Contrary to many of the other reviews, the Conrad Indianapolis is not one of the nicest hotels, let alone one of the nicer Conrads. The hotel sits on Washington and Illinois streets with direct access to the Circle Center Mall from the second floor. The interior of the hotel is beautiful, and has an attached Capital Grill and wine bar. As other have mentioned, the location is great for downtown Indianapolis. This hotel was also used during the San Antonio Spurs during our stay, so there were occasional small crowds of autograph seeks outside. We arrived on a Friday evening, not even to be greeted by anyone. We pulled our bags from the taxi and headed for the reception desk. States from the hotel staff, but still know acknowledgement or even a hello. Check-in was quick and easy, however, no acknowledgement of Hilton status. We inquired into our status benefits, and we're handed a couple of $10.00 vouchers to be used at the connecting Capital Grill for breakfast (FYI - $10.00 gets you fruit/pasty with coffee for breakfast at Capital Grill - expect $25.00-$30.00 per person for anything beyond the fruit/bread). The room was nice enough, however, there was nothing that distinguished the Conrad from the Hilton. The king bed was comfortable, and there was a small couch/table seating area. The television did come with DirectTv and several HBO channels. The bathroom has a small television with ten or so channels. While there is a pillow menu, we did not take advantage of this during our stay. While the convenience of direct access to the Circle Center Mall is nice and the lobby is well decorated, this did not justify the significant price increase over the neighboring Hilton. When considering the complete lack of acknowledgment from anyone at the hotel during our arrivals/departures throughout our stay and the absence of any executive lounge or decent breakfast offering, I likely would not return or recommend this hotel. read more

Great location in downtown Indy and the spa area is very nice. The pool is a bit small and open to the public (kids), so it can be a little noisy at times. My wife loved her prenatal massage and I enjoyed the pool, hot tub, sauna, poolside service, & steam room. Loved the steam room! We had dinner at the Capital Grill downstairs and the staff couldn't have been more accommodating. In all, it's a great place for a relaxing weekend if you can't afford, or make the drive to the Grove Park Inn in Asheville, NC. We will definitely come back. read more

Conrad Indianapolis - The pool and HUGE hot tub at the Conrad Indianapolis. - Hotels Near Me - Indianapolis, Indiana

I wish we'd stayed here longer. But, it was our wedding night and we were flying out to our honeymoon early the next morning (we were up and moving by 4am the next day). So I'll review what I can review from our experience at the time, and you can read other reviews for the more in-depth info. The service was awesome. As soon as we pulled up, the valets were friendly and the bellman was ready to get our bags for us. The receptionist was friendly and competent, and after an exhausting day, we were so glad we didn't have to wait an inordinate amount of time to get checked in. Our room was really nice! Clean, well-kept, and the bathroom was so big! All in all, a great place to spend our wedding night, and a great option for people looking to stay right in the heart of downtown Indy. read more

Tops my list for hotels in indy. Amazing service. Super attentive and eager to help. Great location. Clean rooms with nice large bathrooms. read more

Stayed here for a conference. Had great service and the staff was courteous and helpful. They went out of there way to help us and inform us of all the things to do around the city. Highly recommend staying here. read more

This place is the elite hotel in Indy! The JW often gets the most notoriety because of its visibility, but the CONRAD is where it is at. Luxury place with top notch staff. If it's for biz or leisure, you'll definitely be at home at the Conrad. read more

I am a Hilton Diamond member and asked for upgrades at check-in. I was offered a "one-tier" upgrade to a Superior room, which is exactly the same room on a higher floor. The hotel is dead empty, suites were still available and I arrived at 8PM. Come on, why not make a loyal customer happy? And then the only option to use the Diamond F&B credit is in-room dining with all the mandatory charges that come with it. You cannot use it at Capital Grille although they serve breakfast for hotel guests. If you are expecting any loyalty benefits, book elsewhere. The brand new Bottleworks hotel looks amazing. read more

