Fantastic stay, even for just a night. Room is wonderfully laid out and furnished, down to in room snacks, drinks and spirits. The entire place was clean and staff was over the top friendly and ready to serve from the valet to the front desk to wait staff during our conference. Conference facilities were top shelf as well. No complaints, suggestions or ideas on how to improve. Just keep doing what you're doing! I'll be back! read more

One of my favorite places to stay when in Indianapolis. If you are looking for quick and friendly service, the Conrad's staff has it down to a science. There's free wireless internet throughout the hotel. The hotel is near the Circle Centre Mall and the Arts Garden. The Conrad, in my book, certainly lives up to it's 5 star rating. Rooms - well appointed if a little on the small side. A nice king size bed with plenty of pillows, a loveseat, 2 chairs, a desk and a dresser round out the furniture. There's also a 42" plasma HD tv on the wall and a DVD player in the dresser. In the bathroom there's a stand-up shower, full tub, sink and a 15" flat screen tv. The mini bar has coffee and tea available, as well as snacks and drinks. Restaurants - I only ate breakfast at Vitesse, their casual restaurant. I had the continental breakfast each day I was there. I didn't eat at the Capital Grille. read more

Five star! Absolute five star! For a gym in a hotel it is 1000000 times better then anywhere out there. read more

Conrad Indianapolis - Quite and relaxing pool! - Hotels Near Me - Indianapolis, Indiana

Management reached out and took care of the situation promptly. Thank you Greg for handling this situation with superior customer service.

This is the first time I have ever done an event or stayed at the Conrad, and I can honestly say that nothing could have gone better. The staff is extremely kind and considerate. Had a quick conversation with one lady about an upcoming trip and for the rest of my stay she would ask me if I was excited to go. They are a real class act and well worth the money. The rooms are impeccable and the proximity to everything happening in the city makes it an ideal location to experience what Indy is all about. The hotel itself doesn't have a restaurant or bar but the Capital Grill and Tastings are attached to the lobby. Thanks again to the entire team at the Conrad! read more

Two things - first, the service at this hotel is top rate. From the valets to the conference planning staff, we were treated like royalty through and through. The bad? There was a fire alarm on my second night there. I walked down the stairs from the 10th floor, as instructed, and got to the bottom only to be stopped along with 30 other guests and a single staffer. We were locked in the stairwell. We couldn't exit on any floor, or to the lobby. No exit to the street. We were trapped for a good 15-20m before someone responded to the staffer's frantic radio calls. That could have been DEADLY. Totally, wholly, completely unacceptable. read more

I had the opportunity to stay at the Conrad this past weekend for the Big Ten Championship game. Phenomenal property which reminded me a lot of the Conrad in Chicago, which is also excellent. I travel extensively for business, so I've stayed in hotels of all sorts, and this one checks all the boxes. Everything you need is right here. Friendly and attentive staff, clean and modern/luxury rooms, combined with a perfect location make this hotel a winner. From the Conrad I was able to walk to every major restaurant/venue in the city, and it also has the convenience of being attached via Skywalk to a huge mall, as well as a variety of other hotels and restaurants. If you're a business traveler or someone who is coming to Indy for a convention or sporting event, I highly recommend this place. Also, if you can, try to book in advance, as it books up quick given everything it has to offer. It was a pleasure staying here, and I really hope I get to come back this April for the Final Four. read more

We attended the Conrad's Easter Brunch, and were deeply disappointed -very dirty heavily stained table cloth from earlier sittings - bland, unimaginative foods - stale/dry/mushy food that's been sitting out for 24 hours probably - And to boot, after charging $50 per adult (which we knew would be the price), they added a $20 "service charge" to our bill. For just two people!! Service was good, and I would probably have left a 15% tip, but adding a mandatory $20 charge (for a buffet)?? This mandatory charge was not mentioned anywhere by the way, not in advertising, not at the entrance, not by the table, nowhere. It just appeared on our check. Having had Easter brunches at hotels all over the country, this was by FAR the worst, and grossly overpriced with a large unadvertised mandatory service charge to boot. I'm happy to pay $50-60 for an Easter brunch, or even more, but not for what the Conrad offered. Deeply disappointing, really put a damper on our Easter Day. read more

