We called several companies to help with our old window that wouldn't close completely. KKTF was…read moreone of very few companies responded promptly and offered to come over the next day for a free estimate. The technicians were extremely professional and knowledgeable. They offered many tips and advices to help us solving the problem. We are very grateful and happy to have found them. We highly recommend this company!!!

I had a leaking door after the two Kona lows and I wanted a few eyes to come over and see if they…read morecould discern where the leak originated from. Kalei thought that it was just the angle of the door jam and that it was simply a matter of too much volume to drain. He checked a few other areas and although we didn't end up doing business he wouldn't charge me for his time even though I insisted. There aren't many business that would do that anymore. I would highly recommend him and he will be my go to for any work that I need in the future. Honest, timely, and efficient. Thanks Kalei!

I hate bugs! Call me OCD, but if an ant, fly, roach or spider finds a way into my space, I am all…read moreover it's uninvited bug butt. Lately there's been a freakin fly invasion and somehow those suckers found an errant screen window and infiltrated like a SWAT team. My handy Costco Connection magazine took them out but it was time to get new screens. So I called Island Wide Screens to the rescue! While it did take almost a month before I could get an appointment (and in between the wait a handyman tried to fix the most problematic screen), and amazingly they showed up! Jess gave me a morning reminder call and kept me apprised when they were heading over. Their truck has all the supplies including electricity if they need to fabricate new frames. Fortunately my existing custom frames just needed the screens replaced. Chris easily took the five large screens to his truck and redid the screens in about an hour! You'll understand why I find that amazing as the handyman took 3 days to do 5 screens, two of which he remade twice. Such a difference working with the professionals at Island Wide Screens. My screens look great and the cost was under $200. I like supporting a family-run business that gives great customer service! I will replace my other screens when I save up!

Cannot contact Island Wide Screens, Chris or his mom in Feb 2024 at the…read more main office or on Chris' cell phone to request screen service. Left several voice mails & text messages, but so far in 6 days , no response. Have they retired, closed their mobile screen business. They were great & had used them frequently over the past 10-15 yrs. Most recent reviews here are quite old, 20020 & before.

Around 10am on Friday, after my wife had left to go to Costco - One of our double-hung windows had…read morea spring snap, so it wouldn't stay up - I emailed Robert from window world, and twenty minutes later, a Foreman showed up, fixed it, and even improved the mechanism so it wouldn't happen again - all while my 4 year kept asking him questions. Really nice guy. He was done before my wife got back. She didnt even know it happened.

Horrible work. Came 3 times to measure and still got it wrong . Also over charging . Still waiting…read morefor refund . No response.

horrible experience. tries to act all nice, but then takes my screens for a week, brings back…read moredifferent type without informing me, using a tension bar "for stronger" but it blocks my view of the ocean, then when I tell him I've tried for two days to live with them, he yells and lies.. takes up 4 days because they did wrong size on one, then doesn't have screws on all four and takes my wrong screens for another week, waste of my time and he doesn't apologize doesn't give any discount for MY trouble and time and will never recommend. I would have had better and less expensive and right the first time if I would have taken myself to screen repair.. beware bad communication and quality

Quality & service was amazing, both repaired my sliding glass door and replace a new sliding screen…read moredoor. Communication was on top. They made my 94" size that no big box carries. Price was reasonable. Vwry nice local service!

Had Bruce and his crew custom-make a replacement sliding screen door because I damaged my original…read moredoor. Their door shows high quality workmanship and pricing was reasonable. The crew was very polite and prompt in completing the job! All highly recommended!!!

Bruce and Jon -- father & son business owners -- serviced our lanai sliding glass door and screen…read moredoor last month. After our experience, we can confidently say that they are the consummate professionals, at the top of their game, because they handled our difficult repairs with mastery and skill. The sliding glass door had been running rough on its tracks for at least 10 years. (With our dog, we used it a dozen times daily.) They completely dismantled it (removing its aluminum framing down to the bare plate glass), replaced the plastic rollers with stainless steel rollers and reassembled the door in under 40 minutes. The door now runs along its track smooth as silk. As for the screen door that constantly jumped track whenever the dog ran into it, new top and bottom rollers solved the problem. Both glass door and screen door are over 65 years old (circa 1961) and now run like brand new. The repairs were also priced right. We are so glad to have found Bruce and Jon!

Update 30 June 2026…read more Still highly recommended for their quality, value, and warranty of products and continued excellent service! We bought our windows and screens over 10 years ago from Mario at Windows Hawaii. Absolutely no regrets! We recently had a problem with a window and called Mario. Two days later our window was fixed. This type of excellent customer service is why we continue to vote Windows Hawaii #1! Mahalo nui loa Mario and staff.

Top notch company. Everything went smoothly from start to finish. Jean Pierre (John) is a true…read morecraftsman. He made sure everything looked and worked perfectly before finishing up. I would recommend this company

Excellent, timely service. They were able to trim a metal edge off our stuck sliders so they now…read moreglide like butter! They also replace some screen door sliders. Wonderful to still have such quality workmanship available at reasonable prices from a friendly local business. Every time I open our sliding doors I marvel, again, and say THANKS!

8/12/26 I had the pleasure working with Kiana (Office),…read moreGerry and Johnny. They are very personable, friendly, hard working employees and also willing to explain the job they are doing. I had my high rise condo windows replaced parts and fixed the windows. One was the sliding glass window and the other window was stationary. They went above and beyond the scope of the job. It is worth all the money I paid after the job was completely done. I will definitely use them again in the future. They are a local company. Support Local. Check them out. You won't regret it. I love the excellent job they did on my windows.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.