The Conrad has been filled with many a wonderful memory every time we attended the INDY500 from Hollywood. It's incredible how serene the ambiance was when entering the room. It was always clean, swanky and with tunes that just screamed "cool." The front desk was always attentive when it came to the often demanding needs of my traveling companions, not missing a beat to provide the best resources and ultimate customer service. I high suggest both the attached restaurant and bar after a cooling swim in their massive pool and a relaxing steam in their sauna! read more

This hotel did have some great points (a fabulously comfy bed and pillows, nice bathroom amenities and a convenient location for business in the Monument Circle area) but I just can't justify a 4 or 5-star rating, because the rooms weren't soundproofed. I could literally hear the whole conversation of the couple next door to me. To me, soundproofing is one of the most basic requirements for a top-rated hotel. Next visit to Indianapolis, I'll be trying another hotel. read more

This is my new favorite hotel. I'm not a fan of modern decor, and the Conrad's rooms are mercifully lacking in those. The spa on the seventh floor and the sky walk to the circle center mall make it especially fun. The living orchid in my room tells me that either the staff is very well-trained or they're throwing those things out weekly. It was one detail that really stuck with me. read more

Conrad Indianapolis - The view from the den, the dome over the atrium. - Hotels Near Me - Indianapolis, Indiana

Overall great stay. Very comfortable business trip. Beds were comfortable and the shower had great water pressure. Customer service was great. The continental breakfast in the morning had very fresh pastries which paired great with the fresh fruit. I would stay again. read more

One day when I rule all, I will make my way through city after city and stay in luxurious comfort with courtesans a'plenty, eat rich foods, rub my expanding, hairy belly, and make my staff assure me that I am svelte and gorgeous. Until that day, I will look for good deals in incredible hotels that allow me to daydream. Hoo-whee mama! This place is awesome! First off, the location is fantastic. Centrally located just off that big-ass circle in the middle of downtown Indy lies the Conrad and it sits there gleaming and marbley and full of awesome. The lobby is ornate without being gauche. My shoes appropriately 'click-clacked' on the marble floor and reverberated off the high ceiling, but it wasn't out of place. There was plenty of chatter from people checking in and checking in. It helped that I made my entrance in slow-motion. After being checked in by one of the most helpful and cheery desk staffs, I made my way to my 18th floor room/suite/thingie. It really is too bad that I don't have a legion of courtesans. Yet. Because, this place was made to be 'appreciated.' The king-sized bed was opulent in shape, feel and decor. The carpet was interesting, soft-yet firm to the bare touch. I had plenty of seating options from the fabricked couch to the over-stuffed chair to the leather chair that sat behind my office-sized desk. My nightstands included pullouts that added more space for books and/or water. The butler nook held all sorts of food and drink items that I could want (plus a mirror in which I beheld a sexy beast). A flat-screen TV atop the wooden bureau. An actual hallway between the door and the bathroom took more than a few steps... which is good. Once I made it to the bathroom, I had to sit down. Double-sized vanity sink. Glass rainforest-style shower. Sunken bath tub on the other end of the spacious bathroom. Warmed tile flooring. TV AND phone by the toilet -- which was separated from the sink by a half wall. The combination of wood and marble made for a completely inviting and extremely masculine space which prompted me to do some very masculine things. I wept. I poured a scotch. I called Heidi Fleiss from the toilet phone. I have arrived. read more

This hotel is a throw back to the classic 5 star hotels of yester-year. The room was a king and very spacious. I really appreciated the desk and chair for catching up on my work. Plenty of drawer space and a great shower. Side benefits include a top not h wine tasting bar that really know how to accommodate us non wine drinkers. Also enjoyed the all American breakfast (with the best fresh squeezed OJ) in the attached Capital grill. This was my second stay here and is my go to when in Indianapolis. read more

The customer service at the front desk is horrible. It was difficult checking no one was up there and then they said dining was closed but forgot about the part that capital grill was connected to them. I hated my stay read more

