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Cook Custom Cabinetry

3.2 (15 reviews)
Open 7:00 am - 4:00 pm

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Services - Cook Custom Cabinetry

Cabinet add-on

Custom cabinet construction

Pre-made cabinet installation

4 More Services

Cabinet painting

Cabinet refacing

Cabinet refinishing

Cabinet repair

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picture of one cabinet, this happened on both inside and outside of all cabinet doors and drawers, some not as bad as this, some worse

Stay away from this company. I am do disappointed in Chip and Jeff. We remodeled our kitchen 8 years ago and went to this company because we believe strongly in supporting small local businesses. The construction of the cabinets is solid. The issue was with the finish. Within two years, the stain was "peeling" and looking like a 10 year old kitchen used daily by teenagers. There are two of us in our home, both in our 50's so let's say, our kitchen is used, but with care. I stopped by their office after two years and it already showing bare wood and they gave me two stain pens to touch it up. I should have pushed the issue then, but mistakenly, I didn't. After 7 years, the entire kitchen looked horrible. Outside, inside, edges - all without stain and bare wood showing. We went to the shop with a door and met with them and they said (and I quote) "I know what the stain company will say, they will say this is water damage, but I don't see any evidence of water damage on this door, there is no sign of water on the bare wood. You would see it if it was water damage." Finally months later, they came to the house with a representative from the stain company. He was not in the door 2 minutes and said "you have water damage and you are lucky we are even here after 8 years". I tried to explain that the wearing to bare wood was on cabinets 15 feet away from any water an that this started happening after TWO years and they completely ignored me. Water damage? We have never had a leak in our kitchen. We are very careful with how we use our kitchen. We live in an area that has an average of 20% humidity. Does a kitchen have water in it? Well of course, it's a kitchen! Why would a company use a product or process that cannot hold up to the normal use, wear and tear in a kitchen is the real question. After the visit, I emailed Chip and Jeff and they responded: Dara, I have not had an opportunity to speak with Jeff yet. We have been both out in the field a lot the last couple weeks. I will get back to you as soon as I can. Regards, Chip Then... I NEVER HEARD FROM THEM AGAIN. I wrote several times. I made several offers to make this right including if you'll paint the cabinets, we'll buy the paint, or to share the cost of fixing them (paint) and we'll have the work done. I never heard from them again. No call, no email. They just ignored me completely. As a business owner myself, my word and my integrity is the most important thing to me. I am so disappointed in Chip and Jeff as a local business that behaves as they have, provides an inferior product (or in fairness made a mistake), and don't stand behind their work - or make it right. Dara Masi

Before granite tops.

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1 month ago

The company has speedy response times with their bids. Chi was very polite and answered every question. Gave us two options for our kitchen.

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Holli M.

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7 years ago

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11 years ago

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7 years ago

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Thank you for your review and love the photos!

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7 years ago

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Review Highlights - Cook Custom Cabinetry

Additionally, Jeff took care of a kitchen cabinet issue we had while he was completing the bathroom installations...

Mentioned in 4 reviews

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Leal's Cabinets

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We had Tony Leal build our Kitchen island and are extremely happy we did. The quality and…read morecraftsmanship are superb! He was also very helpful in the design which was something I really appreciated. We couldn't be happier with his work and look forward to working with him on future projects. Alice

After much research I chose Leal's cabinets to build my kitchen cabinets. I looked and met with…read moremany cabinet shops from big box stores to small shops to custom cabinet makers before deciding and I am extremely happy with my choice and the outcome. Our kitchen has three large windows so there wasn't a ton of options for change but the changes we did make transformed my kitchen/family room into a warm, inviting, entertainment space which was exactly what I was looking for. The bar/breakfast area and island gave me the counter and entertainment space I needed not to mention the additional storage. I finally have space for food and the pull out shelves have made deep cabinet storage easily accessible. The cherry wood with the black onyx glaze stand out against my darker wood floor, the molding around the cabinets perfectly matched and transitioned into the existing crown molding and the seeded glass in one cabinet allows me to show off my barware. Going with custom cabinets gave me options I didn't have with the prefab cabinets like the wine storage Tony suggested around the microwave. I was even able to keep my corner shelves but with an updated integrated look. Best of all was Leal's Cabinets attention to detail and the care upon installing them, being considerate of my wood floors and granite counter tops. Preparation and respect of ones property really makes you feel better when you are dealing with contractors. After living with my cabinets for a week I noticed one of the sliding cabinet drawers wasn't catching and Tony promptly stopped by to take a look and it now closes with the touch of a finger. Another thing I liked about Leal's Cabinets was that I was able to bounce ideas off of him and get his opinion regarding the design. I want to hear the honest opinion of the person who has the experience but feel in the end that if I choose not to follow the advice it is OK but at least I move forward informed and aware of my choices. I think it is important to do your research and learn what you want. Each person you talk to can have a different perspective and a different plan of what your kitchen can become but it needs to work for you and your lifestyle and as you gain information you will have a full understanding of what you truly want out of your kitchen. I knew I wanted more storage and counter space but there were other things I thought I wanted and in the end decided it wasn't quite right for me and my space. I will definitely give Leal's cabinets a call when I look at doing more wood work in my home.

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Cook Custom Cabinetry - cabinetry - Updated July 2026

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