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    Cook Custom Cabinetry

    3.1 (15 reviews)
    Closed 7:00 am - 4:00 pm

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    Services - Cook Custom Cabinetry

    Cabinet add-on

    Cabinet painting

    Cabinet refacing

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    picture of one cabinet, this happened on both inside and outside of all cabinet doors and drawers, some not as bad as this, some worse

    Stay away from this company. I am do disappointed in Chip and Jeff. We remodeled our kitchen 8 years ago and went to this company because we believe strongly in supporting small local businesses. The construction of the cabinets is solid. The issue was with the finish. Within two years, the stain was "peeling" and looking like a 10 year old kitchen used daily by teenagers. There are two of us in our home, both in our 50's so let's say, our kitchen is used, but with care. I stopped by their office after two years and it already showing bare wood and they gave me two stain pens to touch it up. I should have pushed the issue then, but mistakenly, I didn't. After 7 years, the entire kitchen looked horrible. Outside, inside, edges - all without stain and bare wood showing. We went to the shop with a door and met with them and they said (and I quote) "I know what the stain company will say, they will say this is water damage, but I don't see any evidence of water damage on this door, there is no sign of water on the bare wood. You would see it if it was water damage." Finally months later, they came to the house with a representative from the stain company. He was not in the door 2 minutes and said "you have water damage and you are lucky we are even here after 8 years". I tried to explain that the wearing to bare wood was on cabinets 15 feet away from any water an that this started happening after TWO years and they completely ignored me. Water damage? We have never had a leak in our kitchen. We are very careful with how we use our kitchen. We live in an area that has an average of 20% humidity. Does a kitchen have water in it? Well of course, it's a kitchen! Why would a company use a product or process that cannot hold up to the normal use, wear and tear in a kitchen is the real question. After the visit, I emailed Chip and Jeff and they responded: Dara, I have not had an opportunity to speak with Jeff yet. We have been both out in the field a lot the last couple weeks. I will get back to you as soon as I can. Regards, Chip Then... I NEVER HEARD FROM THEM AGAIN. I wrote several times. I made several offers to make this right including if you'll paint the cabinets, we'll buy the paint, or to share the cost of fixing them (paint) and we'll have the work done. I never heard from them again. No call, no email. They just ignored me completely. As a business owner myself, my word and my integrity is the most important thing to me. I am so disappointed in Chip and Jeff as a local business that behaves as they have, provides an inferior product (or in fairness made a mistake), and don't stand behind their work - or make it right. Dara Masi

    Before granite tops.

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    13 days ago

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    Holli M.

    Thank you for the compliment and we appreciate the feedback.

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    10 months ago

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    2 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    Holli M.

    Thank you for your review and love the photos!

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    7 years ago

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    Ask the Community - Cook Custom Cabinetry

    Review Highlights - Cook Custom Cabinetry

    Additionally, Jeff took care of a kitchen cabinet issue we had while he was completing the bathroom installations...

    Mentioned in 4 reviews

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    I highly recommend Kitchen Mart. They remodeled our nearly 100 year old Land Park kitchen. It's…read morebright, so functional and flows with the rest of the house. One of the constant compliments that we have gotten is that it looks like it always belonged in our Tudor cottage, but it's bright and modern. Some neighbors thought we moved walls, because their design opened up the space so much. On top of the project coming out so well, they were wonderful to work with: listened well to our needs and incorporated them into the design, communicated with us daily, STAYED ON SCHEDULE, arrived ON TIME, CLEANED UP DAILY, were polite and pleasant people to have in our home for a month.

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    Cook Custom Cabinetry - cabinetry - Updated August 2026

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