Drive through lady literally screams the whole time and is the most rude person I've ever met. Definitely won't go back on a Saturday night bc that service is absolutely pathetic read more

Brand new cookout just opened today! Great atmosphere. Smells brand new. It's one of the few cook outs where you can park then go inside and eat! Inside there are only two registers so be ready to wait in line but it moves pretty quickly. The bathrooms in a widowed spot. Front and center as soon as you walk in look for he red doors. Rustic wooden theme inside. This place is decorated and designed very well. The food was great! Consistent with any other cook out. If you haven't been - this food will taste like authentic charcoal grilled food. Delish! The fries are great and the shakes! 40 amazing flavors! Hint - you can mix more than one flavor of shake! You want Oreo and snickers? Get an Oreo snickers shake! This is a real shake. Thick and chunky just the way it should be. Pick your meat and then pick your style. I love cheddar style - cheddar cheese (like cheese whiz), onions and mayo! ENJOY! read more

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Ordered a milkshake w/double chocolate + Oreo... this is what I got in return. Just a layer of crushed Oreo on top of chocolate milkshake. They usually blend the toppings into the shake but I guess someone forgot to use the blender. read more

Cook Out - double chocolate + Oreo "milkshake" - Fast Food Near Me - Durham, North Carolina

Waited 20 minutes for an Oreo milkshake (still waiting as I type this)...otherwise it's a good restaurant and it's clean. Just expect to wait...longer than usual. Ended up getting a refund cause I'm extremely impatient read more

Awesome, Awesome Milkshakes! The office ordered milkshakes to celebrate some recent success, and C.O.RTP did a terrific job of filling that order in a timely and efficient manner. Very tasty! read more

I have gone thru the drive thru or I should I have once and my wife has once and each time they get the order wrong! It's real simple, the orders were for the same thing, double cheeseburger with bacon but different toppings. Both times which were months from each other we got bbq! How in the world do you give bbq instead of a double cheeseburger with bacon? I went on to the website and complained and someone called just to apologize. Each time I have gone back to speak with a manager and I ask them to read the receipt and then look what we got. Each time it's a different manager and they ask me what is wrong? So it appears to start from the top down. So if you go thru the drive thru check your order before you pull away from the window or go inside. The food is good and reasonably priced but get your act together in the drive thru. Also the milk shakes which is more a soft serve is real good! read more

I ordered a burger tray cookout style with double cheese fries and a burger tray with ketchup, mustard, chili and pickle with fries and nuggets on 9/20/18. When my boyfriend took a second bite into his burger (the second tray) the meat was basically raw inside. We called three times to let staff know, no one answered the phone. He also mention his nuggets tasting gummy like they were cooked through. Usually the food is pretty decent. read more

Cook Out - Fast Food Near Me - Durham, North Carolina

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Food cold and seemed like it was sitting all day. I understand being short staff and prices going up with all that's going on in the world but the food should be at a 100% quality. I highly recommend skipping this place and going somewhere that you can get your moneys worth. read more

Worst service. We just ordered 2 milkshakes inside and they forgot our order. Reminded them again and waited 30 minutes and they still didn't make our order. Just asked for our money back and left. read more

I have been driving by Cookout for years wondering why the Drive-thru is always slammed? My curiosity got the better of me and I checked it out. Wow! Where have you been all my life Cookout? $4.99 Meal for an entree (Chicken and Beef available), 2 sides, and a large beverage. I opted for the following:Cajun Chicken Sandwich, Bacon Salad Wrap and Seasoned fries. Tremendous value, and Tasty! I will return for a Shake (40 kinds), another meal, and I can hardly wait... read more

A North Carolina staple. Burgers, fries and a huge selection of shakes. They also have chicken and hot dog offerings too. This is one of the newest locations. I've been there several times and there is almost ALWAYS a long drive through line, even at night. During the day at the height of the lunch rush you can see the smoke from the grill filling the sky and you can smell the aroma of fresh cooked burgers. This place is non-stop like almost every Cook Out I have been to the last two decades. Navigating the entrance can be a tad tricky. That whole area sucks for access and at certain times of the day can be hard to get in and out of. Always been that way though - even when Cook Out was a Sal's pizzeria and Rudinos sports bar and grill before that. The parking lot fills up fast during lunch and it is not uncommon for the drive through line to wrap around three-quarters of the building, yeah it gets that crowded there. The staff is usually friendly or as friendly as they can be since it is usually a madhouse inside during the lunch rush. It's kinda fun to be in the the mix with the other customers. Decent food for the money. It's more of place to hit occasionally rather than frequenting regularly though. read more

Everytime we come this Cookout and order the 5 piece nuggets they are OVER COOKED. I MEAN EVERY TIME. Don't order those from here please.