Thinking about blowing your wad at the Conrad? Well aye aye, sailor... it's completely worth it! The lobby is stunning, but not in that ostentatious, over-the-top "I'm a boutique hotel, look at me!" way. And the check-in process took all of 2.5 minutes. For an impatient girl like me, that's priceless. My room. So stately, so sophisticated. There's a small sofa, an upholstered chair, a coffee table, two end tables, a huge desk, a dresser, my king size bed and there's still plenty of room to spare. In the bathroom, we have a sleek and small flat screen TV to further enhance your soak in the GLORIOUS tub should you want to sneak in some Mad Men. The toiletries = designer Italian. I'm smelling like a bed of roses right now... thank you, Conrad! The location is fab (right downtown off the circle) and the bed is magnificent. Actually, the bed warrants its own sentence. I'm sinking in it right now, and this review is becoming less and less of a priority... on that note, I bid you adieu! Too bad you won't sleep as well as me. And that is why you should stay at the Conrad. read more

Conrad, you are amazing! If I didn't know any better, I swore I was on vacation. All that was missing from this experience was a cocktail being handed to me as I'd walk in. However, the treatment that I got was so welcoming and helpful. Each staff I'd pass by always had a warm and friendly smile. Aesthetically, the hotel is absolutely gorg!! Grandiose, classic, yet modernly elegant. The rooms rivals that of any other fancy pants, luxurious hotels I've come across. Bathrooms are equipped with huge rain shower heads, oversized tubs, flat screen and a phone right next to the twailet. My room had a spacious work area that I only walked over to, to grab a pen. Otherwise, I had spent most of my time sprawled out on the bed. For me comfy beds are an absolute must, and theirs was just short of snuggling and cuddling me to sleep. I was on cloud 9 the minute my head hit those pillows! Location wise, it was ideal with plenty of nearby restaurants and sight seeing, tourist spots that I took advantage of in between my workshop and group dinners. If I were to ever come back to this city, you can bet, this would be my first and only choice. Granted, only if work ever covers for it again; the rates are quite grandiose themselves! read more

I would have given this hotel a 5 star rating if there were not a few issues at hand. The hotel is very nice, the beds are very comfortable, the staff is very accommodating. When we checked in and they brought us up to our room it smelled like smoke and the smoke detector had been tampered with so it was buzzing. They upgraded us, no charge, to a smoke free room (we choose a non smoking room due to my son's recent asthma attack). The upgrade was AWESOME. Now the bad part. My mother in law needed an extra key to our room and I was not aware that she went down to get an extra key. This was completely fine, BUT The front desk gave her the key after she said she was staying with us and had the same last name. They did not ask for ID nor did they call up to the room to confirm this information. She just simply asked and got a key. I am staying here with my son, had I been staying alone - this is super scary that anyone can get a key to my room. The front desk person does not personally know me or my family. She only knows that my husband's name is on the room. I get that it is my mother in law and she knows me, had it been someone in passing or sitting next to me at a restaurant that happened to overhear where I was staying, that would have been different. I feel like there should be some type of protocol for safety like you need to check with the registered guest, check the persons ID or at the very least call the room to confirm. Not all of those things, but at least something to check the validity of the person requesting a room access key. read more

All things rad, no con to be had at the Conrad! Staying at the nicest hotel in the city you live in is a strange brew of a luxury. Honestly, one of the finest treats I've ever experienced was: "hey my room's non-refundable and I can't make it town, so you should stay there!" Tally ho! Who doesn't like entering their room to some smooth Rod Stewart and mood lighting? Who doesn't like a gazillion-thread count comforter & sheet set? Crazy attentive staff fetching ice & bar keys. TV in the bathroom. TV audio feed in the bathroom, too. Stellar views of downtown. The valet is pricey though at $33/overnight... watch it. I don't allow TVs & beds to go together in my own home, so a giant a flat screen at the foot of the hotel bed... immediately made me feel like "okay... just this one time." And it was amazing. Funny thing... I wake up the next day & I feel like I'm on vacation entirely... oh, wait, I live here! Go Indy! The nicest hotel I've ever been in? I think so! read more

