Horrible business and Customer service. I spent $600 and $300 of that was on a nonworking product…read more I took the Arcade 1up home and some of the buttons were not working. I replaced them and continued to have issues. I then spent $60 on a part that did not fix it. The other part I need is another $75. I asked if they could help or replace the part (they have several in store) and was having a conversation with one of the owners who then proceeded to read and ignore my messages for days. Then asking again and I was treated awful. They refused to help at all and claimed to not have the part. I have attached the pics of my conversation. I was also told I shouldn't have used Arcade 1up support to try to fix it. I bought a microwave, an arcade, and several small items totally around $600. This business doesn't care about customers. They want your money and then don't care if you ever return. Scum of the earth business practices from scummy people. You should be ashamed. The claim that I was allowed to fully test in store is also false. A man stood there holding the power cord and extension cord and after 3 seconds of it being on started saying everything looks good. I was rushed and sold bum product. They have at least 5 other units and claim not to have the parts to replace it. What a joke. Better Business Bureau will also be contacted. Stay away and save your money.

Great prices and a lot of items in stock. We picked up a desk for less than half the original…read moreprice. The staff was friendly and helped load up our vehicle. There are a lot of name brand and quality pieces in their shop, especially the toys: it really surprised me. We didn't really see pricing on items in the store and it is packed with products (enough so that it can be hard to find or view things), but I realized afterwards that it would be better to check their website beforehand for whatever you want and then check the site when in the store for pricing on random items you find.

Always something new! A very nice staff, and very accommodating! I luv the $3 and $1 days -…read moreinteresting stuff! The gentleman who looks to be the manager is very polite and respectful - and keeps things on track. When people open boxes, he approaches them with kindness and warmth: explaining the store policy and giving cell phone instructions on how to see the boxes contents. (Now, if I can just find my lost orange right glove I lost there from last week, I'd be happy!)

Was excited at the idea of this place. You go through bins of items and selection depends on the…read moreday. Maybe I went on a bad day because there were lots of repeat items and things that just didn't interest me. If you enjoy looking through a lot of boxes searching for a deal, you might enjoy this. For me, I didn't encounter anything useful and don't think I'd go back.

Only 3 small tables, everthing broken. Total trash. Tables set up for friday at higher price all…read moreroped off. Most shoes look like they w ere worn.

I have found several great items here and spent a lot of money at this business however I'm getting…read morereally sick of being yelled at. I was just there on dollar day when they do not "unbox" items for you but they insist that you don't go through your cart to look at the items closely because they are only $1. I'm sorry, but if I'm buying a glass item and I find it's shattered when I get home what is the point of that? It's a waste of money whether it's a dollar or $20. Their new policy of insisting you not leave your cart even 3 feet from the bins is also ridiculous. There's a traffic jam of carts and I was trying to get out of the way of the traffic jam up to help alleviate the situation, but I get yelled at. Today the owner also seemed to put down the $1 day shoppers in favor of those who come on the first day. Insisting that we shouldn't look at our items because $12 items were being put out and might get broken. Sir, I don't think you understand your business model if you don't want people coming in and shopping on Wednesdays. I'm sure I will still shop at this store but I really wish they would stop screaming at us, it's really not an enjoyable experience anymore.

