The Precision team installed a new Goodman AC unit recently at my house. It works BEAUTIFULLY…read more keeping the house very cool but there is a slight pulsing noise I still hear from the compressor. Tim and Eduard (and others on the team) have been and are working diligently to help quiet the noise down for me. I am unfortunately sensitive to noise. The entire team has been VERY prompt in addressing my issues and in coming out to my house. We are almost there in dampening the noise a little further. This team is wonderful and cares deeply about having happy customers. I am so appreciative!

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

First off Steven Conner was great with explaining the whole process and what I needed and why, his…read moreattention to detail with the placement and clean looks was impressive. I can't say enough about the install crew Cole, Tyler and Justin, they were great because they took the time to explain any questions i had during the install and were very professional. I will be using comfort connection for my next project and would not hesitate to recommend them to anyone, overall a great experience!

technician Jeremy from COMFORT CONNECTION is reliable and honest. He troubleshoot & diagnosed my…read morehvac. He found the air filter were very dirty. Compared to the previous hvac ac company. they troubleshooted my hvac unit. "stated the line has no pressure and leaks" (Needs repair)

Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

Bathroom exhaust fan installation. The first appointment had to be rescheduled which was fine;…read morehowever, there was a misunderstanding of what I wanted done. They quoted for exact replacement which clearly was not what I asked for. New quote was more than twice as much as original estimate once they found out they were installing an upgraded fan. I wanted two fans installed and only ended up installing one fan for about the same price as the original estimate. Minus one star for the communication issue but otherwise the installation went well and now I have a working fan instead of a hole in the ceiling. I appreciate their flexibility with installing a fan they didn't sell me which saved me money in the long run.

Within 4 hours of me reaching out, my AC was running again! Quick response, quick window available,…read morequick arrival, quick diagnosis, quick fix (that was more complicated than what we could do- quick doesn't necessarily mean easy). Thrilled!

The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

Outstanding experience with these guys! They were at my home on time, ready for action, and figured…read moreout the problem quickly. My mini-split problem had a couple possible solutions, Kurt helped me decide on the right way to go - which also was the lower cost option. The problem was solved in under 2 hours! Really great experience, will definitely use them again as the need arises.

Kurt and his team at PDX Heating & Cooling were fantastic. Very accessible, super competitive…read morequotes and were ready to go above and beyond to make the job a success. I would certainly recommend this business for your HVAC needs. *Military friendly business*

I highly recommend Grace Heating & Air. Holly Grace responded to all of our questions in a timely…read moreand very professional manner. We had zero glitches from start to finish. Their staff is so friendly, and hard workers. Our contact for the installation was Isaac and he was fabulous! He kept us updated from start to finish!

We replaced a 32 year old furnace and A/C unit with a modern heat pump and a backup furnace. We…read moretook 6 local bids for the job. Grace came in as the lowest bid, but that is only partly why we went with them. Their communication was excellent. Isaac did a great job of helping me understand what we would be buying and how it would work -- how it would be different from what we had, but would be very efficient. They were on schedule installing it and took care to explain everything to us. They are also doing the Oregon energy rebate paperwork. The other bids were not interested in doing that. I think the best review for a business is: "Would you use them again?" The answer is: "Definitely."

Central Heating & Air stands by its customers and goes the extra mile. Our Bryant heat pump system…read morehas been great and working reliably since it was installed two years ago by Oleg and Vitaliy, the two owners, and their assistant, Mark. We chose that system because it gave us the alternate brand of Carrier, at a competitive price. But now, suddenly, the system went down, maybe because of a power surge. We don't know. But on the same day of our request, Vitaliy came and checked it out, ordered parts, tried to get it running in backup mode, but that wasn't going to happen. But he went the extra mile and then some. He was here on a holiday weekend, without complaint and got us working again. Another bonus is that he's a really nice guy and a very responsive communicator.

My furnace went out, and Oleg was there to give a quote the next day. The installation happened…read moreonly a few days after. Clear communication as well. Thanks, Oleg.

The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

I have used Dekuxe heating for several years now after my last repair/maintenance guy retired. I…read morehave an old oil furnace and had to have a major part replaced this year. Ayden was my tech and had remembered my place from before. The major part being replaced he gave me good advice and some ways to save money on the new part. I'll keep using them when needed.

We needed a professional to come check out our AC . The problem was explained, and it didn't take…read morelong before it was fixed. We expected to pay more, so we were really surprised to hear the final price. Thanks again, Austin!