Stayed here for one night for a training seminar in Indianapolis. I had never been to Indi before, and the ride to the hotel revealed a pretty shabby looking downtown area. However, I was pleasantly surprised by the Conrad Hotel. I had a King room, and it was very comfortable, nice bed, modern furnishings, and a little TV in the bathroom. Unfortunately, this TV was only set up for viewing from the tub, not the throne. I'm not a bath guy. The lobby areas and the banquet rooms were also very nice, and they had a Capital Grille steakhouse right off of the main lobby. I didn't eat at this particular Capital Grille, but I have eaten at another Capital Grille location and it was awesome. If you HAVE to go to Indianapolis, I recommend staying here. read more

Royalty, that's how I feel every time I come here. Their Weddings and Event staff couldn't be more on point. Been here for a few weddings and I'm blown away again and again by their hospitality and attention to detail. Even the staff at the front desk is always incredibly helpful. Had a groom who couldn't tie a bow tie so the concierge called Jos A Banks and asked if someone could come and tie it for him. So resourceful! We also asked the front desk for any recommendations for restaurants in the area with good dessert. He brought out the most comprehensive book of restaurants (and menus) in the area that I've ever seen. The rooms are always clean. The staff is always friendly. The food is always great. And you will always feel like you are the most important person in the room. read more

My tip upon mobile check-in to the Conrad: I would like to take this whole bed home with me kthanksbye. Really, though. This place is the place to stay if one finds themselves in the Circle City. A super-centralized location. An insanely attentive staff. A gorgeous lobby complete with sparkly black and white prints of famous old-time celebs (think Muhammad Ali and Marilyn and all that). Super nice accommodation insofar as the room itself. Free water everywhere. A relatively nice fitness center. An insanely nice-looking pool and hot tub (though I did not partake.) Amenities in-room that went above and beyond the usual cornucopia of offerings that hotels provide. An adjacent, attached Capital Grille location as well as some sort of super-cute wine café deal. Aaaannnddd... a killer comfy bed. Folks, this bed was better than the W's legendary ones. Not kidding. So amaze. Seems as though folks agree that the Conrad's *thee* place to stay while in Indy, and after my first experience here, I'm inclined to agree as well! read more

So, you know how you watch tv and you see someone who has made a hotel their home? Well the Conrad is definitely that type of hotel. Located in the heart of downtown the Conrad has an old feel although it was just built about 3 years ago. The staff is great and restaurant attached is wonderful but what do you think will be the talk of the hotel? THE BATHROOM!! OMG!! Spa tub..separate shower with dual shower heads...AWESOME!! I could not imagine waking up in that room everyday because I would never make it on time for anything! I would like to thank you Conrad for an excellent night of sleep and a wonderful bathroom. read more

Firstly this rating is based on my perception of value for money AND by comparing this Conrad to other Conrads I've recently and regularly stayed at. I really wanted to like this hotel. I'm a Diamond Hilton dude and love this location. I have to say I'm not that impressed, especially compared to other Conrads I've stayed at around the country. Couldn't get into their attached Capital Grille eatery after 1030pm - they close then apparently - so I guess it's room service. The food at their cap grille is great (did food this am and last night) but their new billing system isn't connected to the Conrad hotel system (WTF?) so that's also strange....especially if you are a hilton surpass card member and you are dining with their eateries for a reason. They want you to pay with your credit card which makes it annoying if you want one bill from your hotel stay.....plus your points ratio. I haven't stayed at the Miami Conrad but have stayed very regularly at the NYC and Chicago Conrads and this place feels not quite up to their standard. Just little things like no water left in the work out room / no cups / no kids for coffee in lobby - or less than quick responses to requests for room service. Disappointing. Will compare to JW Marriott next time I'm in town. Maybe this place is geared to the Big Race and when it's not that time standards fall. Again. Disappointed. When room service did arrive I got a can of beer with no glass (!) no water and no condiments with my burger! Another quick thing is that you can hear doors opening and closing in the rooms adjacent to you..... again not a big deal if that's not something you notice and you have a corner suite but if you just have a regular standard room then it's an issue. All in all I would stay here again but I'd make sure that I made other dining arrangements and that I'd be sure to ask for a corner room. Indy is a cool fun city and you can't beat this hotel's location. read more