This mall is laid out in a very different manner relative to other more conventional malls. It…read morelooks linear with side halls from the schematic...but it doesn't feel like it. It does not have the grand, high-ceiling, well-lit atrium most large malls would have. It's a little dim inside and feels a little dead since an alarming number of its storefronts are empty. There's also very few food options giving people less reason to spend time there. The anchors are reduced to Kohls and Penneys, and I fear for the longevity of the latter. There were very few people in the mall when I was there save a few mall walkers and a couple of people pacing on their phones. On the plus side, there is a nice children's play area outside Penneys and the large atrium at the end of the mall is a nice space, even though dark. The Easter Bunny was there and set up for kids' pictures, so there was still some evidence of at least minimal vitality. And some of the shops still open were favorites such as Penney's, Kohl's, Spencer's, Lids and Victoria's Secret. It is my theory that about 20 - 25% or so of the existing large 60s-70s-80s era malls will survive over the next few years because that wil be all that the market will support. That trend, of course, is already well underway. Those that survive will need to remake their malls into destination experiences in some way. Malls used to be entertainment hubs in themselves just because of the fact that they provided shopping and dining experiences and a place to hang out (younger crowd) or a place to escape (Mom's day out). But reduced foot traffic in malls and higher operating costs have exposed too-thin margins that are killing mall retail populations rapidly. And people shifting their tastes to experiences rather than material goods is causing consternation among retailers as well. Add to that the fact that malls aren't that attractive as hangout places anymore, which is not unrelated to the retail demise. As most malls continue to disappear or morph into something else through deliberate re-purposing (eg., residences), this one does not seem like it has the right ingredients to be a mall survivor. It just feels like a dead experience when you're there. 6 PM on a weeknight might not be at the top of primetime, but evidence of life should have been better than what I saw. This mall seems like a place where you go to pick up something at a particular store and you leave. There's little temptation to stick around once you've accomplished your purpose because there's no reason to do so. That's not sustainable for the retailers. The business model of malls dictates the opposite if it's going to work. The tenants are supposed to synergistically support each other in attracting patrons who come to browse multiple shops. It seems like this is going the way of the transition in retail that is embodying the end of an era. Change is happening rapidly in America's commercial culture. But that's life. Who knows? Maybe someone with some vision and creativity will figure out a survive-to-thrive plan for this establishment. But realistically I don't think this place will still exist in ten years, at least not as a conventional mall.

High theft. No real security. Management is bottom of the barrel…read more They wonder why the mall is dying? No stores want to be there because of high theft and that "security" is not security. Security is nowhere to be seen. The HVAC system is run down. Stores are too hot to shop in. The mall is under terrible ownership and management and is going down.

Very clean store and well kept. Personnel were polite and helpful. Very big selection and I was…read moreimpressed.

Great customer service with Sam.. Thanks for your help. The…read moreother two ladies walked past us as if we were invisible. A job well done Sam. Maybe, it was the color of our skin. The other workers were too busy talking to one another.

Located at the far end of a crazy big shopping center, but it was clean and well stocked.read more

Love Love this store always getting new items and better all the time‍ The stores I visit are…read morealways well stocked and the people running the stores are always so helpful

Went yesterday with my daughter, been going for years. I was so discussed, it was absolutely…read morefilthy. I thought I was in a third world country

Nice associates and great selection of items! Always seem to find something at this Marshall's!read more

I tried to get glasses at this location and was unable to. The optometrist mentioned her staff had…read moreall called in sick and struggled with my right eye measurement eventually landing on a prescription. I chose my frames and came back when they were ready. I tried them on and mentioned blurry vision in my right eye. The tech said eyes work in pairs and said it was normal. I maintained that something was wrong. She suggested I talk to the optometrist which I agreed. The optometrist had gone home for the day. I then left without taking the glasses thinking it would be easier to process a return if I never accepted defective goods because technically they were already paid. I came back when the optometrist was available. She never checked my eyes and sent me back to the techs. After telling them my vision was still blurry in my right eye they suggested processing a return. While processing the return I found notes left by the original tech that weren't exactly accurate that didn't exactly describe me in a favorable light. Everyone I encountered seemed a bit overworked and unprofessional. At a different location I even witnessed a tech yell at a customer saying "you have to use your phone to check in dear! Phones... they really are the way of the future!" I was cordial, I never cut anyone off. I communicated what I was seeing. I was nothing but respectful the entire time. I decided on a complete return only after they suggested it. I will not be buying glasses from Costco in the future. It's clear they don't pay or appreciate their staff enough for them to care and get something done right.

I have an Executive membership for convenience. However, folks like Anna who seemingly only help…read morefolks that look like her or Caucasians is getting really tired. I was looking for almonds, and she ignored me while having a lengthy conversation with a Caucasian man. After I got ready to walk away she flippantly asked if I needed something. I asked if she worked there b/c she HAD ON a tag, and she stated Yes but was on break. Then removed her name tag getting ready to walk away. Oh ok. I guess I didn't need help. I told Mel about it who apologized and said there was a manager with a red vest. Now Collin didn't appear to care about what I was saying. So, I may cancel this b/c I'm sick and tired of the "You don't belong out here" attitude that seems to exude from folks' pores. Whether I belong here or not, I've paid my membership fee and EXPECT common courtesy called customer service.