Zero starts if I could. Terrible company takes advantage. My septic was pumped and I was advised…read morethere would be an additional 250 charge to clear the line of which I WOULD NOT BE CHARGED IF IT DIDN'T WORK. That was what I was told in person, my daughter was on the phone. There was no specification of what line was being cleared, no specification that there was any stipulations on the refund. The guy simply said if it doesn't work I won't charge no small print disclosed. My toliet worked but all the sewage was backed into my bathtub( see picture). Thats what was in my bathroom when he finished. Doesn't look clear to me, now I am no plumber or septic pro, but come on. They offered a good faith refund of 100. I'm confused they said if it didn't work it would be a 250 refund not 100. Do not use! Do not recommend! Rip off!!! Zero stars.If you are not a plumber then you should not say I will clear the line for an additional 250 and if it doesn't work I won't charge you. The right thing to do would be to say you need a regular plumber if you couldn't do what I needed. Not charge me almost 1000 dollars to not fix the problem I wanted addressed. We talked on the phone also got bombarded by you and your wife via text. There is nothing more to talk about maybe you will be better and more clear and concise or just do the right thing and refund the 250.

Highly Recommend this company. The owner Brad called me straight away to discuss the problem…read more Repair estimate and scheduled service was great. Everything was taken care of promptly and as estimated . When dealing with a septic issue it is very stressful - you definitely want to have someone that Knows what they're doing and has all the proper equipment the guy comes prepared.

Matt is flat out INCREDIBLE! We were in a bad spot because our septic system backed up into the…read moredownstairs tub and toilet due to poor maintenance on our part. He came over and helped me locate the tank that evening using a probing rod and even helped me dig to try and find it. We found it, I dug up the two square lids that evening and he came out the very next morning to pump it. Well guess what, those lids were fake or abandoned because we pulled them out and there was nothing but solid concrete underneath. We saw something that looked like part of a round lid extending out from the hole that I dug. AGAIN he helped me dig in rock hard clay soil and we uncovered the true lid on the solid side. He got it pumped and back up and running that morning. He even came back a third time once I exposed the other round lid. This guy is AMAZING! Please support this company. His customer service is unmatched. He could have easily financially taken advantage of us because we were in an emergency situation. This was not the case. His prices were right on par with every one else, if not better. Matt is your guy. Don't even bother calling anyone else. You won't be disappointed. I will be recommending him to everyone I know!

This company gave an incorrect inspection for the house we bought. His excuse was that that his…read morebrother did the inspection and he is no longer in contact with his brother. He gave a passing inspection on the septic when there was water coming back into it noted in his notes. They also incorrectly identified our septic tank as a single chamber tank with no baffling. This was discovered by multiple other septic professionals.It in fact is a double chamber tank with baffling. This shows they never even uncovered the whole tank to do the inspection. I would never recommend this company to anyone I know

Sweet septic helped me get a report for my home. They answered my questions and I was impressed…read morewith how kind and organized the lady was at the front desk.

They were out quickly and got the job done efficiently. No hassles or delays. Will use them again…read morein 5 years.

Summary: Very knowledgeable, professional, no upsells, and a pleasure to talk with regarding our…read moreshower pan drain replacement. Phone: 530-417-3074, Ask for Matt. Recently, my wife and I called Matt at Main St. Plumbing via a referral from one of our good friends. We were trying to decide whether to replace our 25 year old Jacuzzi shower pan that had cracked (due some underbelly softening), or to get it repaired and resurfaced via a fiberglass redo, and just have a new drain and seals put in. After chatting with Matt (via a phone consult) and sending him some pictures, it became quite evident that the original drain pipe seals, crown nut (missing), and surrounding flange seal had failed. That has most likely caused the under-pan softening (water damage) and eventual cracking. While that isn't great news, knowing this information (based upon Matt's expertise), has prevented us from spending a couple thousand dollars trying to repair and resurface the fiberglass pan only to have the cracking problem reappear (i.e. a waste of money). Matt was easy to talk to, very knowledgeable, and had seen this problem before... As such, he was able to guide us in the right direction. We will surely be using his plumbing services after we get the old shower pan removed and replaced with a new one. Thank you Matt for sharing your valuable expertise with us. Much appreciated!