Conrad Indianapolis - $63. Lol. - Hotels Near Me - Indianapolis, Indiana

After reading many reviews that raved about this place (and yeah! it is a Conrad!) I booked with a good rate and asked for an early check-in as we would be arriving before 3. So we go in expecting things to be smashing and we got close but no cigar on a few things. The location is good (although you could whip past it if not familiar with the area). It is great that it is connected to the mall there and you can go back and forth to eat, shop, etc. without ever getting exposed to the elements. The staff were all very nice (especially the cocktail waitress for the evening drinks - she was fantastic!) and the room was very good. So what's my beef? Here's the beef! Got there at 2 was told room wasn't ready yet and would be in about 10mins. Half hour later the room still wasn't ready and to apologize we got some coupons for some drinks and free continental breakfast. But did they offer to take our bags and store them while we waited or wandered off like most hotels? Nope! We sat in the lobby with our stuff for that half hour until they gave us the keys. The room was great except that the nice soaking tub didn't work, water in water right back out again. The stopper was busted. And the tv remote was acting a bit wonky too - no biggie on that one. When we had breakfast at the Capital Grill (reviewing that later) that wasn't up to par for them either (and I have eaten at Capital Grills before). And when we were ready to leave the valet guys brought us the wrong car! I brought this to the attention of the manager and he did apologize and gave us a free one nights stay for the future when (if) we return. Let's just say that we went in expecting Conrad top shelf across the board and they dropped the ball several times. Not cool! read more

Favorite hotel in Indy! Love the spacious clean rooms, the friendly service, the extensive mini bar, and the general classiness of this beautiful hotel. I've received excellent service with transporting my bags and bringing my car from valet parking. Very lovely space with a great downtown location. I definitely refer my traveling friends and family to give it a try. read more

What a beautiful hotel, marred by an unexpected gap in customer service. We were thrilled to be part of a beautiful wedding over the New Year's holiday, Stephanie with the Conrad excelled at every level. However the valet services, and subsequent discussion with management about said services have left us with a great sense of disappointment with the Conrad in general. As the appointed driver of our wedding party, I was charged with driving our group about Indianapolis for photos, as the Valet service positioned our vehicle, they did so by nosing it to a pylon of the cultural trail. As the let us out to our vehicle no note of said pylon was mentioned, as we pulled away, the pylon, under the view of the hood of our vehicle caused significant damage. We were dismissed by the valet service when we addressed it, given the circumstances of the occasion, we had obviously no time to stay and further discuss. When I further called Conrad management about the situation, they noted it had happened before and dismissed me cordially with no offer to remedy the situation, and promised a return call to follow up which never came. I generally hate to write a negative review, as I am in the customer service world as well, it greatly pains me to actually. But this was significant damage, that really should have been addressed by the Conrad. I wish further guests a similarly enjoyable stay, and I hope their experience is not marred as well by a further error in judgment. read more

Nice hotel, very beautiful. In the heart of downtown and close to the mall, bars and restaurants. The rooms are very large and spacious and I really loved staying here and felt very comfortable. Well worth it staying here! read more

My company booked rooms here for a conference. We had 25+ producers here with plenty of things that could have gone wrong....but nothing did! The staff here is so courteous, willing to help, and on top of things. Anything we needed was at our fingertips in minutes. The rooms were clean and comfortable. Even with March Madness going on around us it was calm and quiet up by the rooms. You need a key card to even take the elevator up to the rooms. I really liked that feature. The rooms really were pitch black, just how I like it. The bed was so comfortable and I had no problem falling right asleep. The food we had catered was delicious and the service was on point. They came around and made sure everyone had everything they wanted. I wish all of our conferences went as flawlessly as this one has. read more

