Staff does not look after patients. The food that is served is ground up mush. The help sleeps at…read morenight. This is not safe for the patients who are ambulatory .

My mom has lived at Consuelo's almost one year now. It was a difficult decision to place my mom in…read morean ALF, she had been living with me for 2.5 years and the level of care she needed had gotten to be more than I was equipped to give. But I have never regretted moving her to Consuelo's for one minute. She is smiling and happy every time I visit. I used to think she was like that because I was visiting her until someone visiting another resident said to me "I just love your mother, she is always smiling." That tells me how well she is cared for. Yes she gets her basic needs met but at this ALF the owners and staff treat her and me ad well like family. I can see they genuinely care about my mom. I visit her almost every day and I always feel welcome. The owners encourage me to have other friends and family visit mom there as well. The residents and the home are always clean no matter what time of day I visit. Three of us visited mom on Thanksgiving and the owner welcomed us to stay as long as we wanted and even took pictures for us. She even invited us to have dinner with mom. There is one more thing I must write in this review about the owner herself, she looks after my mom as if she would her own mom. She has gotten my mom services mom needed a long time ago but the place where my mom went to daycare before I moved her to Consueko's never recommended therapy for my mom. The owner at Consuelo's has gotten my mom both speech therapy and physical therapy.

Canterbury Tower is a continuing life care retirement community (CCRC) located in Bayshore…read moreBeautiful here in Tampa Florida, & prides itself on its 35+ year history of stability and acclaimed services to the residents of Canterbury Tower & along with any unforeseen circumstances of life, Canterbury Tower also provides a highly acclaimed skilled nursing center ! This Place is simply beautiful ! Panoramic views of gorgeous Tampa Bay and the city skyline serve as the magnificent backdrop for this world-class retirement community continuum of comfort, convenience and long-term care. As a resident of Canterbury Tower on majestic Bayshore Boulevard - one of Tampa's most distinguished addresses in South Tampa, FL - you're able to experience all of this and more. Please Visit Canterburytower.org for More Imformation ! This information provided is a short & sweet summary of information provided directly from there website saved you guys tons of reading lol I used to work here lol and noticed no information posted about this establishment so as and elite yelper it was my pleasure!

From the owner: Canterbury Tower is a Type A Continuing Care Retirement Community.read more

I will reserved my whole story for another day…read more I was asked by the administer if my father coded, would I want him resuscitated? My answer, how would you know if he coded, I have been here for hours at a time and not once has anyone come into the room. Resuscitation would be a little late.

If I ever need a rehab center, Bayshore Pointe is the place I want to be! A family member recently…read morewent there for rehab after a difficult hip replacement surgery. From the moment you walk in the door you are greeted with a friendly smile and offers to help. The reab staff was wonderful and caring. I also observed them in their recent efforts to evacuate all patients as hurricanes were approaching. The entire staff worked tirelessly to make sure everyone received their rehab care and safely transferred everyone to another facility. They all put in horribly long hours and performed back breaking work. Their patients were all treated with an incredible amount of care and patience. I have nothing but wonderful things to say about the rehab staff at Bayshore Pointe!

My husband was in Brookdale Pointe Pointe West in Bradenton, FL. After 2 weeks we made the…read moredecision to move my husband to a different community as it was obvious they did not have enough staff to care for him. He wandered the halls at night, calling me lost. Where was the staff? His room smelled, the food was less than appealing, the staff was rude to my son when he visited and asked questions. The head nurse left the week after Doug entered. A traveling nurse took her place. She was not there consistently to see what was happening. The Executive Director that was there when I husband entered was temporary. The new Executive Director told me she was in training. When I told her of my concerns she said she agreed with everything but she was in training and would take time to make the changes. I'm sorry, I wasn't going to leave my husband in a facility that didn't have their act together. I just received an invoice. I paid with a check for the first month and had given them 2 week notice of the 30 days they required. The invoice does not reflect any of this. Now I need to follow up and get their billing fixed. This facility seems to be going through many changes. As a result, I don't think they are organized in any department. I would not recommend Brookdale Pointe West at this time.

Building is not structurally sound. 99% of the building got water damage. Suspect bad roof and or…read moreold windows. Unable to retrieve mother's clothing while in the hospital. They gave me two opportunities then pulled my request. Suspect personal property damaged. Piss poor management. Charged for the month of October and not able to reside. Not shipping her to Ocala. Restaurant is horrible just as well. Only positive is scenic bay view. Protect your family. Skip this place.

Shameful behavior by managers, they gossip (We have heard them from the front desk in their…read moreoffices!!!!! I said something to the concierge and she rolled her eyes like this was normal behavior!), they LIE and they are simply highly inexperienced at their jobs and at life. It is like speaking to children when there is a problem, when we told them we were disappointed in my loved ones care (teeth not brushed, cold showers (a care staff told us the water temperature has been cold for days), talking meanly to them, loved one sat in feces and urine for hours and they lie and said that never happened. YES IT DID! We complained many times with no action and we have talked to other family members and they complain too. No action! UGH. Hire experience not children! It is expensive, there is a huge lack of leadership and issues with them just keep mounting and mounting. SHAME ON YOU ALL!!!!

Worst experience ever! Pretty on the outside...Horrific on…read morethe inside! My loved one was rarely bathed, was always wearing soiled undergarments and there was dried feces all over his sofa, carpet, toilet and bathroom floor. I usually found piles of soiled undergarments in his bathroom. He obviously never received assistance to clean himself. The smell was unbearable! I made the necessary arrangements to have him taken to the salon on sight, for haircuts, shaving and nails trimmed. I had to complain every week and send pictures of him to ever make this happen! The laundry is heaved into the closet or piled in the living room. I've shared pictures of his horrific conditions with the director every week! No one there cares! I've seen many residents being neglected, most recently a lady in a wheelchair begging for water for 20 minutes! They only want to rent apartments!

After using multiple agencies we finally found one that checks all the boxes. My grandmother was in…read moreneed of care due to having a stroke and heart issues. This company is the only one to provide real quality care. They were professional and very compassionate. The caregivers she had were always on time, knowledgeable, compassionate, and did not call out! My grandmother passed away, but there is no other agency I would call if we were ever in need again. Thank you Heart2Heart and you are a valuable resource in Manatee County!

A+ service and very professional staff. I was skeptical about having a helper come to my home but…read moreI'm so glad I had a change of heart.

I moved both of my parents into Allegro at the end of 2020 (during COVID)--it's been almost four…read moreyears later and when I look back it was one of the best decisions we ever made as a family. Not only is the facility clean and beautiful but every single person that works there is the best of the best...especially the nursing staff. They truly care and they truly put their heart into taking care of our loved ones. Both of my parents have stage 4 cancer along with other chronic conditions but they have thrived here because they get great care and all of their needs are met. The proximity to TGH is a blessing. Between the two of them, there are quite a few medical appointments -- but the Allegro driver takes care of transportation. There have been a few times that they needed around the clock care and/or emergency services and the team at Allegro took care of everything or made care plans -- the communication is always outstanding and transparent. It is wonderful to know that you can trust them. I can't begin to express how thankful I am for the peace of mind they have given me and I have knowing that there is a great community of caring staff, a great group of other residents and so many activities and outings. Because of them, I get to spend precious time with my parents... instead of trying to be their caregiver.

I have worked at this community for nearly 10 years (I started a year before we opened). We have…read moreincredible longevity with our leadership team and are very much a family. We treat each resident like our own family, and their families become part of our extended family. It is a culture of love, respect, and service.