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    Controlled Temperature

    4.0 (1 review)

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    15 years ago

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    Your Way Heating & Cooling

    Your Way Heating & Cooling

    3.0
    (6 reviews)

    Before you decide to use them DON'T. By far the worse in customer service. Very unprofessional…read more I have a home located in the south suburbs of Chicago. My furnace went out and my home warranty company HWA called him out to do a diagnostic on the unit. The owner (Demetrius Hughes) came out a day later after I filed the claim. He wasn't there no more than five minutes. He didnt look inside the unit. He didn't really even attempt to start it. He told me all this lies about my unit including I had water damage. He made it seem like he was doing me a favor by saying these are not cover charges but I'm going be nice today and say you have a crack heat exchange. At the time I thought he was a good person looking out for others. I told me that I would get this information to the company HWA so they could replace the unit ASAP. Now it's the winter time in Chicago. He never called the company. They called him several times for the information. They reached him 10 days later. At that point he told them that my unit needed to be exchanged After 7 days of waiting I a cold house with a sick child, I decided to call another company to see if my furnace was a quick fix. Polar heating and cooling came out the same day. The guy was down stairs 3 mins and was able to get the furnace to start. He said that it was NO WATER DAMAGE AND THERE WAS IN DEED A CRACKED HEAT EXCHANGE. He couldn't leave the unit running because it was kicking out too much carbon monoxide, he said it will need to be replaced. I reached excellent service from this company. I told the guy from polar that since this is a covered service we will wait for our home warranty to replace it. Even after we got the approval for the replacement unit. The guy from Your way kept giving us the run around about everything. Saying that HWA never called him to say the new unit was available to pick up. WE called HWA several times they indicated that your way heating has been informed that the replacement until was able to be picked up. It had already been over 10 days without heat. They told him on a Wednesday that the replacement unit was able to pick up. My home went close to a month without heat in the cold Chicago months before he finally got it installed. Bad customer service!

    Understanding and informative. Helps you get the best deal and problem solve. Educates you on how…read moreto prevent further issues. Does what is best for you.

    Specific Heating and Air Condtioning

    Specific Heating and Air Condtioning

    4.9
    (15 reviews)

    After a few days with no air conditioning and inside temps in the 90s (yes, inside temperature was…read more91°. Outside was almost 100°F). I'm an old girl and the heat was intolerable. Specific had come out to my home before, a few years ago, and did a great job fixing the central air unit, but I couldn't remember the name of the company and I couldn't find the receipt. So I called another place. Huge mistake. They came out and said the whole thing was no good and couldn't be fixed, then they sent a salesman out, who quoted me $7,700 for a new one. Well, I'm old but I'm not stupid. I sent him on his way and searched frantically for the old receipt from Specific Heating and Air Conditioning. I found it and called immediately. Andy came out right away, looked at the unit and said, "Yeah, I think I should be able to fix it," which he did in a very short amount of time. Perfectly. I am now sitting in my living room with nice cold air blowing on me and I am a very happy old girl, all because of this awesome repairman and Specific. Andy was professional, pleasant, fair and very knowledgeable. I will never call anyone else.

    First off let me start by saying Andy is truly a life saver…read more Over night the blower motor in our furnace went out and smoke started coming through the vents. The fire department was called and we (me, my wife, and our 3 kids) were without heat on a 20 degree night. The following morning I made a few inquiries just hoping to get something scheduled and I was surprised to find they had someone available almost immediately. The estimate fee (only $75) was waived once Andy informed us what we needed, 1 hour later our house went from 65 degrees to a comfortable 74. Thank you so much. I would HIGHLY RECOMMEND them.

    Controlled Temperature - hvac - Updated August 2026

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