Be cautious that this hotel's "incidental" charge is $200 per night (no exceptions) and it will take 5-7 business days to go back on your credit card. I travel weekly and this is the WORST policy I've ever seen. I never have incidentals at all and always refuse the mini-bar key because the prices are so inflated. THE INCIDENTAL CHARGE WAS HIGHER THAN WHAT MY COMPANY PAID FOR THE ROOM!!!! They didn't tell me about the extremely high incidental charge, so I used my card a few days after I checked out and was declined because of the $400 charge that hadn't been returned to my card. When I called and talked to someone about the high "incidental" charges, I asked if I were to stay there for a week and my company was taking care of room, parking, local cars, internet usage and taxes (like what happened this time) would they actually charge my credit card $1,400 for incidentals. The answer was "yes, sir." I was going to give this hotel a 5, but if I have a choice I will never step foot in this place. It should be mandatory that all hotels have a sign on the front counter explaining the "incidentals" charge. If I don't want your stupid mini-bar key and tell you that I'm not going to have any charges and am a high-ranking member of your rewards program, you should believe me. read more

Such a beautiful hotel with accommodating staff. We had a minor issue with our first room, which was taken care of swiftly and with no issue. We then were able to get pillows that were better suited to our sleeping style. The staff was excellent. Cannot wait to return. read more

The Conrad is a lovely downtown hotel. With so many options, they do a great job of personalizing the experience from the time you chat with the lead valet to being greeted upon entering the lobby. There are many offerings within the hotel that are included in the stay - fitness facility, pool, sauna. There is a full service spa onsite as well. The room was spacious and comfortable but our view left something to be desired. The bathroom was lovely offering a deep tub AND stand in shower, two sinks and a television. I thought that was a nice touch. I love hotel rooms with nice bedding and the Conrad really steps it up here with layers of blankets, sheets and pillows. I truly enjoy the hotel experience in general and this was a nice "staycation" downtown Indy. I'd definitely stay here again! The location is great - across from the mall and just down the road from the Indians, Pacers and Colts. I would recommend it for out of towners for an upscale hotel stay. The Conrad is also a part of the Hilton brand, so definitely give them your HHonors info for point value. :) read more

Stayed here the last weekend of March with my wife and kids. I have to say the facilities are very nice, the lobby is beautiful and impressive. There is good security in that they require a key to access any floor. I am a honors gold member and they upgraded me to a one bedroom suite for only 100 more a night (although some hiltons have upgraded me without an additional charge). Here are the pros and Cons: Pros: Fitness center - great selection of treadmills and ellipticals as well as free weights. They even had a free weight bench press which is somewhat rare in my opinion. The fitness center is large and spacious top of the line. Pool - right next to the fitness center. The hot tub is huge and the area is clean, the pool is beautiful and well maintained. Location - connected to the circle center mall, so if you don't want to go outside you never have to. Its also close to awesome restaurants like fogo de chao and mesh. Room bathrooms - they are huge and spacious and have today screen TVs in them. I caught my kids sitting in the bathroom watching cartoons...lol Cons: Rooms - the rooms are on the smaller side. My family and I were quite a tight fit even in a one bedroom suite. I would have rated them a four if this was the only issue... Service - typically a Conrad is known for its service. Unfortunately this Conrad did not live up to its reputation. They visibly were not welcoming to my children in fact it seemed as if they did not welcome families in the hotel. The front desk staff were rude and I would say borderline racist...sorry to say that but I noticed they were much nicer to other guest for no apparent reason. So either they were prejudiced or didn't like the fact that I had kids or both. Bottom line, great facilities, rooms are a bit on the small side, the lack of welcoming service is what drags this rating down. I simply won't bring my family back here because of how uncomfortable the service made us feel. read more