I've been here a few times now and for a fast and inexpensive meal, this is a great deal. You can get the Cookout Tray which comes with the entree and two sides (yes, a corn dog is a side) for $4.99. My hubby and I can both eat from that. I've had their burgers as well as the hot dogs and both were tasty. As a rideshare driver, I LOVE that they are open late. I've not been inside yet but drive thru seems to run quickly and efficiently. read more

Cook Out - Drive thru menu - Fast Food Near Me - Durham, North Carolina

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I had the pork and slaw sandwich, hush puppies, fries and banana nut milkshake. It was all good and quick to get after ordering! read more

Cook Out - Pork and slaw sandwich, hush puppies, fries and banana nut milkshake. - Fast Food Near Me - Durham, North Carolina

So disappointed ‼ We haven't been here for over a year. Came tonight Aug 16,2021 and it was a mess. They got our order all mixed up and the double burger we had to have them remake twice. The first one had two partial patties. The second only had one. We also asked for a strawberry banana milkshake and got vanilla. Finally talked to the manager who appeared to care less. He said they would remake the dbl hamburger and shake. But then they forgot to make the shake so I mentioned it to the cashier who said he would get one. Finally we were leaving and still no shake. I stood there waiting (determined) after asking again. The biggest disappointment was that the hamburger patties were tiny and did not come close to fitting the bun and the flavor was nothing like it used to be. WILL NOT BE GOING BACK‼ read more

My first Cookout experience. I loved the Regular Burger and Cajun fries! I won't order the quesadilla again since the flour tortilla was soggy (it should be crispy!). The Durham Tray was a good value of food and cost. Wendy's next door won't get another dime out of me. read more

This Cook Out is huge, has tons of seating. Compared to the other sit-down Cook Out I go to, it's also super quick. No experience with the drive-through, but every time I go in, the tray I order comes out pretty much how I expect it to, so no complaints here. Not going to touch on the food because it's Cook Out; the food is self-descriptive. read more

Disgusting hamburgers. Nasty burnt chili tasting mess. First time ordering from there. I will never go there again.

ARRGH COOKOUT!!! Love your burgers, love your fries, even love your staff! But what the worst thing you can do to a southern? Given him plain tea when he asks for sweet tea! Heck, I did not even know you served plain tea, until I tasted it. It like drinking decaffeinated coffee! Whats the purpose!! Ugh, well the burger and fries were good at least. But Dang, being served plain tea in the south is a crime! read more

Hey what can I say, it's was cookout! Pretty good services, great prices and good late night grub

A line for milkshakes... people waiting 25 minutes, coming in from the drive- thru, employees don't know what kind of shake they're holding, writing our order down on their arm?? What kind of place is this?!? read more

We don't have Cook Out in Florida, so We decided to try it while we were in NC. It was average fast food. The cook out tray is a good deal, but the side options are basically all fried. The burger was comparable to Hardee's. The service is friendly enough if not super fast. They do play Christian music quite loudly, so be ready for that. It wouldn't be my first choice for fast food, but I would swing through for a burger if it was convenient. read more

Best char grilled barbecue sandwich. Goes great with a chocolate milk shake. Fast drive thru service.

