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    Carpet Mill Outlet

    5.0 (4 reviews)
    Closed 7:00 am - 3:00 pm

    Services - Carpet Mill Outlet

    Carpet installation

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    Straight Edge Flooring

    Straight Edge Flooring

    (4 reviews)

    We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

    I received an estimate for removal of all our carpet and installation of LVT flooring. I thought it…read morewas a bit more than I could afford. I eventually removed all the carpeting and tack strips myself and disposed of it. I bought the new flooring from Floor and Decor and delivered it to our home. I did negotiate a price that was acceptable and scheduled the installation. The day for the install came but no workers showed up. I called mid day to find out what was going on and was told the worker had a family emergency and was gone for the day. He would be back tomorrow and start my job. (Why didn't I get a call to tell me he wasn't coming?) The second day came and he was late arriving, then had to leave to take a tool to another job. At the end of the day he had to leave early for an appointment. Day three came and he showed up at 6:20am to start working without telling us he would be here that early. They started work and made so much noise that I received complaints from my neighbors (I live in a multi family condo building). That day he stayed here until 8:00pm to get the job done because the next day the boss had him scheduled for another job. Our job wasn't finished yet. The worker told me to call the boss and get the completion scheduled. I called, I texted, I tried e mail and got no response for days. When I finally reached him, a discussion was had about the job and how "Happy" I was. I told him about some defects and he argued with me that was my fault for buying the products from Floor and Decor. He wanted to argue about everything and was very rude on the phone. Eventually the workers came back to finish the job but that was three weeks later and it took them another 2-1/2 days to finish. I spoke to the workers about the boss' attitude and I won't post what they had to say about him, so you can figure out it wasn't a compliment. I will not recommend doing business with Straight Edge Flooring. We do have problems with the installation in the fact that they didn't follow the manufacturer instructions and a couple areas were damaged by their tools. But according to the Boss, that is my problem for buying items from Floor and Decor. The problem is they installed the flooring without the necessary expansion gap at the ends, Were not careful with their tools and gouged and scratched the flooring, and the boss is less than a nice guy to deal with. In my opinion, this is another business that won't be in business very long.

    Astoria Carpet

    Astoria Carpet

    (5 reviews)

    Oh Carpet Mill. We are eventually going to give you another chance because we do love our carpet/…read morerug and it was a good price and we will want two more in the future. So, in the future I will write another review for you and hopefully give you a better rating. We ordered a piece of carpet the size of our living room to be bound around the edge and is basically a big, room sized rug. For a renter, this a nice option to get carpeting without the hassle of getting landlord approval/ installation/ cost. So, why 3 stars? The service. The salesman was very nice, but overall how they handed a set back in plans is what dropped the stars. First, their binder broke. Okay, we understand. Stuff happens and we can wait. Then he found that the carpet was damaged and offered to have an extra piece sewn on to make it the correct length; this would cause a seam to be visible. Now, we might have been okay with this if they had offered to reduce the price. Really, offering damaged carpet without a price discount? Nuh uh, if we're going to pay full price we want it in full price condition. And... then they found that the manufacturer of our carpet was out of stock and was going to make a new batch, which after all this started we were behind a month in getting the living room done. Now, I understand the broken binder/ manufacture stock issue was beyond the control of the store. They did apologize every time something went wrong and explained why it went wrong. The people who work there are nice folks. What irked me was offering damaged merchandise without a price cut as an offer. We did not bring this up because, in our opinion, any reputable company would make this offer without having to be asked or told. It should be automatic. They had multiple opportunities to do so and did not. After all the trouble, we did search around a few other carpet stores but none compared to the price we were offered here. Some places did have vastly discounted pieces of carpeting that they could bind, but not in the color and/ or size we needed. Hence, we stuck it out with Carpet Mill. The piece we bought is lovely and works so nicely in our home. When we order the other pieces we will need, I hope I can write a new review bumping them up a star or two.

    We had a great experience. We showed up on Saturday and looked at carpets for our bedroom in our…read morestairs. We met with Jim the owner and he was extremely helpful, and helped us get some very nice carpets at a very good price. He also worked out a plan for how to install the carpet not only in our bedroom but also on our stairs that have a couple of turns. The end result looks great, and was also at a very competitive price. Felipe showed up today and lead the installation process. Also - we had to call a couple of times to set up the date - when we dealt with Joe - he was also very accommodating of our busy schedule.

    Floor Coverings International

    Floor Coverings International

    (23 reviews)

    These people couldn't make it any simpler. Initially I was going to go through empire but they were…read morealways booked, and I wanted to explore options. This place popped up as a recommendation. Matt came to my house and showed me samples and educated me thoroughly on every option. I had never had any floor installations done before so I was pretty clueless. Matt made it easy for me. Never felt pressured into anything and him and his team were so friendly and helpful! Whole process went smoothly. They installed it while I was at work, came home to see it and I love it! They did an awesome job. I would recommend this company!!

    Nicest family owned business you'll ever used, BUT they make you sign off on the work before the…read moreworkers have even left your house. I didn't want to make everyone wait and I didn't want to criticize the workers in from of them, so I didn't walk around and check every inch of the carpet. Within a week there was a loop exposed on one of the seams where the carpet edges meet. The owner came back and cut it off. Very nice for him to do a home visit, but I could've cut it off all by myself (and risked it fraying further without any help). I thought he'd do something more permanent and professional. A few months later there was another large loop coming up on a different seam and he said he'd come over and GLUE it. I figured I could do that too so didn't make him come. At any rate, it's still unglued and raveling off and I am frustrated with their work. The edges are uneven around the fireplace and it's just plain shoddy workmanship.

    Carpet Mill Outlet - carpeting - Updated September 2026

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