This is still the nicest hotel in town. We've stayed here a half dozen times or so and about an equal amount at that other new hotel to the west, and I still like the Conrad for the extra touches they provide. For the record, we are loyal Marriott peeps. I'm talking 175 Marriott nights last year. We don't stay at Hilton properties often, but if we are going to stay at one in Indianapolis, it's going to be the Conrad. The service is exceptional, and the rooms have those extra little touches that are missing from the other hotels in the area. It feels more personal and not so much like a convention/next-guest-up hotel. read more

This hotel was beautiful! The staff was so friendly and helpful with every encounter that I had with them. One thing that I left about this hotel was that they have pillow service where they will bring complementary pillows to your room so that you can try out different types of pillows, and yes there are more than one type of pillow for you to try. Extra touches that this hotel has to offer really make their guests feel like they are being treated like royalty. The pool was Set at a perfect temperature and even though I arrived at 6 AM to do some swimming I was the third person that was present in the room at that time. read more

Best bar visit ever, great bartender (Christine), helpfulness and attentive, will revisit again. Thank-you for having such an great staff. read more

One of the best hotels in the Indy area. I've stayed at this location a couple of times, but have never had an issue during any of my stays. Truly 5 star service! read more

I attended a pretty large holiday party at the Conrad and it was fantastic. Great food, the best formal service I've ever seen. Food delivery was a seamless dance that quickly moved from table to table. The dinner, drinks, banquet room, etc. were all top notch too. read more

I stay in a lot of hotels because I occasionally travel for my job. This Conrad is smack in the heart of downtown INDY. As a matter of fact, it's much more in the mix than the new JW Marriott is. They lobby is fantastic and I should mention the room was on par with other Conrads I've stayed at. First Class all the way. However, there was an incident during my stay that should never happen. I checked in around 5pm and was given my key. I went up to my room and everything looked fine until I got over to the minibar. There was a half enjoyed bottle of pinot noir sitting there with the cork half in it. I went down to the front desk and notified them of it. They seemed to not really care or offer to come up and remove it. This is supposed to be the best hotel in Indy! The frustrating part is that you wonder what else they forgot to do in my room... read more

No paper towels!! the baskets are for the towels, i Loved that! I'm easily entertained, discovered they have FREE art shows in the Alcove & on the 2nd floor ............Truly enjoyed that , Lee & her staff could not have been more helpful next show First Friday 9/7 read more

The staff was very helpful throughout our stay. We loved the amenities. The pillow service was a nice touch. We had fun with all of the "choices" the hotel offers. We did notice that many of the details were in need of some updating-- from the lack of smart TVs to things like the room service binder starting to fray and fall apart. It took the cleaning staff until early evening to make up our room when we had been out for most of the day. No stock in the refrigerator when we got the key (they hadn't had time to restock since a large group had recently come through). Overall we had a nice visit and left relaxed and rested. We would love to see the Conrad update their amenities to bring it back to the opulence it boasted 10+ years ago. read more

This is a great hotel. Nice rooms, great food, nice views of Monument circle. Quiet, room. The staff is very professional, very nice, on top of things. The location in Downtown Indianapolis is perfect. The hotel is not cheap. but it is worth the price read more

This has to be the best hotel in Indianapolis. We arrived to find a beautiful lobby and a Capital Grille next door. When we checked in we were asked if this was a special occasion, and since it was sorta a belated anniversary trip but really a "omg, we're having a baby in a month and we won't be able to go anywhere again" trip, we answered that it was our anniversary. The prize was a free breakfast at Capital Grille the following morning. The room was immaculate, with a nice sitting area, and even a television in the bathroom! The staff was wonderful, as upon our return from Fogo de Chao (only 2 blocks away), the room was nicely dimmed for the close of our romantic evening. Breakfast was great and we were very sad to leave the Conrad. This is one of only three Conrads in the US. We have only one more to go! read more

