017…read more Brian purchased 3 great TV's and installed them in our new townhouse...he and his crew were respectful of our home and accomplished their work in a day...They explained everything to me..which at 70 years of age..was a challenge for him LOL...and we are So pleased i checked the pricing on the TV's and Brian's was VERY competitive i would recommend them to one and all

Being in the customer service field and understanding the importance of it ,I had done my research…read moreand read the reviews and have to say they don't do this man justice. He provides the highest level of true professionalism and quality of work without compromising or short cutting. No BS. He is a solid straight up person that makes you want to keep finding stuff for him to do just because it is so hard to find someone like him who cares and has a great work ethic. His time and talents are greatly appreciated and you would be lucky to use his services.

All I can say is this is exactly what you expect from a business. Knowledge and the capability to…read moreexecute. I thought I could have done my sound system on my own but I'm so glad I hired John instead I'm not so foolish after all. I'm absolutely grateful to have had this project go so seamlessly.

John Dewey and HPAV is the best Audio/Video company I've ever worked with. After decades with…read moreanother AV company, I switched to HPAV . Why? Because John's knowledge, dependability and access are second to none. He's provided me with quality work and products and is on top of all technology industry trends. His calm, patient demeanor makes him a pleasure to work with. I give John and HPAV an 11out of 10 and unequivocally recommend him for any AV needs!!

We bought a home with a private movie theater already installed, and of course, shortly after…read moremoving in, some of the equipment stopped working. We found Aaron on Yelp, and he was fantastic! He came over, reviewed our entire setup, quickly identified the issue, and helped us consolidate and simplify all of the equipment. He installed a new processor and took the time to walk us through how everything worked so we could actually use and enjoy our theater. Aaron was knowledgeable, efficient, responsive, and incredibly helpful. His pricing was also very competitive. We had a great experience and would absolutely use him again!

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Greg and his team at Smart Home Security Control have been amazing to us for nearly ten years…read more We've installed multiple cameras in our small business in Walnut Creek and haven't had a single issue. We recently updated our camera's to HD and his team worked fast, efficiently, and they're always willing to assist with any questions or concerns. The iDMSS phone app is the best feature, with crystal clear viewing and easy to navigate controls and playback. Thank you Smart Home, we can't wait to continue doing business with you!

I fully intended to go with another company but am I so glad and grateful that I found Greg and…read moreSmart Home Security Control instead! I had a couple of TV installation needs - one simple and one which was more complex.  A friend recommended a company he used which got good Yelp reviews.  So I was pretty much sold on that one.  But communication was lacking so I submitted a Yelp quote request for other businesses. Greg then reached out to me with specific questions to understand my needs and gave me options I never even considered.  He then asked if his installer Carl could drop by my home to make sure the installation was possible even before giving me a quote. The other businesses just sent me quotes which were vague and some of which were very expensive. Customer service and communication are so important especially for services in your own home.  Greg was involved every step of the way and invested in making sure I was getting what I wanted.  He answered all my questions promptly and in such a friendly manner.  Scheduling the installation appointment was a breeze.  On the day of installation Carl communicated with me about when he would arrive.  Carl was very professional and followed all COVID precautions.  His work was fantastic and I could tell he was experienced and dedicated to doing a good job.  He also installed a heavy wall hanging which I am pretty sure is a "menial task" for this company.  But they were kind enough to go the extra mile. I am very pleased with how everything turned out.  I had confidence in them from the beginning but until the job is complete, you never REALLY know.  Now you know - they are top notch.