Matt who is the owner, is a superb plumber who goes the extra mile for his customers. We had him do…read morenormally required maintenance on a tank less water heater he did not install. A year later the tank less water heater had a major failure, it began screeching and was expelling large amounts of water from a drain pipe. This happened at 7 pm. We called Matt and he immediately called back,he walked me though how to shut it off and re route the water so we had running cold water. There was no charge. He went the extra mile even on a major component he did not install, and saved us a lot of hassle. I highly recommend Main Street Plumbing because Matt routinely goes the extra mile for his customers. Matt takes care of his people. In contrast when we called the company who installed it, they would not call back that evening unless we paid the high emergency rate.

I had called this company once before, so I already knew they were reliable. They responded…read moreimmediately with a callback and arrived the same day, within just a few hours. What impressed me most wasn't only their fast response time, but the outstanding service from the young man who came out. He took the time to patiently explain how to prevent future backups--simple, easy steps that are completely avoidable, even with my limited mobility. He even sent me a picture of the items I should keep on hand to stay ahead of any problems. I was truly pleased with both the quick response and the thoughtful, helpful care I received. Highly recommend them!

I called Ned Carnett Septic Service because another company I called first was very rude to me…read more Carnett's was very nice on the phone and I was able to set up an appointment with no problems. John came out today and dug up our septic tank this morning, and he was very helpful in answering all our questions. We got to watch the whole process (digging up the covers, pumping, and all that goes with it). John was a hoot to work with, and made us laugh throughout the process! Our tank hasn't been pumped in 10 years, and he said it looked good for such a long time. We're going to have risers installed, so we can make their next visit even easier...Great father and son team family business. Very friendly service, and good value for the cost, too. We highly recommend them- No Shit!

Extremely helpful and professional and goes the extra mile to complete the work in a timely manner…read more Very nice guy (Craig).

From the owner: The ability to adapt and overcome!!read more

Great quality service! Prompt with timely scheduling and good experience overall. Would recommend…read moreTK family and friends.

A very experienced company that offered the full range of services around septic: installation of…read moresystems, maintenance, repair. Their charges seem reasonable.

I reached out to CG Plumbing after noticing the small metal cylinder by my kitchen sink was…read moreleaking. When I explained the issue over the phone, Chris took the time to let me know it was my dishwasher air gap and that it was most likely leaking due to a clogged garbage disposal hose. That ended up being exactly the problem. He was able to come out quickly and fix everything with ease. The fast response time, professionalism, and overall great service really stood out. CG Plumbing will definitely be my go-to for any future plumbing needs. Highly recommend!

Very quick response time to come out and install shower kit and Jesse got the job done. Very…read morecourteous and professional, and I will definitely put them down as my go to plumber from now on.

I was very happy with the service I received from Michael B. I initially hired this company to…read moreclean out my septic tank, but upon arrival he realized after he got here that it was a much bigger project. Michael did such a great job working till after dark to ensure that my septic tank was repaired as well as removing lots of roots that surrounded the tank. He even marked the location of the tank so it's easier for the next time around.

Just needed a routine maintenance pump, and Pump & Dump was able to get us on the schedule the next…read moreday, although they offered a same day time slot. Chris showed up during the scheduled window, but his truck was too big for our property. He immediately radioed a smaller truck, who rerouted in order to come service our septic. Mike and Ryan were efficient, professional, knowledgeable and friendly. Total price came in under what I was quoted (which was nearly half of what I was quoted by another "well known, large" plumbing company). Would definitely recommend Pump & Dump!

If you're dealing with septic issues in the Placerville or El Dorado Hills area, save yourself the…read moretime and just call AC Septic Service. Jeremiah is the real deal. We had a unique situation where our septic tank was tied into city sewage as a backup in case of power outages, since it sits lower than street level. Not a standard setup at all. I called dozens of companies and most either couldn't handle it or didn't have the equipment. Jeremiah did. He's one of the only guys I've come across with over 300 feet of hose, which made all the difference for our setup. That alone separates him from most of the competition. But beyond that, he actually knows what he's doing. No guessing, no hesitation. I've been using him since 2020, and he's been consistent every single time. Shows up, gets the job done, and does it right. Pricing is fair, especially for the level of service and capability you're getting. You're not being overcharged for someone figuring it out on the spot. If you're dealing with septic work, especially anything out of the ordinary, call Jeremiah. You won't regret it.

I don't know where to start about how bad this company is. My house was for sale and the buyers had…read morethem do the inspection. They took 3 days to find the tank (after I told them where it was - but what does a girl know?) Then when they crawled under my house they left a trail of debris. Icing on the cake they broke the lids during the inspection. AND I paid the owner for a perc test ( paid 60 and it costs 40) for which he never even got. I actually got work done for double their quote to make sure it was done right. They are incredibly disorganized. Avoid them!