The Conrad would have gotten five stars if it weren't for all the problems with my reservation. Then when I finally got a room they checked me out the next day and I still had one more night there. After all that was settled, I enjoyed my stay. Actually, I loved my stay. The bed was ohhhhh so comfy. I had a great view of the city from my room. Every staff member with the exception of the front desk guy at check in was pleasant and very accommodating. I loved the over sized towel in the bathroom, the dual shower head and the bath products. Excellent location. The valet was on top of everything, we had our car ready to go whenever we needed it. The food was fantastic. The fitness center is open 24 hours. If you work out on "off" hours, you'll be fine. I had to wait for a treadmill at 6am. However, if you want a cold bottle of water, head up there, you'll find one in the fridge. I just wish my check in experience was a tad better. PS thanks for the toothbrush read more

Been here twice over the last year. What an excellent location being smack in the middle of downtown indy. This hotel has a great wine bar / restaurant as well as Capital Grille attached to it. The hotel is definitely above average with service and cleanliness. Rooms are up to date with amenities and technology. Also good looking hotel with keeping the classy look. I will always choose this hotel when in downtown Indy. read more

Beautiful hotel in the very center of the city. The fact of being chosen by such celebrities as the Rolling Stones to stay while on tour- it definitely sais something about the hotel. Glamorous portraits of various rock n roll stars are decorating the lobby. They have SPA and fully equipped fitness center with few cardio machines and weights. Indoor sky blue swimming pool to work out or relax. Pretty good room service menu. Cozy and spacious rooms. Breakfast a la cart downstairs at the Capital Grill restaurant which is located at the hotel building. Valet parking. Walking distance to all Indianapolis sights, restaurant and the mall. One thing that we didn't like that possibly we were bitten by the bed bugs, cause the bites seemed exactly like of the bed bugs. But the manager assured us that they checked the room after we checked out and didn't find any. So... Except for this incident everything else was exceptional:) read more

Conrad Indianapolis - Photo of Mick Jagger in the lobby, at the concierge desk - Hotels Near Me - Indianapolis, Indiana

Beautiful view, clean and upscale, friendly staff. The meeting rooms for our event were comfortable and the food was delicious. Added bonus: condoms and lube in every mini-bar, right next to the nuts and wine. You crazy cats thought of everything. read more

We spent more for one night at the Conrad than for the other 5 nights on our trip but it was so, so worth it. Valet parking is pricey compared to the other hotels in the area - $33 but the valets are very helpful in getting things from the car if you ask. The room has a huge flat screen television and there is a DVD player you can connect. The king sized bed has luxurious linens and is quite comfortable. There is plenty of room to spread out with a couch and a chair, a coffee table and a large desk. Tastings wine bar is loud and oddly self service. You buy a card and then pour your wine. The Capital Grill is where breakfast is served and we had coupons for free continental breakfast. Each of us had 3 pastries and a large dish of berries. It was plenty of food. The coffee was surprisingly weak. The pool is beautiful. The spa was closed at our visit. The staff was wonderful. Lee, our concierge was quite helpful. The Conrad has to be the best hotel in Indy and worth the price. read more

Treated like a Queen! Went for a very special girls-day all-day spa-day and it was incredible! It was so relaxing and fun to unwind. They served us fruit and little pastries with mimosas (I of course had mine with very little OJ), and we were pampered. The massages were amazing and the mani/pedis were so nice. The staff was calm and helpful and spoke quietly. I loved the indoor heated pool and the luxurious mani/pedi chairs. They made us feel like royalty. read more