Stopped by for a burger after work, ordered a burger, onion rings, slaw and drink off the combo menu. They counter staff gave my order to someone else when it came out, he returned it and they might have remade it. They took it to the back and it came back out so who knows? Well it came out with hush puppies instead of onion rings. So it went back again. This time it comes out with 3 onion rings, the place is inexpensive but this is cheap. It'll be a while before I attempt this place again. read more

Cook Out - I think they could give you more rings than this. - Fast Food Near Me - Durham, North Carolina

Best joint EVER! This is our family's favorite! Everything on the menu that I have tried so far has been outstanding. My husband recently tried the barbecue sandwich and hush puppies and said it was "the most authentic Carolina without a doubt". Milkshakes are outstanding. We LOVE the contemporary music that is played in the restaurant. read more

Cook Out - Fast Food Near Me - Durham, North Carolina

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Still great milkshakes! We got double burgers,hot dogs & onion rings & all were overcooked. Im disappointed! Also, IF the onion rings had been good it would have been nice to have more than 5 or 6. Usually they are so good & the drive through was packed today. The young man at counter was very nice & the inside was clean. I'm willing to give them another chance because the shakes are SO good. read more

Lines can be long sometimes, but the service is friendly and the food is typical Cook Out. Of course, we go here for the awesome custom shakes. Love them! read more

Best food fight ever!!! Even the employees got in on the act and threw ketchup packets at us. I'm glad they finally found a productive use for that horrible condiment. read more

I asked for Cajun fries with cheese and a sweet tea... they dumped half a bottle of Cajun seasoning on half of my fries then put cheese on it. No tossing the fries in the seasoning, they just dumped a ton of seasoning on top. Literally ruining my meal. The fries were so disgusting and they tasted old. The cashier was also extremely unpleasant. She's doing real good upholding the companies Christian values with that attitude. Sure hope that $15 minimum wage doesn't make it to NC. Unfortunately, there's no phone number to make a complaint to the store and the corporate number is out of service. Real great customer service from this dump. You're better off going elsewhere for subpar food, not to mention it smells like actual feces in this building. read more

Cook Out - Doesn't this look appetizing? NO, it doesn't. - Fast Food Near Me - Durham, North Carolina

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Always doing the good little things for customers =) still while keeping fast service.

Cheap and good. This is not the most amazing burger joint you'll eat at, but its good and the price can't be beat. The burgers are great, the sakes even better. read more

This location is very clean (100% sanitation score), efficient and serves up delicious burgers and fries! It's my go to lunch spot when I have to grab something quick yet satisfying. The regular burger is perfect size for me and the fries are always crisp, salty and worth the calories. The only issue is parking - well leaving your parking spot. With a drive thru and dine in service the lot is very busy so be careful backing up. read more

I love Cookout. I will admit it. My husband and I were very happy when a late night gross food joint opened up near us. The food is always consistentmy greasy deliciousness, but their drive through always takes FOREVER. Every time we order a shake we have to expect an additional 10 minute wait, and a lot of times they won't get the order correct. I hope they figure it out soon! read more

The food was DELICIOUS, and the service was very good and fast. The food was well cooked and the drinks are well made. Love the different vary of drinks. read more

Large portions, love the burger with sides of corn dogs. Cole slaw and onion rings were OK. Quesadilla and chicken nuggets are not recommended. read more

If you're trying to run an efficient business you're supposed get customers in and out as quick as possible, at Cookout this is their lowest priority. The food is good for the cheap price, but when you're waiting 25+ minutes for it, the experience quickly becomes sub par. read more

Best cook out ever!! Cook out in general is a great place to eat! This one is astonishing how it has a bathroom with paper towels or an automatic air dryer. It has clean tables and excellent service! Has crushed ice. Has over 40 yummy milk shakes to choose from! Especially the decor it's very nice! Just amazing, I would highly recommend this place! read more

Terrible. Got my whole order wrong.Its like they don't listen, too much in a hurry to get the drive threw line done in record time. Only reason I went there was to get a sweet tea and got unsweet. I gave them 1 star because God Bless America! read more

I like the food you get for the price. I will say that I ordered a cheddar style, which comes with cheese obviously, and the guy asked "with cheese?" So I said yes. They charged me extra which I have heard has happened to a lot of people. I recommend it for burgers and fries. It's like 5 guys but cheaper. If your craving good and relatively cheap burgers, you can't go wrong. read more

Worst cook out experience I have ever had. All orders were wrong. Order numbered never called. They just sat the food on the counter and went on to do something else. The chilli cheese fries had no cheese. The food is just not as good as the others in Durham. Manager was nice and professional but dont think I will be back. read more