This is the best bike store in the DMV. Lots of bike repairpeople tell you what you need instead if…read moreasking you what you want. I'm coming back with all of my bike needs!

I was in a car accident while I was riding my tricycle. I took my tricycle to Arrow Bicycle, and…read morethankfully I did not have any major damage. If you are looking for an honest bike shop. I would highly recommend Arrow Bicycle.

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

This is a great place to take your bike. This is a very small set up and you will feel attended to…read moreand welcomed. You will also get as much knowledge as you can handle because the owner is very knowledgeable on this craft. Every question was answered and when he performed the job function requested, he spoke about every step. Gives you a feeling of comfort. Pros: 1. Owner knowledge base. You can ask all the questions necessary and Matthew is able to provide an answer. 2. You will feel like this is a personal cycle trainer you're visiting and not a public open space. 3. You can pretty much have everything done at a decent price at this place. 4. Your bike, no matter the condition it comes in, will leave like new. Cons: 1. the place is very cozy. As much as I'd like to bring a gang of my friends to get all tuned up at once, it's best to call ahead and schedule. 1A. This problem is solved as Matthew informed me he has purchased a store and will now have more space to accommodate more people.

Matt has been my go-to for all things bike related. He's extremely knowledgeable and most…read moreimportantly, cares! I've hired Jafe Cycling for a bike cleaning, (if you're type-A, this is your guy because the attention to detail is very apparent), adjustment to gears and brakes, and overall maintenance. Great shop with amazing service!

I'm fortunate to have this bike shop near me…read more From my bike (which is kept in my frequently unused dining room) we heard this loud hissing sound this morning after air was put in her yesterday. Yep, tire flat. So I jump online to figure out what time this bike shop opens, 11AM. I call in case they do a seasonal shutdown and they confirm they are open for business. We are promptly served, about 5 folks working upfront. We are in/out within 30 minutes with a new tire tube installed plus some advice on future service I will need after I request an inspection for other defects. So I suspect I'll take my bike back at the end of this riding season or early Spring 2025. Their inventory is awesome. There was a customized none-motorized bike upfront waiting for pickup that cost $8K. Mine blowing! They have lots of e-bike too. They have lots of bikes, period. They have a small 2 seat waiting area with coffee service. I bought my bike from them, many moons ago and she's still in pretty good shape(except from being dirty I was told with a smile). The recommended future service stuff is low cost routine maintenance type stuff IMO.

Coolest bike shop in SOMD. I recently had a minor repair done on my bike. The repair required a…read morepart to be ordered which took longer than originally expected. I was contacted after the original due date to inform me of the additional length of time. Once the repair was completed, I needed an adjustment to meet my original specs. This adjustment was performed while I waited, which I was happy about. Lastly, the final cost was about 20% higher than the estimate. No explanation offered. Overall, the shop is cool, nice inventory, nice location, plenty of accessories, cool staff and a competent repair shop. Hours of operation are from 12-5 from M-Sat which doesn't fit a normal customer's work schedule at all. I had to either take off work or plan a Saturday around this repair. But having said that, I'm sure management has a good reason for these hours of operation.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

December 2024 update: still great! Efficient communication via text (202-396-0704), experienced and…read morefriendly longtime mechanical service expertise from Will and other staff members who are e-bike pros, quick turnarounds, and a full range of sweet bikes and practical, quality accessories. They even give you multiple repair options where are cheap fix is an option to get you moving again most quickly. Grade-A local bike shop.

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

After years of paying full fare for new parts for a very old bike every time I had another scrape…read moreor theft, I was delighted to find this spot as well as Arlington's Phoenix Bikes. DC has some law against selling used parts but not so, fair Mount Rainier -- the city actually donates the space to this volunteer-run effort. The co-op was founded by a bike whiz who still works the wrenches there and is eager to teach the nuts and bolts of bike repair to anyone who cares to listen. Service and parts a tad more expensive than Phoenix, but still quite reasonable, especially for DC cyclists used to paying a premium at stores in pricey neighborhoods like G-town or Adams Morgan. You can shop for parts and do your own repairs if you're so inclined. Didn't ask if they fix up bikes for sale as does Phoenix; call during their odd hours (Tue 6pm-8:30pm; Wed 6pm-9pm; Sun 1pm-5pm) for more info.

Wonderful local spot where you can find a bike for sale or learn to fix up your own bike for free!…read more The other review covers this fine - so I'm just going to note that you should absolutely make sure to call ahead to see if they are open since its entirely staffed by volunteers.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

My Review for Scooter Solutions and Cycles I honestly…read morebelieve that many of the people leaving negative reviews are bringing in old, badly damaged scooters/motorcycles and expecting a miracle. In reality, those bad reviews are a very low number compared to the actual crowd this shop serves. Every time I am there, I see the long lines for maintenance and repairs, and at least half of them look like old, beat-up scooters/motorcycles--not just brand-new ones. And the shop does a great job on all of them. In fact, I recently talked to a guy there who had a really old, beat-up scooter, and he told me himself that this shop always fixes his problems perfectly. Come to think of it, every time I go, I see multiple people with both old and new scooters/motorcycles all having positive experiences, getting positive results, and sharing positive feedback. My own experience here has been entirely different from the bad reviews and consistently excellent. Fantastic Customer Service, Fairness, & Why There's a Wait The lady at the front desk is always incredibly polite, nice, and highly knowledgeable when it comes to paperwork and explaining how things work. In fact, when I once asked if I could pay extra to skip the line and get my scooter/motorcycle fixed faster, she told me that they operate strictly on a "first-come, first-served" basis because they want to treat everyone fairly. I respected that level of integrity immensely. It is true that they are often backed up with a lot of scooters/motorcycles in line for repairs and maintenance. But there is a reason for that long wait time: it's because they do good business and people keep coming back! Yes, you might have to wait a little bit for them to get to your scooter/motorcycle, but once they do, they are going to fix it right. They tell you the truth about the timeline depending on how many scooters/motorcycles are ahead of yours, and they deliver real results. Expert Mechanics & Honest Sales Mr. Gus is the boss, and he is very polite and extremely knowledgeable about the mechanical side of things. The technicians who work under him are also incredibly kind and highly skilled. I have purchased two rides from this shop--first a brand-new scooter-style motorcycle, and later a second brand-new motorcycle. They are always completely honest about the price and they never try to pressure you into buying something you don't need. They patiently answered all of my questions and genuinely want to help. They go out of their way to make sure you get the best experience possible and leave completely happy with whatever scooter/motorcycle you choose. Neither of my rides has ever given me an issue, and every time I bring them back for scheduled maintenance, the entire team does a fantastic job. Why I'm Writing This I realized that people rarely take the time to write a review when things go well because they are busy with their lives. But the moment someone is angry or emotionally distraught--often without even understanding the mechanical issues they are dealing with--their first reaction is to leave a 1-star review. I don't usually write reviews, but Scooter Solutions absolutely deserves the recognition. They run an honest, high-quality business, and they are hands down the best place around for anyone who wants their scooter/motorcycle taken care of the right way.

Im not that type of person who leaves comments and reviews! But these guys are the biggest scam…read morei've been with in my entire life ! They charged me over 300dollar on a small moped and when i picked it up i drove literally 30 miles and broke down again ! They gonna take ur money and keep your moped fucked up so u keep coming back and asking for more money !!! Stay away ! Its on your risk guys !!