Where to start... I'm giving 2 stars only because the lobby is nice. Cons: 1. We booked online and with our purchase we get a free room upgrade. Come to find out that's based on availability. So there room rates and deals are vague online. 2. The hotel front desk is rude and loud when talking about specifics allowing their voice to carry, embarrassing us. 3. Robe in the room was broken and had a stain. 4. We had two robes but only one set of slippers 3. We asked for a wine carafe sent to the roo, it was chipped and dirty. The two glasses were dirty as well. 4. Valet is all over the place andb after arrive back from dinner at about 8pm. We had to ask the front desk about getting the car. Valet is required but no one met us? 5. The lamps are old and not all the outlets work correctly. 6. On the last night of a two night stay I go to take a relaxing bath. The drain won't work so I shake it, maybe that will work. The entire drain stop is loose and come right out of the drain...no bath! 7. Pool has fee towels, spa says they provide slippers, none were there plus it smells like mold in there. Also the hot tub take 30min to heat up. Pros: 1. Location 2. Lobby is nice and food is good. For this caliber of hotel you expect more. I'm highly disappointed. I am a frequent traveler and have found better service and amenities at lower status hotels read more

This has to be among the best hotels I have ever stayed in. This hotel has really thought of everything and there is no doubt to that fact I'll be staying at Conrad next time I visit Indy. Only thing I would change: the HDTV's (not just in my room, but others too) are in desperate need of replacement. Other than that, a perfect experience... Do not consider any other hotel in Indy... read more

This was for the devourdowntown deal... The indoor pool was worth a weekend getaway in the big city. Spa area was relaxing and comfortable. The artwork placed around the entire hotel is incredible. Reminds me of a New York east coast kinda vibe. No matter how much you make, a small weekend getaway is worth it here. read more

This is by far the best hotel I've ever stayed in. The customer service is incredible. Every staff member is so nice and helpful, and very quick to respond. The room was very clean and beautiful. The toiletries they provide are great and they smell amazing. They have a pillow menu so if you don't like your pillow, you can order a new one. The minibar is stocked with everything you could need for snacks and drinks. There was even a tv in the bathroom! They have comfortable robes and slippers. There is a very nice pool and hot tub, next to luxe locker rooms with saunas and steam rooms. Now every other hotel seems drab in comparison to the Conrad. read more

I come to Indy every couple months for work and usually stay at the Hilton. This trip the Conrad was the same price and wanted to give it a whirl. Lots of amenities. Pool, nice gym, sauna, steam room. Not bad. Whenever I can get a matching price, I will come back. read more

This is my first time at the Conrad and I am so disappointed. It is a nice hotel but our check in was a complete disaster. After wading through the 2 different wedding parties meeting in the lobby we got our room not on a high flier which we had previously asked for but a much lower floor. When we asked at the desk they were able to switch the floor but put us in a room that was already occupied. We went back to the lobby to explain the problem. Then they sent us back to a lower floor, but our key would not work. We went back down again and they finally had an employee walk us up and open the door to our room. She offered us $25 off of breakfast for the hassle. I just came from the Fairmont Hotel in Chicago where my experience was dramatically different. I can't help but make comparisons. I wanted to love the Conrad based on the reviews and the beauty, but the service thus far is lacking.I have to think that it is difficult for the lone traveler to be noticed during the busy wedding season. read more

This is one of my favorite hotels!! If you are planning to visit Indianapolis, definitely plan to stay here. The Conrad has every amenity you could possibly want. It's immaculate, lovely beds, linens and toiletries. Every single staff member we dealt with was well informed and very courteous!! All this and a great location! read more

Gave us a room with two double beds when we asked if our king size. Have a 20 year old TV in the bathroom. The internet will not connect. There are no USB ports in their 25 year old lamps or desk read more

The nicest hotel I've ever stayed at! Everything was perfect! A very nice gentleman helped carry my bags to the room while my boyfriend parked the car. The room was wonderful, with a comfy bed and spacious bathroom with a tub separate from the shower and a TV IN THE FREAKING BATHROOM. The mini bar was awesome although I didn't drink anything because I'm sure it was expensive. My boyfriend and I stayed while we were in town for Indiana Comic Con and the Conrad was very conveniently located for us. We could get to the convention center by using the skywalk instead of having to go outside. It's also a great location for many restaurants in the area. I would definitely consider the Conrad again if I am able to afford it again! Everything was wonderful! read more