The Conrad Indianapolis would be considered a top-shelf Hotel anywhere in the world. It is located in the heart of downtown Indy within walking distance to many fine establishments. The hotel staff is incredible, Jonathan, Jacob at the front desk, Kyler in valet service really made my stay a memorable occasion. Every employee went out their way to give A+ customer service. This place sets the bar very high, you won't be disappointed, give The Conrad a try. read more

Are 10 stars an option? A last minute trip took me to Indy and I was fortunate enough to stay at the Conrad. Having seen many of them oversees, I was excited to experience this flagship. From the time I pulled up till I hopped in the car after check out, the hotel was beyond stellar. I was in a suite that had a parlor room and bedroom, on a corner. It shared a view of the city, which at times can get a little loud but the windows were insulated well. The rooms were comfy, TVs throughout, and exceptionally comfy bed. Let's not forget the fresh flowers in the room and the shower product was scented in an elegant way. The shower head was two that extend out. It was like rain shower but in the rain forest, Ah... heaven! The lobby of the hotel was covered in fresh sunflowers, tied to the current art exhibit underway. The wine bar outside, amazing at night. The plates were larger then I anticipated they would be. Last but not least the Capital Grille located inside as well. The staff was always so friendly and attentive. I checked out at 5:30am, the front desk person offerred me a coffee to go or bottled water. Again - Impressed and details! If in Indy, I could not imagine staying at ANY other hotel, nor would I consider it. read more

hands down, the best hotel in Indy. The decor is a bit traditional, but who really sits on their hotel room couch? The service here is fantastic, the room service is Capital Grille, and the other bar of choice is Tastings, a wine bar. I stay here as often as I can because the service is incomparable, the cleanliness impeccable and the people as charming as a Southern Belle. If the Conrad is in your budget and locale, then there is no other option. In addition, the central downtown location is perfect. You can walk to EVERYTHING in about 10 minutes or less. read more

Absolutely FLIPPIN FANTASTIC choice for your hotel stay in Indy! Zak & I loved our stay here! Pulling up in our Red Mustang Convertible - YES WE HAD TO RENT A RED MUSTANG CONVERTIBLE TO FIT IN! It's the Midwest, dummies! FORD! So anyway, pulling up each day and turning our car over to the Valet guys was fun. We loved how they were always ready to carry in anything we picked up during our day out on the town. Either the Valet guys or Concierge were always available in the lobby no matter the hour to joke with us, laugh with us, carry our cases of water to the room for us, or let us know where the heck we could get some good wings at 11pm on a Monday night. It was great! Our room was beautiful! The bedding was more than cozy and I loved the separate tub - We had more than a few bubble baths with wine in hand during our stay. The DUAL SHOWER HEADS were just WOW. Massage and a new attitude for sure! Heavenly. The hotel is within walking of the circle and many restaurants. You will not regret staying here at all. THE best choice. This IS our choice for every stay while in Indy... Hands down. read more

This is a great fitness center. With a locker room which includes steam room, sauna, private showers and awesome towels. The gym has really nice equipment. Treadmills, cycles, elliptical machines, full line of weight machines, free weights with a safety rack, dumbells and decent stretching mats. But the best is the pool deck. The pool is a little short but it has a waveless edge and beautiful clerestory windows. I especially enjoy swimming when it is snowing or raining on the sky lights. This place also has some great amenities. I have never used one of the personal trainers so I cannot really speak to their quality. read more

Try three things: 1. Pillow menu 2. Room show polish service 3. Lobster eggs Benedict read more

Two things - first, the service at this hotel is top rate. From the valets to the conference planning staff, we were treated like royalty through and through. The bad? There was a fire alarm on my second night there. I walked down the stairs from the 10th floor, as instructed, and got to the bottom only to be stopped along with 30 other guests and a single staffer. We were locked in the stairwell. We couldn't exit on any floor, or to the lobby. No exit to the street. We were trapped for a good 15-20m before someone responded to the staffer's frantic radio calls. That could have been DEADLY. Totally, wholly, completely unacceptable. read more

Best bar visit ever, great bartender (Christine), helpfulness and attentive, will revisit again. Thank-you for having such an great staff. read more