Absolutely horrible connection here in the Phoenix area. My connection here went from 5 G to LTE to…read moreSOS . Lost connection continuously. I called T Mobile and found out why. The technical center of T Mobile told me this area ( Phoenix Valley) is a challenging area. Which means they cannot provide connectivity at a continuous rate. They have 3 towers and one tower has been down for 3 months I found out from a T Mobile Tech. I can't believe the TV add for T Mobile, best connection of anyone " That Is A Out Right Lie" . If you are looking for a reliable carrier Don't get T Mobile.

Goodbye to ATT after 20 years of service! This store has reverted to Shady business practices to…read morelock you into an overpriced account and phone line. Quoted $55 a month by their store sales staff, only to charge $147 once the bill comes in. The billing department will not help to correct the issue either sending you back to the store and in circles. Save yourself the headache and go to T-MOBILE. The price your quoted is correct and honest!

Michael fixed my voicemail issue in less than 5 minutes. He is an awesome guy. Ask for him if you…read moreneed assistance.

Do not trust the ATT sales staff at the stores. They will lie to get you into a contract and sell…read moreyou a phone saying that it is free with absorbent fees and charges you will not be able to afford. I gave one star because zero is not an option.

Absolutly love the service here! Switched from Verizon to cricket they made it super easy, it did…read morenot cost much, and I got an amazing Bluetooth speaker called the boombot, which can get pretty loud bet the best feature of it is that it can hook to any peicr of clothing or a belt so while I'm working alone outside I have some music! Great service and a great experience unfortunately I do not know who helped me but I went in 02/12/17 somewhere later towards closing they both did an amazing job!!! Keep it up!!$$

This store deserves a negative star after my experience! I've never written a review on Yelp but…read moretoday's experience was really disturbing. I called the store after getting nowhere with customer service because of broken English and thought that I'd reach out to vendors in my new state and neighborhood for assistance. Before I could even ask a question I was spoken over twice that they couldn't help me with ANYTHING unless I came into the store. I tried to ask a question and without even hearing me out let me know their store was waaay to busy for a phone question. Left wondering why they have a business phone in the first place, after being hung up on I tried to call back and received voice mail. Doesn't costumer service extend to ALL areas?? Are they THAT busy to not even allow me to ask any questions at all? Maybe go to a less busy store or at least one that has the common decency to treat a customer with some respect!! Wow. SMH

everything was great beside the part my son wanted to get there today Sunday at 10:00am because…read morethey open at 10:00am but correction I don't know why it says it opens at 10:00am but on there door it does say they open at 12:00 on Sunday but my son had nothing but good things to say about his PlayStation not making anymore sounds so that cleaning 10/10

Do not take your phone to this repair shop. They are shady…read more I filed a claim to replace my screen, dropped the phone off, and when I picked it up I noticed damage to the back panel that wasn't there before. The shop told me to come back the next day and talk to the manager, which I did. He said they'd order the replacement part and fix the damage at no cost to me. A week went by with no call, so I followed up myself. I was told the part had arrived and the repair would only take a few minutes. Ten minutes later, the manager called and said I'd actually need to file a claim through my insurance -- but assured me it wouldn't cost anything and wouldn't count against my annual claim limit. When I called my insurance company, they told me the shop had already closed out the claim, and my only option now is a refurbished replacement phone. I'm still making monthly payments on my original, brand-new phone -- and will continue to for the life of the loan -- for a device that's about to be swapped out for a used, refurbished one with an unknown history. This is a clearly shady tactic. The shop damaged my phone, then maneuvered the claim process so they walked away with zero responsibility, and I'm the one stuck paying full price for a "new" phone I no longer have. To make matters worse, my insurance company was just as bad. Instead of acknowledging that this whole situation was caused by the shop's mistake, the rep basically told me I should consider myself lucky I'm not on the hook for the full deductible. Lucky? I'm losing a brand-new phone I'm still paying for and getting a used, refurbished one in return, through no fault of my own, and I'm supposed to feel grateful I'm not also paying extra for the privilege. I also want to note that the techs I dealt with were genuinely nice and professional. My real issue is with the manager, who handled this dishonestly and made me feel like the damage and the resulting hassle were somehow my fault -- like I was the inconvenience, instead of the customer dealing with the consequences of their mistake. Needless to say, I'll be shopping for a new insurance provider and crossing UBreakIFix off my list for good. If there's one thing I hope others take from this, it's to actually check reviews and shop around before trusting either a repair shop or an insurance provider with your device.

Contacted Stephen G. of Vista Tronics my son's PS4 was having some issues after dropping it the…read moreHDMI port was cracked and the fan was making noise. Stephen has a home based business offering electronics repair. I dropped off the unit with my information we responded by text said he averages 2-3 days on repairs. I was very happy with the cost and ease of service I would recommend them highly.

Very Nice and professional service. Fairly priced and i would recommend for console repairs!!read more

I had a return that I had spoken with customer service about returning and when I came to drop it…read moreoff the associate in store appeared helpful at first then said she couldn't help me, didn't offer any Verizon solutions just asked that I figure out going to return it to UPS on my own time and was dumb enough to suggest taking time off work to do so. What an asinine suggestion when I was shipped a faulty product replacement that didn't work, what if the products the company sent out just worked? That would be a much better solution. I called again and the service associate tried talking to the same rep in store and the rep just was telling her no she could not help she wouldn't even let the phone rep speak. If you hate your job get a new one. The rep on that phone apologized for the rep in store after trying to speak with her. Luckily the phone rep was still able to resolve.

Do yourself a huge favor. Get two tin cans and a long piece of string. The connection speed will…read moreimprove greatly.

Worst customer experience of my life. Called customer service to get my problem solved. They told…read moreme to go to the store. At the store on Litchfield &Bell in AZ, I'm explaining my problem to the sales rep who is texting the entire time. I called her out and she refused to help walking towards the end of the store. She would not give me her name or her boss' name either. I called customer service again... cycle of bad service!

I went into the store on March 24th regarding an issue with my phone. The manager was there and he…read morerefused to help me and was rude to me. This was the second time this has happened. After he refused to help me he did say "have a good day" and went to the back out of sight and then I left. The first time this happened was about 5 to 6 months ago. In his mind, I just need a new phone and that's it but I actually do not need a new phone. Last year I went in on a different day and the employee helped me out and took care of the problem. This most recent time after the manager refused to provide customer service to me I took the phone to another Cricket location and I got excellent customer service and she also took care of the issue. The manager at this store claimed that I come in there every week but that is not true, not even close. I average coming there once every 2 to 3 months. Although the manager would say that I need a new phone over and over again because he thinks that I have very little space left, I actually have over 50% available space on my phone. After all this happened I contacted one of the main locations in Phoenix on March 27th. I informed the manager there about the situation and asked her to pass on the message to the owner of the store and/or corporate. I received a call from corporate on April 2nd and had a good conversation with her explaining what happened. My understanding was that the owner from this store would be calling me to discuss the situation but he has not done so. I work retail myself and if I refused to provide customer service to a customer I would no longer be there. Everyone else at Cricket has been great and very helpful. I will be going to a different location in the future if I need assistance.

Dominic was so helpful, patient and friendly. He fixed my screen within an hour. Even helped me…read morewith a new screen protector without any bubbles. Thank you for your help. Everyone we met was really friendly. Thank you Sarah Sanmarco

I my wife had been told that our car battery needed to be replaced. The shop she was at gave her a…read moreprice that seemed rather high. I called Batteries Plus and verified that they had a battery for my car. They checked the battery and replaced it for a much lower price than the mechanic shop.