Really lovely hotel. Comfortable and clean. Staff was very friendly and helpful. One down side is the number of drug addicts that sit on every corner on every block. That is definitely not the hotels fault just giving you a heads up if haven't been to Indianapolis before. We were only there for one night but would definitely stay here again it was centrally located and we were able to walk everywhere we needed to. read more

While many people see The Conrad merely as Indianapolis' only five star hotel, for me, it is much, much more. My adventure in Indy began here. For almost a month it was our home. Work schedule and move in-schedule didn't gel so as we waited for our permanent residence to become available, and made The Conrad our temporary home. This was my first experience of life in The Circle City. The lobby is jaw droppingly beautiful. Top of the line amenities, friendliest staff, a great wine bar (Tastings) and Capital Grill (I will never forget the first time I had their Truffle Fries!!) A salon and spa on the 6th floor Evan Todd- A pool, whirlpool and fitness center with all the basic cardio and weight machines. And the rooms!! Oh the rooms!! If you are lucky you will get a room that is East facing and just high enough so that you have a view of The Circle. We were there just as they were putting Lady Victory back a top Monument Circle, after her "makeover" before the SuperBowl. Also amazing sunset views from that window. Great bathroom with tv, shower and tub. Sheets that feel like they are 2000+ thread count and nightly turn down service. They treat all guests like family and will do anything to make you happy. As far as hotels go nobody does it better. read more

Oh Conrard, how I wish I could afford to live in your hotel. The lotion-esq smell, the pillow bed menu, the full size towels -- you're perfect. I appreciate your AM local brew of Hubbard & Cravens in the lobby, friendly staff, and 24-hour room service. We'll be back. read more

Where do I begin? When I was planning on moving to Indy, my mom and I came down for the night and stayed at the Conrad. George at the front desk learned about my upcoming move and went above and beyond to accommodate us. He provided us with information about different apartment complexes downtown - and by provided us with - I mean printed off 15 pages of information and delivered it to our room with champagne! My mom and I were so blown away by this hospitality. Then a few weeks later, per one of George's recommendations, I moved to Indianapolis. And every time my mother comes to visit, she stays at the Conrad with exquisite service. Having this special bond with George and the Conrad, when planning my wedding, the Conrad's Vienna Ballroom was the most obvious choice for us to hold the wedding and reception! We have been blessed with everyone we have worked with in planning the wedding. Stephanie Rice is amazing, and George has been there every step of the way as well! My family and I could not be more pleased with the Conrad in every way. Not only are the staff and service excellent but it is such a beautiful hotel in a prime location. Not to mention Dave Matthews stays there every year. I could keep going but I think I've made it clear that this place is amazing! read more

We stopped by the Conrad this evening after having dinner at the Captial Grille, to inquire about a stay on our wedding night in March. A young man sporting a Britney Spears headset was behind the counter. He told us he was unable to book us a hotel that far out and in fact, he couldn't even get us a rate past today. This is not what I expected in a hotel of this caliber. I hope to encounter someone a bit more competant on the phone, although a tour or some sort of information/interest from the front desk would have been greatly appreciated. I suppose I could just make the reservations online, however, when it comes to my wedding night, I'd like to be able to firm up the details with a person. read more

Not all that great, for the price. They were deliberately vague about a web special which supposedly included a breakfast. The front-desk acted like they'd never heard of the website before. I got charged for the breakfast, because I didn't present a PAPER coupon, which I think room service "cleaned up". Don't even bother trying to get a copy of your room charges (simple request, right?)....you'll just be sent to Natalie's vmail. And Natalie doesn't seem to return many calls. C'mon guys, it's the little things, especially when you're paying $300/night in INDIANAPOLIS. read more

Hat tip to concierge Lee for going above and beyond in an effortless manner, and all that while she was off the clock. Grateful for her fitness center tour. read more