Marvin is truly such a pleasure working with! His professionalism, knowledge, and kind heart really…read moreleft an impression! Not to mention, his more personalized service makes you feel just like family. Glad he's taking care of our business.

I love the heart the owners have for serving the families of the Montgomery County community.read more

This was my first time visiting this washateria. Overall, the customers inside were very kind and…read morehelpful, and they took the time to show me how to operate the machines, which I really appreciated since I'm new to the area. When I went next door to ask for assistance, however, my experience was different. The staff member I spoke with was not very polite, which made the interaction uncomfortable. Because I'm new and had a large amount of laundry, I asked a few regular customers whether it was okay to step away briefly and they assured me that my clothes would not be touched. To be safe, I also set an alarm so I could return on time. When I came back, I noticed that my clothes had been removed from the washer and placed in a basket. I didn't have an issue with my clothes being placed in a basket so other customers could use the machines. What concerned me was that some of my clothes were placed on top of the washer, and no one came to inform me that my laundry had been moved. The staff member I spoke with earlier walked past me several times without saying anything, and then left before I could address the situation. When I spoke with the young lady at the front, she acknowledged that clothes are not supposed to be placed on top of the washers, but the issue had already occurred. The interaction felt dismissive, and I didn't feel that my concern was fully understood. I believe better communication and more courtesy toward customers especially first-time visitors would greatly improve the experience here.

I came here several years ago and wasn't very impressed but they have lots of new washers and the…read morefacility is clean. I was very pleased.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

Clerk would not listen x2 when as a new customer I requested not to press a crease in my white…read morepants. When my husband went in to get the 6 items I asked him to check the pants which he did... as anticipated he told them to redo the pants as requested. She came out to the car barking at us " everyone makes mistakes! Never get a bad review". What? We had to touch up all 6 items and will not go back!

If not for Mary at the Bentwater location I would find another cleaners. she goes above and beyond…read moreto correct problems at where clothes are cleaned and altered.She is the best. Way to go Mary and thanks.

I took six pieces of clothing in July 2023. after picking up I noticed yellow stains all over a…read moreshirt including the back. After two attempts to remove the stains and two more visits to pick they were not able to remove. They took an expensive shirt; added stains from their cleaning products; and took out most of the original (beige) color leaving it a dingy white. this shirt had only been worn a few times. After having to ask what they were going to do about it several times they offered $30 cash or $50 credit. I had proof I paid more but they said this was their policy. A policy that is not posted in their store. i obviously took the cash because I won't risk my other clothes. If your items cost more than $30 I would suggest not coming here.

I've been 6 or 7 times. they did alterations as well. so far, so good. I would recommend them Even…read morethough past reviews are negative.

I have been coming to this same dry cleaners on and off for the past 20 years. Whenever I leave…read morethem I realize how much it is worth the extra few miles to drive over to there business because they are always professional and do a fabulous job. Congratulations for being a 10 star business in a 2 star world of businesses!!

I called 30 minutes before to make sure they were available to look at my wedding dress and when I…read moregot there they couldn't answer any questions and the guy that was supposed to be there apparently just left for lunch. At 9am. When I brought up that I called 30 minutes before and just drove 40 minutes she snapped at me and I just left. Unprofessional and rude.

good clean service. not the best looking but the outcome was very proffessional. I thought i would…read morehave to throw away my tie after my super stain but they made it come out and i was very pleased to have my favorite tie back

Dropped pants to be hemmed and asked if they would have em ready in 3 days, told em it was a…read moreChristmas gift and they said yes, well....came to pick because they don't have a working phone number and they are not going to be ready until January....needless to say.....bad experience to say the least

Horrible service as they choose to close up shop whenever they want even after confirming they will…read morebe open during specified hours needed our clothes for the holidays and this is the third and last time I will ever trust them to have my clothes ready for pickup during hours they claimed they would be open. Really bad business ethic!! So unprofessional of them! Not even a forwarding number to call in the event you need your clothes as promised so they could return for those who really needed them

I have used this cleaners for years but this was the first time since supposedly a change in…read moreownership. Incredibly poor work, shirts appeared barely pressed with wrinkles everywhere. When I complained to the lackadaisical young lady working the counter she said " yeah, we've been getting a lot of complaints" while she took my money.... Unfortunately there is no option for negative stars. I will not be going back!!!

Hands down best dry cleaners I've ever used . I have been using this place for 2 years after having…read moreissues with other local cleaners

Have always been happy with their cleaning work until recently. Brought in my duvet where our sick…read morepuppy went on the duvet. Took it twice to to ecco cleaners and neither time did it look like they did anything. I brought it home and with a little dawn dish water soap and a little shout it came right out. Plus when I told them of the situation they didn't want to do anything. Don't know if I will use them again.